2023 Chevrolet SUBURBAN problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
121 owner complaints analyzed
3 distinct recall campaigns
50,000 mi median reported failure mileage
Scope: 2023 model year. Data snapshot: . 17 complaints include usable failure mileage.
Most common problems
Engine is the most frequently named component, appearing in 64 of 121 complaints (52.9%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Transmission and shifting | 21 | 17.4% |
| Braking behavior | 8 | 6.6% |
| Electrical and battery issues | 7 | 5.8% |
| Engine operation | 6 | 5.0% |
| Steering behavior | 6 | 5.0% |
| Fuel system concerns | 4 | 3.3% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Engine | 64 |
| Power Train | 14 |
| Unknown Or Other | 14 |
| Electrical System | 12 |
| Engine And Engine Cooling | 9 |
| Fuel/Propulsion System | 6 |
| Structure:Body | 5 |
| Visibility/Wiper | 5 |
Engine: 64; Power Train: 14; Unknown Or Other: 14; Electrical System: 12; Engine And Engine Cooling: 9; Fuel/Propulsion System: 6; Structure:Body: 5; Visibility/Wiper: 5
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 4 |
| 25,000 to 49,999 | 4 |
| 50,000 to 74,999 | 4 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 5 |
| 150,000 and above | 0 |
Under 25,000: 4; 25,000 to 49,999: 4; 50,000 to 74,999: 4; 75,000 to 99,999: 0; 100,000 to 149,999: 5; 150,000 and above: 0
100,000 to 149,999 miles has the most reports with usable mileage (5). 104 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2022 | 1 |
| 2023 | 10 |
| 2024 | 6 |
| 2025 | 62 |
| 2026 | 42 |
2022: 1; 2023: 10; 2024: 6; 2025: 62; 2026: 42
Pattern summary
Engine leads the component reports. Transmission and shifting appears in 21 complaint narratives. Braking behavior appears in 8 complaint narratives. Electrical and battery issues appears in 7 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11515910 · 2023-04-07 (April 7, 2023)
The car shifted into neutral while I was driving. I was slowing down to stop at a traffic light when it happened.
Owner-reported narrative. Look up ODI 11515910 at NHTSA ↗
Owner report 11644222 · 2025-02-21 (February 21, 2025)
I was cruising at 45 - 50 mph and the vehicle went into NEUTRAL, shut off, would not restart, and would not shift into drive. I pulled into a Publix. I pressed the start /Stop button and the dash turned off. I turn pressed the brake and pressed the ignition button and the Suburban started up. Drove out of the parking lot and began accelerating when the vehicle shut off again. I could not restart the vehicle. I was able to coast into a gas station parking lot, but half of the vehicle was sticking out into the road. The vehicle would…
Owner-reported narrative. Look up ODI 11644222 at NHTSA ↗
Owner report 11541819 · 2023-08-31 (August 31, 2023)
The contact owns a 2023 Chevrolet Suburban. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop immediately. The vehicle was taken to the dealer and was repaired. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed again; however, the vehicle accelerated and failed to stop. The contact also stated that the radio display screen failed to function. The manufacturer was made aware of the failure. The failure mileage was approximat…
Owner-reported narrative. 3,000 miles reported. Look up ODI 11541819 at NHTSA ↗
Owner report 11546032 · 2023-09-22 (September 22, 2023)
The contact owns a 2023 Chevrolet Suburban. The contact stated while driving at an undisclosed speed, the vehicle experienced phantom braking. Additionally, the windshield wipers were inoperable. On another occasion, while driving at approximately 70 MPH, the vehicle experienced phantom braking. There was no warning light illuminated. The vehicle was taken to the local dealer, where it was diagnosed that there was a loss of communication with the control module, steering, gateway module, engine, body control module, and brakes. The dealer retri…
Owner-reported narrative. 15,000 miles reported. Look up ODI 11546032 at NHTSA ↗
Owner report 11600163 · 2024-07-08 (July 8, 2024)
The contact owns a 2023 Chevrolet Suburban. The contact stated that while driving at an undisclosed speed, the vehicle lost electrical power, failing to display any information on the instrument panel; however, the vehicle still had motive power. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who determined that the instrument panel control module needed to be reset. The vehicle was repaired, but the failure reoccurred. The manuf…
Owner-reported narrative. 2,000 miles reported. Look up ODI 11600163 at NHTSA ↗
Owner report 11643264 · 2025-02-17 (February 17, 2025)
I was driving on [XXX] in rural Montana (zero cell phone coverage) on [XXX] (freezing weather, snow packed roads). Without warning the suburban just shut down. It seemed to still have "power". interior lights worked ect. but the engine just died. I tried to pull mostly off of the road but I couldn't get it entirely off of the road because of the snow pushed off of the road by snow plows. I tried to restart the vehicle several times but it would not turn over. I assumed it was an electrical issue at the time. There was zero warning that t…
Owner-reported narrative. Look up ODI 11643264 at NHTSA ↗
Owner report 11527660 · 2023-06-19 (June 19, 2023)
Driving the vehicle on an interstate highway with the flow of traffic at 70 mph, without warning the engine shut off. This caused loss of speed and loss of power steering, almost causing me to be hit in the rear end twice at highway speeds. There were no warning lights or any instrument indication prior to the failure. After barely being able to get the vehicle into the brakedown lane, the vehicle would not restart. The electronics all worked, there were no warnings or indicator lights but the engine would not start despite multiple attempts by…
Owner-reported narrative. Look up ODI 11527660 at NHTSA ↗
Owner report 11637380 · 2025-01-21 (January 21, 2025)
The contact owns a 2023 Chevrolet Suburban. The contact stated while driving 70 MPH, the message to "Please Restart Engine" was displayed before the vehicle stalled. The contact attempted to restart the vehicle, but the vehicle failed to restart. The contact coasted the vehicle off to the shoulder before the vehicle was towed to the local dealer. The vehicle was taken to a dealer where it was diagnosed with engine failure. The vehicle was not repaired and remained in the possession of the dealer. The manufacturer was notified of the failure but…
Owner-reported narrative. 44,000 miles reported. Look up ODI 11637380 at NHTSA ↗
Owner report 11528662 · 2023-06-24 (June 24, 2023)
There were no accidents or near accidents but the computer system was spitting out different problems and telling me that different system were needing service such as the ESC system, the steering wheel column l, collision traction , etc plus the engine light came on. Thus occurred on the 20th of June. I took it in for service and they said they fixed the problem but then while coming home on the 22nd the system started acting up again. Took it back to the dealership and they said the computer lost communication. They had to keep my vehicle bec…
Owner-reported narrative. Look up ODI 11528662 at NHTSA ↗
Owner report 11656195 · 2025-04-22 (April 22, 2025)
The 2023 suburban started shuttering on idle and loosing power on drive due to a misfire in bank 4, the fuel injector was changed, but the problem persisted. And now the dealer says that I need to change all 8 injectors. 2900 job on a car with 54000 miles. Crazy
Owner-reported narrative. Look up ODI 11656195 at NHTSA ↗
Owner report 11663403 · 2025-05-28 (May 28, 2025)
I was driving down the road at roughly 30 mph when my fuel tank dropped. The front fuel tank strap fell off and the bolt was gone. The fuel tank drug on the road, which prompted me to stop driving. There are scrapes on the front of the fuel tank and the strap was bent. This is a huge safety concern because had the fuel tank cracked or fell off completely this could have caused a fire. Had we been traveling at higher speeds, this could have been a very serious accident. The potential for gasoline or diesel to ignite was absolutely present. I…
Owner-reported narrative. Look up ODI 11663403 at NHTSA ↗