2024 Chevrolet SUBURBAN problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
40 owner complaints analyzed
1 distinct recall campaigns
16,600 mi median reported failure mileage
Scope: 2024 model year. Data snapshot: . 7 complaints include usable failure mileage.
Most common problems
Engine is the most frequently named component, appearing in 21 of 40 complaints (52.5%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 8 | 20.0% |
| Transmission and shifting | 4 | 10.0% |
| Electrical and battery issues | 2 | 5.0% |
| Steering behavior | 2 | 5.0% |
| Engine operation | 1 | 2.5% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Engine | 21 |
| Power Train | 7 |
| Engine And Engine Cooling | 6 |
| Service Brakes | 5 |
| Electrical System | 3 |
| Fuel/Propulsion System | 2 |
| Unknown Or Other | 2 |
| Air Bags | 1 |
Engine: 21; Power Train: 7; Engine And Engine Cooling: 6; Service Brakes: 5; Electrical System: 3; Fuel/Propulsion System: 2; Unknown Or Other: 2; Air Bags: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 5 |
| 25,000 to 49,999 | 1 |
| 50,000 to 74,999 | 1 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 5; 25,000 to 49,999: 1; 50,000 to 74,999: 1; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (5). 33 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2024 | 1 |
| 2025 | 22 |
| 2026 | 17 |
2024: 1; 2025: 22; 2026: 17
Pattern summary
Engine leads the component reports. Braking behavior appears in 8 complaint narratives. Transmission and shifting appears in 4 complaint narratives. Electrical and battery issues appears in 2 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11645479 · 2025-02-28 (February 28, 2025)
The check engine light came on at 14k miles indicating there was an emissions error. The brakes squeal and have had to be replaced 3 times since the original purchase in March of 2024. After the third replacement of brakes they still squeal. Even if the car is not braking it makes the noise. The radio shuts on and off constantly. Chevy reported they are aware of the issue but there is no fix at this time. The dealerships reset the radio but the issue persists. I’ve had to park the car because I’m afraid the brake issue is much more than th…
Owner-reported narrative. Look up ODI 11645479 at NHTSA ↗
Owner report 11665912 · 2025-06-09 (June 9, 2025)
I have had my cruise control set and my car will slam on the brakes with no vehicles in front of my car or on each side. This has happened multiple times, it doesn’t matter if I am going 40MPH or 60+MPH. I have taken it in and they say there is nothing they can do for the issue. I’m worried for the safety of myself, my family, and my unborn child. As well as any cars around (behind me potentially) when this happens. I do not want to unintentionally cause an accident.
Owner-reported narrative. Look up ODI 11665912 at NHTSA ↗
Owner report 11683979 · 2025-08-29 (August 29, 2025)
The vehicle only has ~39,000 miles on it and the transmission went out and the car is not drivable. The dealership said it is a faulty valve body and that the part is on national back order and could take 2 to 6 months or even longer to get the part before they can start work.
Owner-reported narrative. Look up ODI 11683979 at NHTSA ↗
Owner report 11695445 · 2025-10-24 (October 24, 2025)
The contact owns a 2024 Chevrolet Suburban. The contact stated that while depressing the accelerator pedal, there was a loud rattling sound coming from the engine. The contact stated that while depressing the brake pedal, the vehicle failed to respond as intended while driving with her grandchildren inside the vehicle. The brake failure warning light was illuminated. The contact stated that the vehicle lost power and coasted and slowed down, and the contact shifted into park(P). The contact stated that the failure had occurred on two separate o…
Owner-reported narrative. 16,600 miles reported. Look up ODI 11695445 at NHTSA ↗
Owner report 11728081 · 2026-03-30 (March 30, 2026)
The contact owns a 2024 Chevrolet Suburban. The contact stated that while towing a trailer, the message "Trailer Brakes Disconnected" was displayed. Due to the failure, the trailer brakes locked up and the trailer came to an abrupt and rough stop. Upon investigation, the contact discovered Technical Service Bulletin: 23-NA-149; which was related to the solar panel battery charger or generator on the trailer. The trailer battery was fully charged and had a higher charge than the battery needed and could back feed into the trailer brake power mo…
Owner-reported narrative. 5,000 miles reported. Look up ODI 11728081 at NHTSA ↗
Owner report 11737261 · 2026-05-12 (May 12, 2026)
On May 2, 2026, while the vehicle was in operation, the engine suddenly shut off without warning. At the time of failure, the instrument panel remained illuminated; however, the vehicle would not restart. In an effort to resolve the issue, the battery was replaced, but this did not correct the problem. The vehicle was then towed to a local Chevrolet dealership for further inspection and diagnosis. Following their assessment, I was informed by the dealership’s service department that the engine had seized and that metal debris was present in t…
Owner-reported narrative. Look up ODI 11737261 at NHTSA ↗
Owner report 11713441 · 2026-01-26 (January 26, 2026)
The vehicle went into limp mode! Everything associated with it happened so quickly,no brakes,no steering ,it was terrifying. We got safely to a gas station. We were advised to take it to a certified Chevrolet dealer which we did We had it towed to the certified Chevrolet dealer in Charlevoix, Michigan.They hooked it up to the diagnostics and said they found absolutely nothing wrong with the vehicle.Very Frustrating! After experiencing this terrible incident will never feel safe in this vehicle!
Owner-reported narrative. Look up ODI 11713441 at NHTSA ↗
Owner report 11742905 · 2026-06-09 (June 9, 2026)
The contact owns a 2024 Chevrolet Suburban. The contact stated that while driving at approximately 30 MPH, the steering wheel locked at an angle, and the message "Power Steering Not Active" was displayed, causing the vehicle to strike a curb. The steering column, control arm, radiator, fender, and wheel were significantly damaged due to the incident. The vehicle was then towed to a dealer, where it was diagnosed that the power steering module had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of th…
Owner-reported narrative. 58,277 miles reported. Look up ODI 11742905 at NHTSA ↗
Owner report 11712278 · 2026-01-20 (January 20, 2026)
Sudden power loss on highway. Engine would not respond. We were fortunate to have been able to pull over to the side of the road but in an unsafe merging area. Vehicle restarted after multiple attempts, but engine would not exceed 3000 rpm causing unsafe speed on highway. Engine died again causing total power loss. I was able to coast down the hill to safely park out of the way of traffic. Tow truck was needed. Vehicle was towed to dealer where it was purchased. After inspection, the engine was confirmed to have failed. The dealer advised for e…
Owner-reported narrative. Look up ODI 11712278 at NHTSA ↗