2025 Volvo XC60 problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
32 owner complaints analyzed
3 distinct recall campaigns
19,000 mi median reported failure mileage
Scope: 2025 model year. Data snapshot: . 3 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 9 of 32 complaints (28.1%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 4 | 12.5% |
| Electrical and battery issues | 4 | 12.5% |
| Steering behavior | 1 | 3.1% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 9 |
| Visibility/Wiper | 6 |
| Back Over Prevention: Sensing System: Camera | 5 |
| Forward Collision Avoidance: Warnings | 4 |
| Unknown Or Other | 4 |
| Back Over Prevention: Warnings | 3 |
| Forward Collision Avoidance: Automatic Emergency Braking | 2 |
| Structure:Body | 2 |
Electrical System: 9; Visibility/Wiper: 6; Back Over Prevention: Sensing System: Camera: 5; Forward Collision Avoidance: Warnings: 4; Unknown Or Other: 4; Back Over Prevention: Warnings: 3; Forward Collision Avoidance: Automatic Emergency Braking: 2; Structure:Body: 2
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 2 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 1 |
| 150,000 and above | 0 |
Under 25,000: 2; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 1; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (2). 29 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2024 | 2 |
| 2025 | 18 |
| 2026 | 12 |
2024: 2; 2025: 18; 2026: 12
Pattern summary
Electrical System leads the component reports. Braking behavior appears in 4 complaint narratives. Electrical and battery issues appears in 4 complaint narratives. Steering behavior appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11689941 · 2025-09-26 (September 26, 2025)
Issue: Sudden, unexpected acceleration when in reverse. Details At about 10:15 am PDT on Saturday September 20th, 2025. My 2025 Volvo XC 60 car was in Pure mode with Creep mode toggled off. I put the car into reverse with the intent to back up 6-8ft. I lightly depressed the accelerator and the car lurched/accelerated backwards at a high rate of speed. I stopped the car by braking, and it is possible the Volvo automatic braking also engaged. I parked the car. When I came back to the car, in order to back out of the space safely, I engaged/…
Owner-reported narrative. Look up ODI 11689941 at NHTSA ↗
Owner report 11709716 · 2026-01-08 (January 8, 2026)
The contact owns a 2025 Volvo XC60. The contact stated that while depressing the brake pedal, there was an abnormal grinding sound coming from the rear driver’s side wheel. A dealer was contacted. The vehicle was taken to a dealer, where it was diagnosed, and determined that the rear driver’s side brake pads needed to be replaced. The driver’s and passenger’s side brakes were replaced, and the vehicle was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 129,000.
Owner-reported narrative. 129,000 miles reported. Look up ODI 11709716 at NHTSA ↗
Owner report 11706442 · 2025-12-22 (December 22, 2025)
Car is 16 months old and a plug in hybrid. After replacement of the 12 volt battery, the on board charger, and the wiring harness due to complete system failure, I picked up the car from service. Within an hour of having the car back, the dashboard suddenly went blank while I was driving. There was no warning or notice. This presented a safety issue as I was using GPS and relying on directions at the time. I pulled over and turned off the car and tried to “reset” the dashboard and was unable to do so after several tries. I returned the car t…
Owner-reported narrative. Look up ODI 11706442 at NHTSA ↗
Owner report 11707321 · 2025-12-28 (December 28, 2025)
On December 28 the tailgate on my Volvo 2025 xc60 PHEV began to open and close randomly while it was not running, parked in my garage and and plugged in. I unplugged the car from the charger, firmly closed the tailgate and went back in side my house. I checked on the car several minutes later to find the tail gate open again. I again firmly closed the tail gate and this time ensured that I locked the car with the button on the key fob. 10 minutes later the tailgate was open again, while the car was parked, turned off and not plugged in. A…
Owner-reported narrative. Look up ODI 11707321 at NHTSA ↗
Owner report 11613935 · 2024-09-11 (September 11, 2024)
I bought this car on 8/30/24. This car has the ability to turn off the lane keeping aid, BUT it defaults to steering assistance which can't be turned off. I was not aware of this before purchasing. This feature is a big problem and should be removed or allow the driver to deactivate. If I am driving and move out of my lane to avoid a pedestrian or stopped vehicle, the car automatically detects the solid line on either side of the car and steers me back toward whatever obstacle I'm trying avoid. This is seriously unsafe to be steered toward a pe…
Owner-reported narrative. Look up ODI 11613935 at NHTSA ↗