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2014 Volkswagen JETTA problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

386 owner complaints analyzed

4 distinct recall campaigns

55,000 mi median reported failure mileage

Scope: 2014 model year. Data snapshot: . 274 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Engine is the most frequently named component, appearing in 108 of 386 complaints (28.0%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Transmission and shifting6015.5%
Braking behavior4511.7%
Engine operation3910.1%
Electrical and battery issues328.3%
Steering behavior328.3%
Fuel system concerns184.7%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Engine
108
Electrical System
89
Power Train
73
Unknown Or Other
71
Fuel/Propulsion System
38
Air Bags
36
Exterior Lighting
24
Service Brakes
18
Component breakdown data
CategoryCount
Engine108
Electrical System89
Power Train73
Unknown Or Other71
Fuel/Propulsion System38
Air Bags36
Exterior Lighting24
Service Brakes18

Engine: 108; Electrical System: 89; Power Train: 73; Unknown Or Other: 71; Fuel/Propulsion System: 38; Air Bags: 36; Exterior Lighting: 24; Service Brakes: 18

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
72
25,000 to 49,999
53
50,000 to 74,999
66
75,000 to 99,999
43
100,000 to 149,999
37
150,000 and above
3
Reported problems by failure mileage data
CategoryCount
Under 25,00072
25,000 to 49,99953
50,000 to 74,99966
75,000 to 99,99943
100,000 to 149,99937
150,000 and above3

Under 25,000: 72; 25,000 to 49,999: 53; 50,000 to 74,999: 66; 75,000 to 99,999: 43; 100,000 to 149,999: 37; 150,000 and above: 3

Under 25,000 miles has the most reports with usable mileage (72). 112 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2013
2
2014
36
2015
25
2016
23
2017
48
2018
45
2019
78
2020
36
2021
20
2022
31
2023
14
2024
15
2025
9
2026
4
Complaints over time data
CategoryCount
20132
201436
201525
201623
201748
201845
201978
202036
202120
202231
202314
202415
20259
20264

2013: 2; 2014: 36; 2015: 25; 2016: 23; 2017: 48; 2018: 45; 2019: 78; 2020: 36; 2021: 20; 2022: 31; 2023: 14; 2024: 15; 2025: 9; 2026: 4

Pattern summary

Engine leads the component reports. Transmission and shifting appears in 60 complaint narratives. Braking behavior appears in 45 complaint narratives. Engine operation appears in 39 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10610437 · 2014-07-14 (July 14, 2014)

VEHICLE IS SHUTTING DOWN DURING OPERATION. THREE TIMES NOW, THE CAR HAS SHUT OFF WHILE SITTING AT A TRAFFIC LIGHT. THE CAR WILL JUST STALL OUT. ODDLY, IT RESTARTS WITH EASE WHEN PLACED BACK IN PARK. IT WILL SOMETIMES SHUTTER WHILE ACCELERATING FROM A STOP, AS IF IT IS GOING TO STALL. IT HAS A GAS ENGINE, WITH AN AUTOMATIC TRANSMISSION. DEALER RECENTLY ADDRESSED THE PROBLEM BY REPLACING A RELAY TO THE FUEL PUMP. UNFORTUNATELY, THE PROBLEM REMAINS. YESTERDAY, IT STALLED WHILE DRIVING ALONG A SIDE STREET. CAR IS BACK AT THE DEALERS. *TR

Owner-reported narrative. 15,400 miles reported. Look up ODI 10610437 at NHTSA ↗

Owner report 10654408 · 2014-10-28 (October 28, 2014)

DSG GEARBOX CHANGED INTO A LOW GEAR CAUSING THE DIESEL ENGINE RPM TO INCREASE TO 4500RPM. THE RESULTANT ENGINE BRAKING CAUSED ME TO SLOW DOWN. I HAD TO ABANDON OVERTAKING AND CROSS TWO LANES OF TRAFFIC TO GET TO THE SHOULDER TO AVOID IMPEDIING FASTER MOVING TRAFFIC.

Owner-reported narrative. 3,155 miles reported. Look up ODI 10654408 at NHTSA ↗

Owner report 10552026 · 2013-11-13 (November 13, 2013)

THREE TIMES IN ~2 HOURS CAR STALLED AT STOP SIGNS. VEHICLE WAS AT COMPLETE STOP. LIFTED FOOT OFF BRAKE AND WHEN TOUCHED GAS CAR STALLED. CAR IS AN AUTOMATIC. *TR

Owner-reported narrative. 666 miles reported. Look up ODI 10552026 at NHTSA ↗

Owner report 10594291 · 2014-05-27 (May 27, 2014)

FROM A COMPLETE STOP, PUSHED THE ACCELERATOR AND NOTHING HAPPENED FOR 4 TO 5 SECONDS. TRIED AGAIN AND THE CAR SLOWLY ROLLED FORWARD ONLY TO HAVE THE ACCELERATOR NOT WORK AGAIN ALMOST CAUSING THE CAR TO BE T-BONED IN AN INTERSECTION. THIS HAPPENED SEVERAL TIME THAT DAY. FOOT WAS NO WHERE NEAR THE BRAKE PEDAL. THIS HAS OCCURRED SEVERAL TIMES SINCE AND 5-24-14 HAPPENED AGAIN ALMOST CAUSING US TO GET HIT CROSSING TRAFFIC. 2 DEALERSHIPS HAVE YET TO DUPLICATE IT AND WILL GO IN AGAIN 6-3. THIS CAR IS DANGEROUS TO DRIVE, SO MUCH IT HAS SAT TWICE A WE…

Owner-reported narrative. 200 miles reported. Look up ODI 10594291 at NHTSA ↗

Owner report 10559040 · 2014-01-08 (January 8, 2014)

MORE THAN 10 TIME FOR THE PAST 4 MONTHS, CAR INTERMITTENTLY STALLED AT STOP SIGNS, TRAFFIC LIGHTS, OR EZPASS TUNNEL. IT HAPPENED WHEN THE CAR IS EITHER AT A COMPLETE STOP OR AT A VERY LOW SPEED. ONE TIME IT SUDDENLY SHUT DOWN ON A HIGHWAY DURING TRAFFIC JAM. TOOK TO DEALER FOR HALF DAY IN OCTOBER BUT WAS NOT ABLE TO IDENTIFY WHY AND DID NOTHING TO FIX. *LN

Owner-reported narrative. 300 miles reported. Look up ODI 10559040 at NHTSA ↗

Owner report 10595735 · 2014-06-03 (June 3, 2014)

ON THURSDAY, MAY 29TH, I WAS DRIVING MY 2014 VW JETTA HYBRID SEL PREMIUM (~165 MILES ON ODOMETER) WHEN THE EPC AND BATTERY LIGHT CAME ON THE DASH. AT THE SAME TIME, THE GAS ENGINE SHUT OFF. I WAS ABLE TO GET THE VEHICLE TO RESTART. SAME ISSUE HAPPENED TWO ADDITIONAL TIMES BEFORE I GOT THE VEHICLE TO THE DEALERSHIP THE NEXT MORNING. I PICKED UP THE VEHICLE MONDAY, JUNE 2ND, FROM THE DEALERSHIP (~387 MILES ON ODOMETER) STATING THAT THE VEHICLE WAS IN WORKING ORDER AND THEY COULD NOT GET THE PROBLEM TO DUPLICATE. THE DEALERSHIP PUT APPROXIMATELY 2…

Owner-reported narrative. 165 miles reported. Look up ODI 10595735 at NHTSA ↗

Owner report 10608076 · 2014-07-03 (July 3, 2014)

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN JETTA. THE CONTACT STATED THAT SHE WAS EXPERIENCING SOME ELECTRICAL PROBLEMS WITH HER VEHICLE. WHILE DRIVING APPROXIMATELY 30 MPH THE ABS LIGHT CAME ON AND WOULD NOT GO OFF. THE CONTACT MADE NO MENTION OF WHETHER THE FAILURE WAS DIAGNOSED BY A MECHANIC. THE FAILURE MILEAGE WAS 15. UPDATED 8/12/14*CN

Owner-reported narrative. 15 miles reported. Look up ODI 10608076 at NHTSA ↗

Owner report 10567160 · 2014-03-05 (March 5, 2014)

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE SPEEDOMETER WAS DIFFICULT TO SEE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE AND VIN WAS NOT AVAILABLE. UPDATED 05/28/14*LJ THE CONSUMER STATED THE MILEAGE DID NOT ALWAYS APPEAR. THE SWITCH ON THE STEERING WHEEL NEEDED TO BE CLICKED IN ORDER TO MAKE THE MILEAGE REAPPEAR. UPDATED 05/29/2014 *JS

Owner-reported narrative. 254 miles reported. Look up ODI 10567160 at NHTSA ↗

Owner report 10608605 · 2014-07-07 (July 7, 2014)

PURCHASED CAR NEW IN OCT. 12, 2013 WITH 23 MI ON IT. ON NOVEMBER 6, 2013 I WAS DRIVING DOWN INTERSTATE 65 MPH AND WITHOUT WARNING LOST ALL POWER TO THE VEHICLE; LOST POWER STEERING AND BRAKES. ABLE TO PULL TO SIDE OF ROAD AND VEH STARTED RIGHT BACK UP. TOOK VEH TO DEALER THEY SAID NOTHING WAS WRONG WITH THE CAR. ON DEC. 14, 2013,VEH STALLED WHILE STOPPED AT A LIGHT WITH NO WARNING. STARTED BACK UP AFTER SEVERAL ATTEMPTS. ON FEB 18, 2014, VEHICLE SHUT DOWN AGAIN WHILE AT A STOP LIGHT AGAIN WITH NO WARNING. TOOK TO DEALER WHO PERFORMED A SYSTEM U…

Owner-reported narrative. Look up ODI 10608605 at NHTSA ↗

Owner report 10615821 · 2014-07-23 (July 23, 2014)

REF: NHTSA ACTION NUMBER PE10034. REGARDING MY 2014 JETTA TDI (DIESEL): FUEL TANK WAS APPROXIMATELY 3/4 FULL. FILLED REMAINDER (APPROX. 1/4 TANK, 3.5 GALLONS) WITH ULSD AUTO DIESEL FUEL AT A SERVICE STATION IN PORTAGE COUNTY, OH. I NOTICED AN ALMOST IMMEDIATE LOSS OF APPROX. 4 MPG IN FUEL ECONOMY. AFTER RESEARCHING THE ISSUE ON VARIOUS VOLKSWAGEN TDI/DIESEL INTERNET DISCUSSION FORUMS (IN ADDITION TO VARIOUS CHEVY AND/OR FORD DIESEL PICKUP TRUCK INTERNET DISCUSSION FORUMS), THE SYMPTOMS SEEMED TO COINCIDE WITH DAMAGE TO THE BOSCH CP4 …

Owner-reported narrative. 1,985 miles reported. Look up ODI 10615821 at NHTSA ↗