2017 Volvo XC60 problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
16 owner complaints analyzed
4 distinct recall campaigns
19,800 mi median reported failure mileage
Scope: 2017 model year. Data snapshot: . 6 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 5 of 16 complaints (31.3%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Electrical and battery issues | 4 | 25.0% |
| Braking behavior | 3 | 18.8% |
| Engine operation | 1 | 6.3% |
| Steering behavior | 1 | 6.3% |
| Fuel system concerns | 1 | 6.3% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 5 |
| Fuel/Propulsion System | 3 |
| Air Bags | 2 |
| Engine | 2 |
| Power Train | 2 |
| Unknown Or Other | 2 |
| Forward Collision Avoidance: Warnings | 1 |
| Service Brakes | 1 |
Electrical System: 5; Fuel/Propulsion System: 3; Air Bags: 2; Engine: 2; Power Train: 2; Unknown Or Other: 2; Forward Collision Avoidance: Warnings: 1; Service Brakes: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 4 |
| 25,000 to 49,999 | 1 |
| 50,000 to 74,999 | 1 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 4; 25,000 to 49,999: 1; 50,000 to 74,999: 1; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (4). 10 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2018 | 2 |
| 2019 | 4 |
| 2020 | 2 |
| 2021 | 1 |
| 2022 | 1 |
| 2023 | 3 |
| 2024 | 1 |
| 2026 | 2 |
2018: 2; 2019: 4; 2020: 2; 2021: 1; 2022: 1; 2023: 3; 2024: 1; 2026: 2
Pattern summary
Electrical System leads the component reports. Electrical and battery issues appears in 4 complaint narratives. Braking behavior appears in 3 complaint narratives. Engine operation appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11067266 · 2018-02-06 (February 6, 2018)
CONSTANT PROBLEMS/FAILURES WITH START/STOP FUNCTION. CAR'S ELECTRICAL SYSTEM WILL COMPLETELY SHUT DOWN FOR NO REASON WHILE IN TRAFFIC AND ENGINE WILL NOT RESTART. CAR HAS TO BE SHUT OFF AND SYSTEM HAS TO BE RE-BOOTED. DEALER SERVICE DEPT CAN FIND NO PROBLEM. MOST RECENTLY, CAR'S STARTER MOTOR FAILED AND HAD TO BE REPLACED UNDER WARRANTY BY THE DEALER. HAVING THE CAR'S ENGINE START/STOP SYSTEM CONSTANT FAIL IS A SERIOUS SAFETY RISK. WE HAD SERVERAL NEAR-MISS ACCIDENTS CAUSED BY THIS FAILURE. THE WORK AROUND HAS BEEN TO MANUALLY D…
Owner-reported narrative. 13,330 miles reported. Look up ODI 11067266 at NHTSA ↗
Owner report 11468005 · 2022-06-07 (June 7, 2022)
I will followup once I have a report from a mechanic. My car stalled while driving in heavy traffic; a pedestrian ran in front of me and I braked. I didn't hit anything or anyone, not even a pothole. My car stalled and all the dashlights went off. I put the car in park and tried to restart, but it would not start. My emergency lights wouldn't work and because I was on a busy thoroughfare in DC, my daughter and I were nearly rear ended by a bus. Even after we got out of the car, we watched other cars nearly hit it because it couldn't be pu…
Owner-reported narrative. Look up ODI 11468005 at NHTSA ↗
Owner report 11062745 · 2018-01-14 (January 14, 2018)
TWO TIMES NOW, DRIVING THROUGH THE SAME ONE-WAY INTERSECTION, THE CITY SAFETY AUTO-BRAKING FUNCTION ACTIVATED FOR NO REASON. I WAS GOING STRAIGHT THROUGH THE INTERSECTION, WITH NO NEED TO TURN LEFT OR RIGHT. HOWEVER, THE CITY SAFETY AUTO-BRAKED TO A COMPLETE STOP, PLACING ME AT RISK FROM BEING HIT FROM BEHIND. AN ERROR MESSAGE APPEARED IN MY INFORMATION CENTER CONFIRMING THE CITY SAFETY AUTO-BRAKING FUNCTION WAS ACTIVATED. I BROUGHT TO A VOLVO DEALER AND THEY DID NOT SEE ANY ERROR MESSAGES. I ASKED TO DISABLE THIS FUNCTION, BUT THEY WEREN'T ABL…
Owner-reported narrative. 4,500 miles reported. Look up ODI 11062745 at NHTSA ↗
Owner report 11515761 · 2023-04-06 (April 6, 2023)
Got into my car, pulled out of a parking spot and approached a stop sign. The brakes suddenly became extremely mushy and the brake peddle went all the way to the floor. I didn't notice an issue when I pulled out of the parking spot. I was unable to continue driving as the brakes were not usable. I had the car towed to the dealer and they indicated the brake booster and vacuum pump failed due to "normal wear and tear". The vehicle was purchased at, and always maintained at our local Volvo dealer. Luckily no accident occurred.
Owner-reported narrative. Look up ODI 11515761 at NHTSA ↗
Owner report 11288234 · 2019-12-10 (December 10, 2019)
TL* THE CONTACT OWNS A 2017 VOLVO XC60. THE CONTACT STATED THAT THE STEERING WHEEL FAILED TO TURN. THE VEHICLE WAS TAKEN TO SMOLISH VOLVO (20360 GRANDVIEW DRIVE BEND, OREGON 97701, [phone removed]) TO BE DIAGNOSED. THE DEALER REPLACED THE STEERING WHEEL COMPUTER SENSOR, THE STEERING WHEEL RACK, AND THE STEERING WHEEL FLUID RESERVOIR; HOWEVER, THE REPAIRS DID NOT CORRECT THE FAILURE. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 191112-000964. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.
Owner-reported narrative. 20,000 miles reported. Look up ODI 11288234 at NHTSA ↗
Owner report 11444515 · 2021-12-20 (December 20, 2021)
The fuel pump regulator failed causing the fuel pump to fail way to early (car has less than 60K miles). In addition, the floats in the fuel tank itself stick making the fuel gauge unreliable. We have had to replace the fuel pump regulator, fuel pump and also have an unreliable gas gauge now unfortunately. The car failed while we were driving through the canyon in southern CA which was terrifying and very dangerous. We are fortunate we were able to steer off the road and get out of the way.
Owner-reported narrative. Look up ODI 11444515 at NHTSA ↗