U.S. public vehicle records

2014 Chevrolet IMPALA problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

634 owner complaints analyzed

12 distinct recall campaigns

60,000 mi median reported failure mileage

Scope: 2014 model year. Data snapshot: 2026-09-12 (September 12, 2026). 462 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Electrical System is the most frequently named component, appearing in 217 of 634 complaints (34.2%). A complaint can name multiple components.

Recurring terms in complaint narratives
Topic	Matching reports	Share of complaints
Steering behavior	150	23.7%
Braking behavior	143	22.6%
Electrical and battery issues	93	14.7%
Transmission and shifting	38	6.0%
Engine operation	33	5.2%
Fuel system concerns	4	0.6%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Electrical System

217

Steering

139

Electronic Stability Control (Esc)

104

Unknown Or Other

Service Brakes

Engine

Air Bags

Lane Departure: Blind Spot Detection

Electrical System: 217; Steering: 139; Electronic Stability Control (Esc): 104; Unknown Or Other: 86; Service Brakes: 83; Engine: 56; Air Bags: 43; Lane Departure: Blind Spot Detection: 39

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000

103

25,000 to 49,999

50,000 to 74,999

112

75,000 to 99,999

100,000 to 149,999

150,000 and above

Under 25,000: 103; 25,000 to 49,999: 84; 50,000 to 74,999: 112; 75,000 to 99,999: 79; 100,000 to 149,999: 68; 150,000 and above: 16

50,000 to 74,999 miles has the most reports with usable mileage (112). 172 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2013

2014

2015

2016

2017

2018

2019

136

2020

2021

2022

2023

2024

2025

2026

2013: 6; 2014: 61; 2015: 37; 2016: 27; 2017: 42; 2018: 79; 2019: 136; 2020: 94; 2021: 41; 2022: 38; 2023: 26; 2024: 16; 2025: 23; 2026: 8

Pattern summary

Electrical System leads the component reports. Steering behavior appears in 150 complaint narratives. Braking behavior appears in 143 complaint narratives. Electrical and battery issues appears in 93 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10544148 · 2013-09-17 (September 17, 2013)

I PURCHASED MY NEW 2014 CHEVROLET IMPALA FROM HAWTHORNE CHEVROLET IN HAWTHORNE, N.J. SOME FOUR (4) MONTHS AGO. I AM THE SOLE OWNER AND DRIVER OF THIS VEHICLE. LAST WEEK (AROUND SEPTEMBER 11, 2013) I NOTICED A CRACK IN THE VINYL TOWARD THE RIGHT OF THE GOLD COLORED CHEVROLET BOW TIE POSITIONED IN THE CENTER OF THE STEERING WHEEL AREA. THE CRACK IS A SEMI-CIRCULAR LINE THAT HAS A SLIGHT DEPRESSION TO THE IMMEDIATE LEFT OF THE CRACK. I IMMEDIATELY DROVE IT TO THE HAWTHORNE CHEVROLET AND THE VERY NEXT DAY, THEY REPLACED THE STEERING WHEEL AIR BAG F…

Owner-reported narrative. 2,200 miles reported. Look up ODI 10544148 at NHTSA ↗

Owner report 10628813 · 2014-08-27 (August 27, 2014)

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE MAKING A RAPID LEFT TURN, THE STEERING WHEEL SEIZED CAUSING THE CONTACT TO CRASH INTO ANOTHER VEHICLE. THE CONTACT ALSO STATED THAT THE POWER STEERING WARNING LIGHT ILLUMINATED AND A CHIME SOUNDED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A BURN FROM THE AIR BAG DEPLOYMENT AND DID NOT REQUIRE MEDICAL ATTENTION. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE FROM THE CRASH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. TH…

Owner-reported narrative. 29,000 miles reported. Look up ODI 10628813 at NHTSA ↗

Owner report 10553585 · 2013-11-24 (November 24, 2013)

AT 55 MPH ON A SLIPPERY RIGHT HAND SIDE CURVE (SPEED LIMIT IS 65 MPH) VEHICLE UNDER-STEERED AND LOST TRACTION COMPLETELY, WITHOUT TOUCHING THE BRAKES, IT STARTED TO SLOW DOWN AND SKIDDED TO THE OUTSIDE OF THE CURVE (TO THE LEFT). I TRIED TO GET IT BACK TO THE DRIVING LANE, IT STARTED TO SKID LATERALLY TO THE RIGHT AND SLOWED DOWN UNTIL IT HIT A REFLECTOR POST ON THE EDGE OF THE RIGHT LANE AND STOPPED. VEHICLE INFORMATION ON THE DASH BOARD READ "ICE DETECTED...". ALTHOUGH THE DAMAGE ON THE RIGHT DOOR WAS A VERY MINOR DENT, THE CAR DEPLOYED ALL 4…

Owner-reported narrative. 11,368 miles reported. Look up ODI 10553585 at NHTSA ↗

Owner report 10574799 · 2014-03-25 (March 25, 2014)

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT WAS USING THE VEHICLE AS A RENTAL. THE CONTACT WAS DRIVING 20 MPH WHEN THE BRAKES INDEPENDENTLY SEIZED. THE VEHICLE CAME TO A COMPLETE STOP THEN EVENTUALLY RESUMED PROPER FUNCTION. THE NEXT DAY THE FAILURE RECURRED WHILE DRIVING 40 MPH, THE CONTACT HEARD 3 TO 4 BEEPS FOLLOWED BY THE BRAKES INDEPENDENTLY SEIZING. AS A RESULT, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED OF THE INCIDENT. THE DEALER AND MANUFACTURE…

Owner-reported narrative. 2,500 miles reported. Look up ODI 10574799 at NHTSA ↗

Owner report 10562446 · 2014-01-31 (January 31, 2014)

BATTERY LEAKED DOWN THE FRAME AND WAS EATING THE 2 TRANY COOLER ALUMINUM LINES. AUTONATION CHEVROLET SUPERSTITION SPRINGS IN MESA, AZ PUT A NEW BATTERY AND 2 NEW TRANY COOLER LINES ON, BUT AFTER THE 4TH ATTEMPT CAN NOT GET ALL OF THE ACID CLEANED UP. ENGINE CRADLE STILL HAS NO PAINT IN SPOTS AND ACID STILL SHOWING ON SPOTS. AFTER A DAY OF RAIN. WENT OUT TO THE CAR THE NEXT DAY AND WHEN I OPENED UP THE DRIVERS DOOR THERE WAS A VERY BAD ODOR. ALMOST WANTED TO THROW UP. AFTER LOOKING ALL OVER THE CAR FOUND 2" OF WATER WERE THE SPARE TIRE IS A…

Owner-reported narrative. 2,010 miles reported. Look up ODI 10562446 at NHTSA ↗

Owner report 10586240 · 2014-05-02 (May 2, 2014)

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS NOT ABLE TO RESTART THE VEHICLE. THE STABLE LIGHT TRACK AND ENGINE POWER REDUCED WARNING LIGHTS WERE ILLUMINATED AS THE CONTACT ATTEMPTED TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER, WHO WAS NOT ABLE TO NEITHER REPLICATE NOR DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 14V047000 (ELECTRICAL SYSTEM) BUT HAD EXPERIENCED THE SAM…

Owner-reported narrative. 4,000 miles reported. Look up ODI 10586240 at NHTSA ↗

Owner report 10607271 · 2014-07-01 (July 1, 2014)

THIS WAS A RENTAL CAR THAT I PICKED UP ON SUNDAY, JUNE 22ND FROM NATIONAL CAR RENTAL AT THE REAGAN NATIONAL AIRPORT. I WAS DRIVING AROUND 35 MPH ON A TWO LANE ROAD NEAR STAFFORD, VA. AT 4:20 PM ON THE 25TH WHEN THE ENTIRE CAR SHUT OFF. I SHIFTED INTO NEUTRAL TO TRY AND START IT, BUT NO LUCK. I APPLIED HEAVY PRESSURE ON THE NOW NON POWERED BRAKES AND CAME TO A COMPLETE STOP. I SHIFTED INTO PARK AND STARTED THE CAR. NO FURTHER INCIDENT AND TURNED THE CAR IN ON THE 26TH AND INFORMED THEM OF THE INCIDENT. THEY MARKED THE CAR SO IT WOULD NOT BE PUT …

Owner-reported narrative. 3,600 miles reported. Look up ODI 10607271 at NHTSA ↗

Owner report 10620645 · 2014-08-07 (August 7, 2014)

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHEN THE CRUISE CONTROL WAS ACTIVATED, THE VEHICLE CAME TO A COMPLETE STOP AND THE BRAKE LIGHTS FAILED TO ILLUMINATE. THE FAILURE OCCURRED MULTIPLE TIMES. THE DEALER STATED THAT THE TRANSMISSION WAS SLOWING DOWN THE VEHICLE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 30.

Owner-reported narrative. 30 miles reported. Look up ODI 10620645 at NHTSA ↗

Owner report 10587748 · 2014-05-12 (May 12, 2014)

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WAS BEING USED AS A LOANER VEHICLE BY THE DEALER. THE CONTACT WAS DRIVING AT AN UNKNOWN SPEED WHEN HE SLIGHTLY TOUCHED THE KEY WHILE IN THE IGNITION. THE VEHICLE THEN STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND NOTIFIED THE DEALER OF THE SAFETY CONCERN WITH THE LOANER VEHICLE. THE MANUFACTURER WAS CONTACTED AND DID NOT INDICATE IF THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 14V171000 (ELECTRICAL SYSTEM). THE APPROXIMATE FAIL…

Owner-reported narrative. 18,800 miles reported. Look up ODI 10587748 at NHTSA ↗

Owner report 10690107 · 2015-02-23 (February 23, 2015)

TL*THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 75 MPH, THE VEHICLE'S SPEED DECREASED AS THE TRACTION CONTROL SYSTEM WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE CONTACT STATED THAT THE VEHICLE WOULD NOT ACCELERATE OVER 20 MPH. THE FAILURE RECURRED TWO TIMES. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP WAS DAMAGED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 17,100. UPDATED 03…

Owner-reported narrative. 17,100 miles reported. Look up ODI 10690107 at NHTSA ↗

Owner report 10816847 · 2015-12-29 (December 29, 2015)

FUEL PUMP HAS BEEN REPLACED TWICE. 1ST TIME ON NOV 28,2014(12,314 MILES) AND THEN AGAIN ON DEC 28,2015(30,311 MILES). THE ENGINE LIGHT CAME ON 12/04/15(29,448 MILES) AND THE DENTON,TX DEALERSHIP SERVICE DEPT WAS CLOSED SINCE IT WAS A SATURDAY AFTERNOON.HOWEVER WE WERE ADVISED THAT THE CAR WAS SAFE TO DRIVE HOME. LIGHT WENT OFF THE NEXT DAY AND THE WACO,TX DEALERSHIP COULD NOT DUPLICATE THE ISSUE ON DECEMBER 21,2015 (29,848). ENGINE LIGHT CAME BACK ON DECEMBER 26,2015. SAME ISSUE AS BEFORE. ALSO NOTE THE FUEL PRESSURE SENSOR WAS REPLACED ON JUNE…

Owner-reported narrative. 29,845 miles reported. Look up ODI 10816847 at NHTSA ↗