2010 Dodge JOURNEY problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
988 owner complaints analyzed
3 distinct recall campaigns
72,000 mi median reported failure mileage
Scope: 2010 model year. Data snapshot: . 759 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 577 of 988 complaints (58.4%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Electrical and battery issues | 275 | 27.8% |
| Braking behavior | 172 | 17.4% |
| Engine operation | 126 | 12.8% |
| Steering behavior | 111 | 11.2% |
| Transmission and shifting | 28 | 2.8% |
| Fuel system concerns | 7 | 0.7% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 577 |
| Engine | 164 |
| Unknown Or Other | 111 |
| Service Brakes | 100 |
| Air Bags | 88 |
| Steering | 67 |
| Power Train | 43 |
| Electronic Stability Control (Esc) | 40 |
Electrical System: 577; Engine: 164; Unknown Or Other: 111; Service Brakes: 100; Air Bags: 88; Steering: 67; Power Train: 43; Electronic Stability Control (Esc): 40
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 110 |
| 25,000 to 49,999 | 120 |
| 50,000 to 74,999 | 165 |
| 75,000 to 99,999 | 151 |
| 100,000 to 149,999 | 162 |
| 150,000 and above | 51 |
Under 25,000: 110; 25,000 to 49,999: 120; 50,000 to 74,999: 165; 75,000 to 99,999: 151; 100,000 to 149,999: 162; 150,000 and above: 51
50,000 to 74,999 miles has the most reports with usable mileage (165). 229 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2010 | 16 |
| 2011 | 59 |
| 2012 | 52 |
| 2013 | 49 |
| 2014 | 102 |
| 2015 | 193 |
| 2016 | 108 |
| 2017 | 68 |
| 2018 | 96 |
| 2019 | 108 |
| 2020 | 62 |
| 2021 | 28 |
| 2022 | 9 |
| 2023 | 14 |
| 2024 | 11 |
| 2025 | 6 |
| 2026 | 7 |
2010: 16; 2011: 59; 2012: 52; 2013: 49; 2014: 102; 2015: 193; 2016: 108; 2017: 68; 2018: 96; 2019: 108; 2020: 62; 2021: 28; 2022: 9; 2023: 14; 2024: 11; 2025: 6; 2026: 7
Pattern summary
Electrical System leads the component reports. Electrical and battery issues appears in 275 complaint narratives. Braking behavior appears in 172 complaint narratives. Engine operation appears in 126 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10334918 · 2010-06-06 (June 6, 2010)
WHILE DRIVING MY CAR LOST ALL ELECTRICAL POWER AND ENGINE SHUT DOWN. I QUICKLY PUT THE CAR IN PARK AND RESTARTED. WHEN I CONTACTED THE SERVICE DEPARTMENT THEY HAD ME BRING THE CAR IN BUT WERE UNABLE TO DUPLICATE THE PROBLEM. THEY KEPT THE CAR FOR OVER A WEEK AND NO ONE WAS ABLE TO HAVE THIS HAPPEN. THERE IS ALSO A SECONDARY ISSUE. WHEN YOU INITIALLY GO TO START THE CAR IT WILL NOT START THE FIRST TIME. IT WILL HOWEVER START THE SECOND TIME. AGAIN THE SERVICE DEPARTMENT WAS UNABLE TO DUPLICATE THE PROBLEM. HOWEVER THAT SAME AFTERNOON I H…
Owner-reported narrative. 1,833 miles reported. Look up ODI 10334918 at NHTSA ↗
Owner report 10369435 · 2010-12-07 (December 7, 2010)
I'M A 57 YEAR OLD FEMALE AND JUST PURCHASED 2010 DODGE JOURNEY OCTOBER 2010 WITH 21K MILES. ON FRI. DEC. 3RD I WAS DRIVING DOWN A HILL AT LOW SPEED WHEN THE VEHICLE'S ELECTRICAL SYSTEM WENT OUT AND THE VEHICLE STALLED. I COASTED TO THE SIDE OF THE ROAD AND AFTER A FEW MINUTES I WAS ABLE TO START THE VEHICLE AND DRIVE HOME. THE FOLLOWING MONDAY, DEC 6TH, I BROUGHT IT TO THE DEALER FOR DIAGNOSIS AND REPAIR. THEY COULD FIND NOTHING WRONG. ONE NOTE, WHEN I OPENED THE DOOR TO GET INTO THE VEHICLE, I NOTICED THAT THE LIGHTS IN THE VEHICLE DID NOT TU…
Owner-reported narrative. 22,000 miles reported. Look up ODI 10369435 at NHTSA ↗
Owner report 10321140 · 2010-03-20 (March 20, 2010)
I AM SENDING VIA U.S. MAIL A COPY OF LETTER AND SERVICE DEPARTMENT RECORD FOR PROBLEM WITH CRUISE CONTROL ON MY A 2010 DODGE JOURNEY THAT I PURCHASED THREE MONTHS AGO. AT THIS TIME ACCORDING TO THE DEALER THERE IS "NO FIX" FOR THIS PROBLEM AND I AM CONCERNED THAT THE MALFUNCTION COULD LEAD TO INJURY TO MYSELF OR OTHERS. A DETAILED LETTER IS IN THE MAIL AND SHOULD ARRIVE AT YOUR FACILITY LATER THIS WEEK. THERE WAS A PROBLEM WITH THE CRUISE CONTROL WHILE DRIVING DOWN AN INCLINE. THE TRANSMISSION WOULD DOWNSHIFT AND THE ENGINE REVVED WITH THE RP…
Owner-reported narrative. 2,760 miles reported. Look up ODI 10321140 at NHTSA ↗
Owner report 10356236 · 2010-09-18 (September 18, 2010)
DRIVING VEHICLE ON HIGHWAY 82 IN GAINESVILLE TEXAS AT 55 MPH IN CRUISE CONTROL. VEHICLE ACCELERATED TO GO UP A HILL, AND CONTINUED TO ACCELERATE TO ENGINE RED LINE AT APPROX 6000 RPM. DRIVER PUSHED HARD ON BRAKE AND ATTEMPTED TO PRESS ACCELERATOR IN ATTEMPT TO DISLODGE POSSIBLE STICKING CABLE. ENGINE RETURNED TO NORMAL. AFTER SEVERAL SECONDS. CRUISE DISENGAGED AUTOMATICALLY AFTER BRAKE PEDAL WAS PUSHED. DEALER WAS CONTACTED AND WILL REVIEW VEHICLE NEXT WEEK. VEHICLE WAS PURCHASED LAST WEEK. THIS IS THE FIRST INCIDENT. *TR
Owner-reported narrative. 18,472 miles reported. Look up ODI 10356236 at NHTSA ↗
Owner report 10348982 · 2010-08-12 (August 12, 2010)
TL*THE CONTACT OWNS A 2010 DODGE JOURNEY . THE CONTACT STATED WHILE DRIVING 60 MPH, WHEN THE VEHICLE STALLED AND HE WAS THEN ABLE TO COAST ONTO THE EMERGENCY LANE. THE CONTACT TRIED TO START THE VEHICLE MULTIPLE TIMES WHEN BLUE SMOKE WAS UNDERNEATH THE HOOD. IT WAS DIFFICULT FOR THE CONTACT TO GET OUT OF THE VEHICLE SINCE THE ELECTRONIC LOCKS FAILED TO OPEN THE DOORS. THE CONTACT WAS ONLY ABLE TO GET OUT OF THE VEHICLE BY ENGAGING THE SMART KEY. THE VEHICLE WAS TOWED TO THE DEALER WHO STATED THAT THE STARTER WAS MELTING AND THE VEHICLE WAS OU…
Owner-reported narrative. 5,000 miles reported. Look up ODI 10348982 at NHTSA ↗
Owner report 10360512 · 2010-10-14 (October 14, 2010)
2010 DODGE JOURNEY LEFT ME AND MY 3YR OLD DAUGHTER STRANDED ON THE SIDE OF THE RD. AFTER ONLY HAVING THE CAR FOR 3 WEEKS, LOST CONTROL OF STEERING WHEEL, GAS AND BRAKES! THE TRACTION CONTROL LIGHT CAME ON BEFORE THE CAR STALLED! SOMETHING IS GOING ON WITH THE JOURNEYS CAUSE MY FRIEND HAS HAD SIMILAR PROBLEMS WITH HER 2009~. *TR
Owner-reported narrative. 35,000 miles reported. Look up ODI 10360512 at NHTSA ↗
Owner report 10361026 · 2010-10-18 (October 18, 2010)
TL*THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING 45 MPH DOWNHILL WITH THE BRAKES APPLIED, THE CONTACT NOTICED A VIBRATION IN THE STEERING WHEEL AND A GRINDING NOISE FROM THE BRAKES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE ROTORS WERE TURNED UNDER WARRANTY. THE FAILURE CONTINUED. THE CONTACT CALLED THE DEALER WHO STATED THAT THE VEHICLE COULD BE REPAIRED AGAIN AT HIS EXPENSE. THE CONTACT CALLED THE MANUFACTURER WHO ADVISED HIM TO SPEAK WITH THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 9,300.
Owner-reported narrative. 9,300 miles reported. Look up ODI 10361026 at NHTSA ↗
Owner report 10362406 · 2010-10-26 (October 26, 2010)
TL*THE CONTACT OWNS A 2010 DODGE JOURNEY SXT. WHILE THE CONTACT WAS DRIVING APPROXIMATELY BETWEEN 50-55 MPH WITH THE CRUISE CONTROL ACTIVATED, THE RPMS INCREASED UP TO 400 RPMS EXCESSIVELY. THE TRANSMISSION ALSO BEGAN TO SHIFT INTO A LOWER GEAR. WHEN THE CRUISE CONTROL WAS DEACTIVATED THE VEHICLE PERFORMED NORMALLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 500.
Owner-reported narrative. 500 miles reported. Look up ODI 10362406 at NHTSA ↗
Owner report 10395429 · 2011-04-11 (April 11, 2011)
ENGINE STALLS ON 2010 DODGE JOURNEY..WHILE DRIVING TO WORK ENGINE AND CAR STARTED SHAKING AND WOULD NOT ACCELERATE. FUEL INJECTOR FIXED. THREE MONTHS LATER SAME PROBLEM TECH'S SAY COMPUTER CAN'T FIND CODES. THIS IS THE THIRD TIME WITH SAME ISSUE NOT RECEIVING ANY HELP FROM DEALERSHIP. MY FAMILY SAFETY IS IMPORTANT TO ME. THE DEALERSHIP STILL HAS MY CAR AFTER 5 DAYS ISSUE NOT RESOLVED. *TR
Owner-reported narrative. Look up ODI 10395429 at NHTSA ↗
Owner report 10683487 · 2015-02-14 (February 14, 2015)
MY VEHICLE FAILED TO START. AFTER RESEARCH AND FINDING INFORMATION THAT THERE IS AN ISSUE WITH TIPM AND THE FUEL PUMP RELAY THAT IS BUILT INTO THE CIRCUIT CARD FAILS AND CUTS OUT THE FUEL PUMP AND SHUTS OFF THE ENGINE. LUCKILY THAT THIS VEHICLE WAS NOT ON THE ROAD WHEN IT FAILED AND CAUSE A SERIOUS ACCIDENT. MY UNDERSTANDING THAT THERE IS A LEGAL LAW SUIT FOR SAME ISSUES BUT FOR NEWER MODELS. 2012 JEEP AND CARAVANS ECT... I HAVE CHECKED FOR POWER FOR THE FUSE BOX AND NO POWER COMING FROM AND 2 POINTS FOR FUSE. I HAVE CALLED DODGE RECALL LIST AN…
Owner-reported narrative. 90,000 miles reported. Look up ODI 10683487 at NHTSA ↗