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2012 Chevrolet IMPALA problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

258 owner complaints analyzed

3 distinct recall campaigns

48,500 mi median reported failure mileage

Scope: 2012 model year. Data snapshot: . 204 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Electrical System is the most frequently named component, appearing in 56 of 258 complaints (21.7%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior5621.7%
Steering behavior4417.1%
Electrical and battery issues3312.8%
Engine operation228.5%
Transmission and shifting135.0%
Fuel system concerns103.9%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Electrical System
56
Electronic Stability Control (Esc)
54
Steering
48
Engine
40
Service Brakes
32
Power Train
26
Unknown Or Other
23
Air Bags
20
Component breakdown data
CategoryCount
Electrical System56
Electronic Stability Control (Esc)54
Steering48
Engine40
Service Brakes32
Power Train26
Unknown Or Other23
Air Bags20

Electrical System: 56; Electronic Stability Control (Esc): 54; Steering: 48; Engine: 40; Service Brakes: 32; Power Train: 26; Unknown Or Other: 23; Air Bags: 20

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
46
25,000 to 49,999
58
50,000 to 74,999
38
75,000 to 99,999
31
100,000 to 149,999
24
150,000 and above
7
Reported problems by failure mileage data
CategoryCount
Under 25,00046
25,000 to 49,99958
50,000 to 74,99938
75,000 to 99,99931
100,000 to 149,99924
150,000 and above7

Under 25,000: 46; 25,000 to 49,999: 58; 50,000 to 74,999: 38; 75,000 to 99,999: 31; 100,000 to 149,999: 24; 150,000 and above: 7

25,000 to 49,999 miles has the most reports with usable mileage (58). 54 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2011
1
2012
11
2013
20
2014
51
2015
25
2016
33
2017
25
2018
30
2019
26
2020
11
2021
8
2022
4
2023
7
2024
3
2025
1
2026
2
Complaints over time data
CategoryCount
20111
201211
201320
201451
201525
201633
201725
201830
201926
202011
20218
20224
20237
20243
20251
20262

2011: 1; 2012: 11; 2013: 20; 2014: 51; 2015: 25; 2016: 33; 2017: 25; 2018: 30; 2019: 26; 2020: 11; 2021: 8; 2022: 4; 2023: 7; 2024: 3; 2025: 1; 2026: 2

Pattern summary

Electrical System leads the component reports. Braking behavior appears in 56 complaint narratives. Steering behavior appears in 44 complaint narratives. Electrical and battery issues appears in 33 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10514990 · 2013-06-04 (June 4, 2013)

WHEN STOPPED AT A RED LIGHT THE PEDDLE WOULD SLOWLY DRIFT TOWARDS FLOOR. THE CAR BEGAN TO ROLL AS IF THE BRAKES WERE RELEASING. I APPLIED MORE PRESSURE TO THE PEDAL HALTING THE VEHICLE. I TOOK THE CAR TO A DEALERSHIP AND WAS TOLD IT WAS DUE TO THE LOCATION OF THE MASTER CYLINDER AND GM WAS AWARE OF IT. MY CONCERN IS THAT THIS MAY CAUSE LOSS OF BRAKEING WHEN IN MOTION. *TR

Owner-reported narrative. 18,800 miles reported. Look up ODI 10514990 at NHTSA ↗

Owner report 10519966 · 2013-06-15 (June 15, 2013)

BRAKES HAVE WHAT I FEEL IS EXCESSIVE AMOUNT OF FADE ESPECIALLY AFTER JUST A FEW STOPS SEEMS TO OCCUR MORE AT SPEEDS OVER 50 MPH. *TR

Owner-reported narrative. 32,548 miles reported. Look up ODI 10519966 at NHTSA ↗

Owner report 10484464 · 2012-11-13 (November 13, 2012)

TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH THE STEERING BECAME DIFFICULT TO MANEUVER CAUSING THE DRIVER TO CRASH INTO A TELEPHONE POLE. THE FRONT PASSENGER SUSTAINED WHIPLASH. THE REAR PASSENGER SUSTAINED A BROKEN THUMB AND A HEAD CONCUSSION. THE POLICE REPORTED TO THE SCENE AND A REPORT WAS FILED. THE VEHICLE WAS TOWED A TOW YARD. THE VEHICLE WAS DESTROYED. THE APPROXIMATE MILEAGE WAS 33,500.

Owner-reported narrative. 33,500 miles reported. Look up ODI 10484464 at NHTSA ↗

Owner report 10521908 · 2013-06-26 (June 26, 2013)

DRIVING AT HIGHWAY SPEEDS WHEN I NOTICED IT WAS DIFFICULT TO STEER WHILE CHANGING LANES. I TOOK THE OFF-RAMP FROM HWY 515 TO 215 AND HAD TO PULL THE WHEEL HARD TO NEGOTIATE THE RAMP CURVE. I MADE IT HOME AND CALLED CHEVY ON MONDAY. THEY SENT A TOW TRUCK TO PICK IT UP BUT ONCE IT ARRIVED AT THE DEALERSHIP THE STEERING WAS WORKING AGAIN AND THEY WERE UNABLE TO IDENTIFY A PROBLEM. *TR

Owner-reported narrative. 21,380 miles reported. Look up ODI 10521908 at NHTSA ↗

Owner report 10521550 · 2013-06-24 (June 24, 2013)

PURCHASED A GM CERTIFIED VEHICLE. VEHICLE STALLED SEVERAL TIMES WHENEVER MAKING A LEFT HAND TURN. WHEN I WOULD MAKE A LEFT HAND TURN, THE VEHICLE WOULD DIE COMPLETELY IN THE MIDDLE OF THE TURN. I WOULD HAVE TO RESTART THE CAR. ONE INSTANCE WHEN TRYING TO RESTART THE CAR, THE IGNITION ACTED "STUCK." I ONLY TURNED THE IGNITION ONCE AND THE CAR CONTINUED TO CRANK OVER TO RESTART THE CAR ON ITS OWN. THE LAST COUPLE OF INSTANCES WHEN TAKING THE CAR TO THE DEALERSHIP, IT DIED, EVEN WHEN NOT MAKING A LEFT HAND TURN. IT WOULD DIE PERIODICALLY WH…

Owner-reported narrative. 55,000 miles reported. Look up ODI 10521550 at NHTSA ↗

Owner report 10592608 · 2014-05-19 (May 19, 2014)

I WAS DRIVING AND AFTER MAKING A LEFT TURN, MY SERVICE TRACTION CONTROL, SERVICE BRAKE ASSIST, AND ABS LIGHT ALL POPPED ON. IT WENT ON AND OFF FOR MANY DAYS AS I WOULD STOP AND THEN RE-START THE CAR. I FINALLY TOOK IT TO A CHEVY DEALERSHIP AND WAS TOLD THEY TESTED THE FRONT ABS CONNECTOR AND ADJUSTED THE TIMING. LIGHTS AND CODES WENT OFF FOR ABOUT TWO WEEKS THEN POPPED BACK ON UPON MAKING A LEFT TURN. IN ADDITION TO THE LIGHTS AND CODES, THE CAR NOW MAKE A LOUD GRINDING NOISE AND THE CAR STALLS. I HAVE BEEN AT A LIGHT IN THE MIDDLE OF MAKING A…

Owner-reported narrative. 37,937 miles reported. Look up ODI 10592608 at NHTSA ↗

Owner report 10532509 · 2013-07-31 (July 31, 2013)

2012 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO POWER SENSOR FAILURE IN VEHICLE. *SMD THE CONSUMER STATED WHILE DRIVING, THE VEHICLE LOST ALL POWER. THE ENGINE QUIT, THE FLASHERS WOULD NOT WORK AND HE WAS UNABLE TO MANUALLY UNLOCK THE DOORS, OR LOWER THE WINDOWS USING THE POWER SWITCH. THE ONLY WAY TO UNLOCK THE DOORS WAS WITH THE KEY FOB, THAT UNLOCKED OR LOCKED THE DOORS FROM THE OUTSIDE. THE VEHICLE WAS TOWED TO THE DEALER. A DIAGNOSIS REVEALED A BAD SENSOR AND TWO BURNED WIRES. THE CONSUMER WAS ASSURED THE PROBLEM WAS FIXED. A WEEK L…

Owner-reported narrative. Look up ODI 10532509 at NHTSA ↗

Owner report 10557531 · 2013-12-28 (December 28, 2013)

AT SPEEDS 15 MPH AND ABOVE AFTER DECELERATING THEN ACCELERATING TRANSMISSION WILL MAKE A NOISE RANGING FROM A CLINK, CLANK, CLUNK TO A BANGING JOLT AS IF THE CAR HAS BEEN REAR ENDED. THE MORE PRESSURE ON ACCELERATION AND THE LOWER THE GEAR THE LOUDER THE NOISE AND THE GREATER THE JOLT. DEALERSHIP STATES TRANSMISSION IS OPERATING PROPERLY. *TR

Owner-reported narrative. 6,000 miles reported. Look up ODI 10557531 at NHTSA ↗

Owner report 10459443 · 2012-05-24 (May 24, 2012)

2012 CHEVROLET IMPALA LT. CONSUMER STATES HIGH PRESSURE FUEL PUMP IS VERY NOISY WHEN ACCELERATING FROM A STAND STILL AND ALSO STATES ISSUES WITH VIBRATION *TGW THE CONSUMER STATED THE ACCELERATOR MOTOR MADE A LOUD NOISE. THE CONSUMER STATED THE FUEL LINES, WHICH APPARENTLY RUN DIRECTLY UNDER THE DRIVER'S SIDE FLOOR, VIBRATE DUE TO THE HARMONICS SET UP BY THE HIGH PRESSURE FUEL PUMP. THE VIBRATION IS CONTINUOUS AND CAN BE FELT THROUGH THE FLOOR AND UP INTO THE DRIVER'S SEAT. *JB

Owner-reported narrative. Look up ODI 10459443 at NHTSA ↗

Owner report 10519983 · 2013-06-15 (June 15, 2013)

THE VEHICLE HAS A LOUD KNOCKING SOUND FROM THE HIGH PRESSURE FUEL PUMP WHEN YOU TAKE OFF FROM A STOP. *TR

Owner-reported narrative. 31,100 miles reported. Look up ODI 10519983 at NHTSA ↗