2024 Chevrolet SUBURBAN: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
40 owner complaints analyzed
1 distinct recall campaigns
16,600 mi median reported failure mileage
Scope: 2024 model year. Data snapshot: . 7 complaints include usable failure mileage.
Most common problems
Engine is the most frequently named component, appearing in 21 of 40 complaints (52.5%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 8 | 20.0% |
| Transmission and shifting | 4 | 10.0% |
| Electrical and battery issues | 2 | 5.0% |
| Steering behavior | 2 | 5.0% |
| Engine operation | 1 | 2.5% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Engine | 21 |
| Power Train | 7 |
| Engine And Engine Cooling | 6 |
| Service Brakes | 5 |
| Electrical System | 3 |
| Fuel/Propulsion System | 2 |
| Unknown Or Other | 2 |
| Air Bags | 1 |
Engine: 21; Power Train: 7; Engine And Engine Cooling: 6; Service Brakes: 5; Electrical System: 3; Fuel/Propulsion System: 2; Unknown Or Other: 2; Air Bags: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 5 |
| 25,000 to 49,999 | 1 |
| 50,000 to 74,999 | 1 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 5; 25,000 to 49,999: 1; 50,000 to 74,999: 1; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (5). 33 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2024 | 1 |
| 2025 | 22 |
| 2026 | 17 |
2024: 1; 2025: 22; 2026: 17
Pattern summary
Engine leads the component reports. Braking behavior appears in 8 complaint narratives. Transmission and shifting appears in 4 complaint narratives. Electrical and battery issues appears in 2 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11622888 · 2024-10-31 (October 31, 2024)
While driving in the left lane of a two lane highway at highway speed of approx 65-70 mph the engine shut down. The instrument cluster said to “Press button to start engine”. I had no power. There was no throttle response. Luckily I was on a slight decline and was able to safely change lanes by coasting into the right lane then the shoulder. I was able to put the vehicle into park. The vehicle did restart. I took the vehicle to a Chevrolet dealer and was immediately told that there was an internal engine failure. I could have been rear ended or…
Owner-reported narrative. Look up ODI 11622888 at NHTSA ↗
Owner report 11637222 · 2025-01-21 (January 21, 2025)
The dealer stated the 6.2L engine had a bearing failure. When driving on 12-24-24 to a family event the dash lights all lit up and the car shut off. I was barely able to put the Suburban into neutral to pull off to the side of the road. Once stopped, the Suburban wouldn't start or even go into neutral so I could push it further off the side. This is extremely dangerous. My entire family was in the car on a very busy day (Xmas eve) without the ability to move the car in any way. Even when the tow truck driver arrived, he stated there isn't a way…
Owner-reported narrative. Look up ODI 11637222 at NHTSA ↗
Owner report 11637841 · 2025-01-22 (January 22, 2025)
6.2L engine failure at 9600 miles
Owner-reported narrative. Look up ODI 11637841 at NHTSA ↗
Owner report 11638176 · 2025-01-24 (January 24, 2025)
On[XXX], at approximately [XXX], while driving on [XXX] at a speed of 80 mph, my vehicle suddenly lost all power and shut down without warning. I had no choice but to steer to the shoulder lane amidst high-speed traffic on the busy interstate. After coming to a stop, the car would not restart, leaving me stranded in a highly precarious situation. As the weather conditions worsened, turning into a blizzard, and darkness set in, I contacted GM Roadside Assistance for help. I was informed that assistance would take at least an hour to arrive. Fee…
Owner-reported narrative. Look up ODI 11638176 at NHTSA ↗
Owner report 11639840 · 2025-01-31 (January 31, 2025)
The contact owns a Nuna Rava Car Seat, Model Type: Convertible, Model Number: CS05013-GRN, Manufactured Date: July 16, 2016. The contact stated that the harness buckle became difficult to adjust while attempting to secure the child in the car seat. The contact received notifications of NHTSA Campaign Numbers: 24C002000 (Child Seat); however, the parts to do the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issu…
Owner-reported narrative. Look up ODI 11639840 at NHTSA ↗
Owner report 11645479 · 2025-02-28 (February 28, 2025)
The check engine light came on at 14k miles indicating there was an emissions error. The brakes squeal and have had to be replaced 3 times since the original purchase in March of 2024. After the third replacement of brakes they still squeal. Even if the car is not braking it makes the noise. The radio shuts on and off constantly. Chevy reported they are aware of the issue but there is no fix at this time. The dealerships reset the radio but the issue persists. I’ve had to park the car because I’m afraid the brake issue is much more than th…
Owner-reported narrative. Look up ODI 11645479 at NHTSA ↗
Owner report 11648988 · 2025-03-18 (March 18, 2025)
The contact owns a 2024 Chevrolet Suburban. The contact stated that upon brushing snow off the vehicle, the contact noticed that there was snow inside the headlights, which later turned into ice and dimmed the headlights. The contact stated that while driving at an undisclosed speed, the failure recurred, causing the contact to pull over to the side of the road to clean the headlights. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to t…
Owner-reported narrative. 360 miles reported. Look up ODI 11648988 at NHTSA ↗
Owner report 11650033 · 2025-03-23 (March 23, 2025)
We were driving down the [XXX] in Wichita KS when our 2024 Suburbans engine shut off and the car went into neutral. The display said “ "conditions not correct for shift". We were able to safely coast to the nearest exit [XXX] and we completely stopped at the bottom of the exit ramp. We contacted onstar who dispatched Kansas Highway Patrol who blocked off the exit until we could get the vehicle towed. The car is currently at the dealership, being that it is Sunday they are closed so more information tomorrow on the issue. The photos are of the…
Owner-reported narrative. Look up ODI 11650033 at NHTSA ↗
Recall history
1 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
25V274000 · Engine And Engine Cooling:Engine:Hard Parts Internal/Mechanical
Reported: 2025-04-24 (April 24, 2025)
General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.
Consequence: Engine failure increases the risk of a crash.
Remedy: Dealers will inspect the engine, and as necessary, repair or replace the engine. For vehicles that pass inspection, dealers will add higher viscosity oil, install 6 oil fill cap, replace the oil filter, and update the owner's manual. Repairs will be performed free of charge. Owner notification letters were mailed June 18, 2025. Owners may contact Cadillac customer service at 1-800-333-4223, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is N252494000.
NHTSA campaign record ↗