2024 Volvo XC60 problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
23 owner complaints analyzed
2 distinct recall campaigns
9,324 mi median reported failure mileage
Scope: 2024 model year. Data snapshot: . 1 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 7 of 23 complaints (30.4%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 3 | 13.0% |
| Transmission and shifting | 2 | 8.7% |
| Steering behavior | 1 | 4.3% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 7 |
| Back Over Prevention: Rearview System Braking | 3 |
| Service Brakes | 3 |
| Unknown Or Other | 3 |
| Back Over Prevention: Sensing System: Camera | 2 |
| Back Over Prevention: Warnings | 2 |
| Engine | 2 |
| Fuel/Propulsion System | 2 |
Electrical System: 7; Back Over Prevention: Rearview System Braking: 3; Service Brakes: 3; Unknown Or Other: 3; Back Over Prevention: Sensing System: Camera: 2; Back Over Prevention: Warnings: 2; Engine: 2; Fuel/Propulsion System: 2
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 1 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 1; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (1). 22 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2023 | 1 |
| 2024 | 4 |
| 2025 | 6 |
| 2026 | 12 |
2023: 1; 2024: 4; 2025: 6; 2026: 12
Pattern summary
Electrical System leads the component reports. Braking behavior appears in 3 complaint narratives. Transmission and shifting appears in 2 complaint narratives. Steering behavior appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11700070 · 2025-11-18 (November 18, 2025)
Brakes sometimes do not engage when parked and putting the car into drive or reverse gears. The car performs automatic brake checks when the car is parked. Sometimes, if I happen to press the brake pedal as one of these checks is starting, the brake pedal doesn’t press down all the way. I can still start the car though and put it into drive or reverse while pressing the brake pedal until it stops, though the pedal only depresses partway. Once the car is in drive or reverse, it rolls 1-2 feet, with my foot still pressing the brake pedal, before …
Owner-reported narrative. Look up ODI 11700070 at NHTSA ↗
Owner report 11727514 · 2026-03-27 (March 27, 2026)
Automatic braking failure: Another vehicle slammed into my vehicle as I was moving at a slow pace. That other vehicle pushed the front of my vehicle into a dumpster in a parking lot. The automatic braking should have engaged and stopped the car so it wouldn't have crashed into the dumpster. It is unlikely the vehicle is available for inspection as it was towed to a salvage yard. My safety and that of others was put at risk. The problem could not be reproduced - the vehicle was severely damaged and undrivable. The manufacturer (Volvo) refu…
Owner-reported narrative. Look up ODI 11727514 at NHTSA ↗
Owner report 11620118 · 2024-10-16 (October 16, 2024)
The contact owns a 2024 Volvo XC60. The contact stated while driving at various speeds, the transmission intermittently failed to shift once the vehicle was shut off after it was already on for a long period of time. No warning light was illuminated however, the infotainment screen and the dashboard darkened. The failure occurred on several different occasions. The vehicle was taken to a dealer to get a diagnosis; the dealer stated that the failure cause was unidentifiable. The vehicle was not repaired. The contact stated that almost two months…
Owner-reported narrative. 9,324 miles reported. Look up ODI 11620118 at NHTSA ↗
Owner report 11735587 · 2026-05-04 (May 4, 2026)
After software updates required by recall no XXX rear camera continues to not appear when shifted into reverse The is vin [XXX] vo XC60 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Owner-reported narrative. Look up ODI 11735587 at NHTSA ↗
Owner report 11755919 · 2026-08-10 (August 10, 2026)
Vehicle is repeatedly losing functionality of features controlled by what is referred to as the infotainment system, included lane departure warning, sound associated with turn signals, sound associated with GPS, use of hands-free calling system, etc. Upon reset, functionality resumes but the reset takes a few minutes and must be performed again and again as the issue is recurring. The main problem is that you don't know the functionality is temporarily down until something causes you to notice (IE no steering wheel vibration when departing a l…
Owner-reported narrative. Look up ODI 11755919 at NHTSA ↗