vehicle signal
U.S. public vehicle records

2014 Volkswagen JETTA: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

386 owner complaints analyzed

4 distinct recall campaigns

55,000 mi median reported failure mileage

Scope: 2014 model year. Data snapshot: . 274 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Engine is the most frequently named component, appearing in 108 of 386 complaints (28.0%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Transmission and shifting6015.5%
Braking behavior4511.7%
Engine operation3910.1%
Electrical and battery issues328.3%
Steering behavior328.3%
Fuel system concerns184.7%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Engine
108
Electrical System
89
Power Train
73
Unknown Or Other
71
Fuel/Propulsion System
38
Air Bags
36
Exterior Lighting
24
Service Brakes
18
Component breakdown data
CategoryCount
Engine108
Electrical System89
Power Train73
Unknown Or Other71
Fuel/Propulsion System38
Air Bags36
Exterior Lighting24
Service Brakes18

Engine: 108; Electrical System: 89; Power Train: 73; Unknown Or Other: 71; Fuel/Propulsion System: 38; Air Bags: 36; Exterior Lighting: 24; Service Brakes: 18

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
72
25,000 to 49,999
53
50,000 to 74,999
66
75,000 to 99,999
43
100,000 to 149,999
37
150,000 and above
3
Reported problems by failure mileage data
CategoryCount
Under 25,00072
25,000 to 49,99953
50,000 to 74,99966
75,000 to 99,99943
100,000 to 149,99937
150,000 and above3

Under 25,000: 72; 25,000 to 49,999: 53; 50,000 to 74,999: 66; 75,000 to 99,999: 43; 100,000 to 149,999: 37; 150,000 and above: 3

Under 25,000 miles has the most reports with usable mileage (72). 112 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2013
2
2014
36
2015
25
2016
23
2017
48
2018
45
2019
78
2020
36
2021
20
2022
31
2023
14
2024
15
2025
9
2026
4
Complaints over time data
CategoryCount
20132
201436
201525
201623
201748
201845
201978
202036
202120
202231
202314
202415
20259
20264

2013: 2; 2014: 36; 2015: 25; 2016: 23; 2017: 48; 2018: 45; 2019: 78; 2020: 36; 2021: 20; 2022: 31; 2023: 14; 2024: 15; 2025: 9; 2026: 4

Pattern summary

Engine leads the component reports. Transmission and shifting appears in 60 complaint narratives. Braking behavior appears in 45 complaint narratives. Engine operation appears in 39 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10551989 · 2013-11-12 (November 12, 2013)

AT OPERATING TEMPERATURE, AFTER 20 MINUTES, ENGINE QUITS WHEN COMING TO A STOP. ENGINE ALSO HAS A HESITATION WHEN STARTING FROM A STOP. REPORTED TO VOLKSWAGEN OF AMERICA AND THEY OPENED A CASE NUMBER. THEY ALSO TOLD ME TO TAKE TO DEALER WHICH I DID AND THE DEALER KEPT FOR TWO DAYS BUT DID NOTHING TO FIX. RETURNED TO ME. I ASKED TO UPGRADE TO ANOTHER VEHICLE, BUT SALES MANAGER SAID THAT I WOULD "TAKE A BIG HIT". *TR

Owner-reported narrative. 1,700 miles reported. Look up ODI 10551989 at NHTSA ↗

Owner report 10552026 · 2013-11-13 (November 13, 2013)

THREE TIMES IN ~2 HOURS CAR STALLED AT STOP SIGNS. VEHICLE WAS AT COMPLETE STOP. LIFTED FOOT OFF BRAKE AND WHEN TOUCHED GAS CAR STALLED. CAR IS AN AUTOMATIC. *TR

Owner-reported narrative. 666 miles reported. Look up ODI 10552026 at NHTSA ↗

Owner report 10559040 · 2014-01-08 (January 8, 2014)

MORE THAN 10 TIME FOR THE PAST 4 MONTHS, CAR INTERMITTENTLY STALLED AT STOP SIGNS, TRAFFIC LIGHTS, OR EZPASS TUNNEL. IT HAPPENED WHEN THE CAR IS EITHER AT A COMPLETE STOP OR AT A VERY LOW SPEED. ONE TIME IT SUDDENLY SHUT DOWN ON A HIGHWAY DURING TRAFFIC JAM. TOOK TO DEALER FOR HALF DAY IN OCTOBER BUT WAS NOT ABLE TO IDENTIFY WHY AND DID NOTHING TO FIX. *LN

Owner-reported narrative. 300 miles reported. Look up ODI 10559040 at NHTSA ↗

Owner report 10561775 · 2014-01-28 (January 28, 2014)

CAR WAS PURCHASED AT THE END OF NOV, 2013 AT THREE COUNTY VOLKSWAGEN IN NJ. TWO ISSUES WERE NOTICED THE NEXT DAY: (1) REMOTE ONLY WORKS VERY CLOSE TO THE CAR. (LESS THAN 10 FT) (2) BLUETOOTH AUDIO STREAMING FUNCTION NEVER WORK PROPERLY MORE THAN 10MINS. CAR WAS SENT TO DEALER AT DEC 30. I WAS TOLD FEW DAYS LATER: A) NEW PART NEED TO BE ORDERED AND HAD NO IDEA HOW LONG SHOULD I WAIT; B)MORE THAN 12 PEOPLE WERE IN THE WAITING LIST FOR THE BACKUP CAR. I HAD NO CHOICE BUT TOOK MY CAR BACK SINCE I NEED A CAR TO COMMUTE. AROUND JAN. 10, I WAS …

Owner-reported narrative. 10 miles reported. Look up ODI 10561775 at NHTSA ↗

Owner report 10567160 · 2014-03-05 (March 5, 2014)

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE SPEEDOMETER WAS DIFFICULT TO SEE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE AND VIN WAS NOT AVAILABLE. UPDATED 05/28/14*LJ THE CONSUMER STATED THE MILEAGE DID NOT ALWAYS APPEAR. THE SWITCH ON THE STEERING WHEEL NEEDED TO BE CLICKED IN ORDER TO MAKE THE MILEAGE REAPPEAR. UPDATED 05/29/2014 *JS

Owner-reported narrative. 254 miles reported. Look up ODI 10567160 at NHTSA ↗

Owner report 10585542 · 2014-04-29 (April 29, 2014)

DRIVERS SIDE WIPER BLADE COMPLETELY DETACHED FROM THE CAR DURING A HEAVY RAINSTORM AT LESS THAN HIGHWAY SPEEDS. *JS

Owner-reported narrative. 600 miles reported. Look up ODI 10585542 at NHTSA ↗

Owner report 10585682 · 2014-04-30 (April 30, 2014)

DRIVING IN MY VW JETTA 2014 SE AT THE I71 FREEWAY AT AROUND 65-70 MPH (I HAD ALREADY DRIVING FOR AROUND 40-45 MIN) AND IN THE MIDDLE OF THE HIGHWAY THE CLUSTER MARKED ME A RED LIGHT SHOWING THAT A DOOR WAS OPEN. MY WIFE FIGURED OUT THAT THE REAR LEFT DOOR WAS NOT FULLY CLOSED AND THAT AIR WAS COMING INSIDE THE CAR DUE TO THIS GAP. I WAS NEEDED TO PULL OVER TO THE SHOULDER TO CLOSE THE DOOR, AND SEEMED THAT JUST THE FIRST LATCH WAS ENGAGED, BUT NOT FULLY CLOSED. NEXT DAY MY FATHER IN LAW WAS DRIVING MY CAR, WHEN SUDDENLY IT HAPPENED EXACTLY THE…

Owner-reported narrative. 4,700 miles reported. Look up ODI 10585682 at NHTSA ↗

Owner report 10585690 · 2014-04-30 (April 30, 2014)

KEYFOB IS NOT WORKING PROPERLY. I NEED TO BE REALLY CLOSE TO THE CAR IN ORDER TO BE ABLE TO OPEN WITH THE REMOTE CONTROL. SOMETIMES (DEPENDS ON THE PLACE, POSITION AND ANGLE) I NEED TO BE ALMOST NEXT TO THE CAR IN ORDER TO GET IT OPENED. *JS

Owner-reported narrative. 800 miles reported. Look up ODI 10585690 at NHTSA ↗

Recall history

4 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

14V182000 · Power Train:Automatic Transmission:Cooling Unit And Lines

Reported: 2014-04-15 (April 15, 2014)

Volkswagen of America, Inc. (Volkswagen) is recalling certain model year 2014 Jetta, Beetle, Beetle Convertible, and Passat vehicles equipped with a 1.8T engine and torque converter automatic transmission. In the affected vehicles, the O-ring seals between the oil cooler and the transmission may leak fluid.

Consequence: The leaking transmission fluid could contact a hot surface and result in a vehicle fire.

Remedy: Volkswagen will notify owners, and dealers will replace the O-ring seals in the transmission oil cooler, free of charge. The recall is expected to begin on April 16, 2014. Owners may contact Volkswagen at 1-800-822-8987. Volkswagen's number for this recall is 38B9/9V.

NHTSA campaign record ↗
15V028000 · Fuel System, Gasoline:Fuel Injection System:Fuel Rail

Reported: 2015-01-23 (January 23, 2015)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2014-2015 Jetta vehicles manufactured March 28, 2014, to November 24, 2014, 2014-2015 Passat vehicles manufactured April 7, 2014, to November 18, 2014, 2015 Golf and GTI vehicles manufactured July 1, 2014, to November 20, 2014, and 2014-2015 Beetle and Beetle Convertible vehicles manufactured March 31, 2014, to November 27, 2014. A sealing cap at the fuel rail may fail, allowing fuel to leak into the engine compartment.

Consequence: A fuel leak, in the presence of an ignition source, can result in a vehicle fire.

Remedy: Volkswagen will notify owners, and dealers will replace the fuel rails with new parts, free of charge. The recall began February 6, 2015. Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 24BL. Note: This recall expands and supersedes recall 14V-809 (Volkswagen recall number 24Bi) and only affects vehicles not previously repaired under that campaign.

NHTSA campaign record ↗
15V483000 · Air Bags:Frontal

Reported: 2015-08-04 (August 4, 2015)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.

Consequence: A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.

Remedy: Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Volkswagen customer service at 1-800-822-8987.

NHTSA campaign record ↗
19V615000 · Electrical System:Ignition:Anti-Theft:Control Module | Steering:Column Locking:Anti-Theft Device

Reported: 2019-08-22 (August 22, 2019)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2019 GTI, 2015-2016 and 2018-2019 Golf, 2012-2019 Beetle and Beetle Convertible, 2017-2019 Golf SportWagen and 2011-2018 Jetta vehicles equipped with an automatic transmission, manual handbrake and keyless entry. A build-up of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition when the transmission shift lever is not in "Park."

Consequence: Removing the key while the shift lever is in a position other than "Park" increases the risk of an unintended vehicle rollaway that may result in personal injury or a crash.

Remedy: Volkswagen will notify owners, and dealers will install an additional switch and circuit board, free of charge. The recall began November 19, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 37M2.

NHTSA campaign record ↗