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2015 Volkswagen JETTA: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

194 owner complaints analyzed

7 distinct recall campaigns

42,000 mi median reported failure mileage

Scope: 2015 model year. Data snapshot: . 125 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Electrical System is the most frequently named component, appearing in 43 of 194 complaints (22.2%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior2211.3%
Transmission and shifting2010.3%
Electrical and battery issues157.7%
Steering behavior157.7%
Engine operation126.2%
Fuel system concerns73.6%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Electrical System
43
Engine
43
Unknown Or Other
34
Power Train
23
Service Brakes
19
Fuel/Propulsion System
18
Air Bags
16
Steering
15
Component breakdown data
CategoryCount
Electrical System43
Engine43
Unknown Or Other34
Power Train23
Service Brakes19
Fuel/Propulsion System18
Air Bags16
Steering15

Electrical System: 43; Engine: 43; Unknown Or Other: 34; Power Train: 23; Service Brakes: 19; Fuel/Propulsion System: 18; Air Bags: 16; Steering: 15

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
38
25,000 to 49,999
36
50,000 to 74,999
25
75,000 to 99,999
18
100,000 to 149,999
8
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,00038
25,000 to 49,99936
50,000 to 74,99925
75,000 to 99,99918
100,000 to 149,9998
150,000 and above0

Under 25,000: 38; 25,000 to 49,999: 36; 50,000 to 74,999: 25; 75,000 to 99,999: 18; 100,000 to 149,999: 8; 150,000 and above: 0

Under 25,000 miles has the most reports with usable mileage (38). 69 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2015
15
2016
19
2017
19
2018
27
2019
31
2020
18
2021
18
2022
14
2023
14
2024
6
2025
10
2026
3
Complaints over time data
CategoryCount
201515
201619
201719
201827
201931
202018
202118
202214
202314
20246
202510
20263

2015: 15; 2016: 19; 2017: 19; 2018: 27; 2019: 31; 2020: 18; 2021: 18; 2022: 14; 2023: 14; 2024: 6; 2025: 10; 2026: 3

Pattern summary

Electrical System leads the component reports. Braking behavior appears in 22 complaint narratives. Transmission and shifting appears in 20 complaint narratives. Electrical and battery issues appears in 15 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10676403 · 2015-01-19 (January 19, 2015)

TWO FLATS IN 1 WEEK WITH CONTINENTAL CONTI PRO CONTACT TIRES BOTH WITH SIDEWALL ISSUES. BOUGHT BRAND NEW 2015 SE TSI VW JETTA ON 12/28/2014 CAR HAD 245 MILES ON IT. ON 1/15/2015 I WAS DRIVING ON PALMETTO PARK RD WHEN THE FRONT DRIVER SIDE TIRE WENT FLAT. TIRE HAD MULTIPLE SIDEWALL BUBBLES, VW ROADSIDE CAME AND PUT A SPARE ON. NEXT ON 1/17/2015 PULLING OUT OF PARKING LOT I RAN OVER A ROCK AND BACK PASSENGER SIDE TIRE WENT FLAT AGAIN TIRE HAD SIDEWALL ISSUES. CAR ONLY HAS 1000 MILES ON IT. *TR

Owner-reported narrative. 1,100 miles reported. Look up ODI 10676403 at NHTSA ↗

Owner report 10691137 · 2015-02-27 (February 27, 2015)

ACTUATED WASH WIPE ON RENTAL VEHICLE ON OPEN FREEWAY NEAR FLAGSTAFF, AZ ON A SUNNY DAY. THE WASH SPRAYED PROPERLY ON BOTH SIDES OF THE WINDSHIELD. THE WIPERS STARTED WIPING AND THEN THE BLADE ON THE DRIVER SIDE WIPER SLID UP AND OUT OF THE BLACK PLASTIC CLIP. THIS LEFT THE DRIVER SIDE WINDOW WITH FLUID STILL SPRAYING ON THE WINDSHIELD WITHOUT A BLADE TO WIPE IT OFF THE GLASS. THE DRIVER SIDE WIPER BLADE CAME FULLY OUT OF THE CLIP AND FLEW OVER ROOF OF THE VEHICLE. THE SPRAY AND WIPERS STOPPED AFTER THE NORMAL LENGTH CYCLE. DRIVER WAS ABLE…

Owner-reported narrative. 4,350 miles reported. Look up ODI 10691137 at NHTSA ↗

Owner report 10693776 · 2015-03-12 (March 12, 2015)

TL* THE CONTACT OWNS A 2015 VOLKSWAGEN JETTA. WHILE COMING TO A COMPLETE STOP AT 5 MPH, THE VEHICLE STARTED TO JERKED AND THEN STALLED. THE CONTACT MENTIONED THAT AFTER THE FAILURE, THE CHECK ENGINE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE RESUMED NORMAL OPERATION AFTER IT WAS RESTARTED. THE VEHICLE WAS IMMEDIATELY TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 617.

Owner-reported narrative. 617 miles reported. Look up ODI 10693776 at NHTSA ↗

Owner report 10703283 · 2015-04-02 (April 2, 2015)

THE PANIC BUTTON ON THE KEY FOB HAS NO DELAY. IF YOU PUSH IT ONE TIME, WITH VERY LITTLE PRESSURE, THE ALARM GOES OFF. I WAS STOPPED AT A STOP LIGHT AND I STALLED THE ENGINE WITH THE MANUAL TRANSMISSION. I WENT TO TURN THE KEY OFF AND BACK ON AGAIN TO START THE ENGINE AND SINCE THE PANIC BUTTON IS ON THE SIDE OF THE KEY (FACING STRAIGHT UP, OR DOWN WHEN IN THE IGNITION). THE ALARM STARTED GOING OFF AND THE ENGINE WOULDN'T START. I WAS HOLDING BACK TRAFFIC, SCRAMBLING TO FIGURE OUT WHAT HAD HAPPENED AS THE ACTION WAS COMPLETELY UNINTENTIONAL. THI…

Owner-reported narrative. 520 miles reported. Look up ODI 10703283 at NHTSA ↗

Owner report 10714966 · 2015-05-06 (May 6, 2015)

TL* THE CONTACT OWNS A 2015 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 45 TO 50 MPH, THE SUN ROOF GLASS EXPLODED. THE SUN ROOF INSIDE COVER WAS CLOSED; THEREFORE, ONLY A SMALL AMOUNT OF THE FRACTURED GLASS PENETRATED THE VEHICLE. THE CONTACT DID NOT SUFFER ANY INJURIES. THE VEHICLE WAS TOWED TO THE DEALER FOR FURTHER INSPECTION. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 21,000.

Owner-reported narrative. 21,000 miles reported. Look up ODI 10714966 at NHTSA ↗

Owner report 10721541 · 2015-05-26 (May 26, 2015)

WHEN DRIVING MY BRAND NEW 2015 JETTA TDI SEL AT NIGHT FOR THE FIRST TIME, 5 DAYS AGO, I WAS UNABLE TO SEE THE ROAD ALMOST AT ALL (EVEN AT BARE MINIMUM) WHEN I ENGAGED MY HIGH BEAMS. UPON CLOSER INSPECTION AND MULTIPLE TRIES I DISCOVERED MY LOW BEAMS WOULD TURN OFF EVERY TIME I ENGAGED MY HIGH BEAMS WHILE DRIVING AT NIGHT. I ALMOST HIT WILDLIFE ON THE ROAD AND SWERVED TO MISS IT. NO CRASH OR INJURY OCCURRED THIS TIME AND WAS LUCKY. AT THIS TIME I AM UNABLE TO USE THIS CAR UNLESS IT IS AT FULL DAYLIGHT. THIS IS AN EXTREME HAZARD THAT NEEDS…

Owner-reported narrative. 600 miles reported. Look up ODI 10721541 at NHTSA ↗

Owner report 10735439 · 2015-07-21 (July 21, 2015)

I PURCHASED THIS VEHICLE LESS THAN ONE MONTH AGO AND AM CONCERNED ABOUT THE LISTED RECALLS. MY VEHICLE FALLS WITHIN THE SPECIFICATIONS AS LISTED ON THE RECALLS, HOWEVER, MY VEHICLE RETURNS A SEARCH OF NO OPEN RECALLS. MY BIGGEST CONCERN IS THE FUEL SYSTEM RECALL. ON FOUR SEPARATE OCCASIONS, SINCE I HAVE OWNED THE VEHICLE, I HAVE SMELLED GASOLINE BOTH WHILE AT AN IDLE AND JUST AFTER TURNING OFF THE IGNITION. YOUR ASSISTANCE WITH THIS MATTER IS APPRECIATED.

Owner-reported narrative. 25 miles reported. Look up ODI 10735439 at NHTSA ↗

Owner report 10745187 · 2015-07-31 (July 31, 2015)

VW DEALER AND MECHANIC ADMITS TO DRIVING MY CAR AND VERIFYING IN PERSON WHILE DRIVING THAT MY CAR TIRES ARE SHAKING DUE TO THE SUSPENSION OF THE CAR AND I SHOULD PUT LUGGAGE IN THE TRUNK TO HELP SMOOTH THE RIDE OR GO WITH A LARGER WHEEL SIZE.. I FEEL VERY UNSAFE WITH FAMILY IN MY CAR. ELECTRICAL ISSUE IS A FUSE KEEPS BURNING OUT DUE TO AN IMPROPER GROUND FROM BOTH POWER PLUGS FRONT AND BACK SEAT. WHILE DRIVING THE PASSENGER DOOR OPENED BY ITSELF WHILE BOTH HANDS WERE ON THE STEERING WHEEL.

Owner-reported narrative. 900 miles reported. Look up ODI 10745187 at NHTSA ↗

Recall history

7 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

14V670000 · Seats

Reported: 2014-10-24 (October 24, 2014)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015 Volkswagen Jetta and Passat vehicles manufactured September 23, 2014, to October 9, 2014, and equipped with manual front seatback recliners. In the affected vehicles, the seatback recliner retaining bracket may not engage correctly, resulting in unexpected movement of the seatback.

Consequence: Unexpected movement of the driver's seatback may distract the driver, increasing the risk of a crash.

Remedy: Volkswagen will notify owners, and dealers will inspect the assembly of the seatback recliner retaining bracket, correcting it as necessary, free of charge. The recall began in October 2014. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 72F1.

NHTSA campaign record ↗
14V790000 · Exterior Lighting:Headlights

Reported: 2014-12-15 (December 15, 2014)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015 Jetta vehicles manufactured July 11, 2014, to November 13, 2014. Due to incorrect software within the headlight control module, the low beam headlights may turn off when high beam lights are turned on. As a result, the light output from the headlights may be insufficient. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108. "Lamps, Reflective Devices, and Associated Equipment."

Consequence: Insufficient headlight output may increase the risk of a crash.

Remedy: Volkswagen will notify owners, and dealers will update the headlight control module software, free of charge. The recall is expected to begin in January 2015. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 57F6.

NHTSA campaign record ↗
15V028000 · Fuel System, Gasoline:Fuel Injection System:Fuel Rail

Reported: 2015-01-23 (January 23, 2015)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2014-2015 Jetta vehicles manufactured March 28, 2014, to November 24, 2014, 2014-2015 Passat vehicles manufactured April 7, 2014, to November 18, 2014, 2015 Golf and GTI vehicles manufactured July 1, 2014, to November 20, 2014, and 2014-2015 Beetle and Beetle Convertible vehicles manufactured March 31, 2014, to November 27, 2014. A sealing cap at the fuel rail may fail, allowing fuel to leak into the engine compartment.

Consequence: A fuel leak, in the presence of an ignition source, can result in a vehicle fire.

Remedy: Volkswagen will notify owners, and dealers will replace the fuel rails with new parts, free of charge. The recall began February 6, 2015. Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 24BL. Note: This recall expands and supersedes recall 14V-809 (Volkswagen recall number 24Bi) and only affects vehicles not previously repaired under that campaign.

NHTSA campaign record ↗
15V627000 · Air Bags:Frontal:Sensor/Control Module-Inactive

Reported: 2015-10-07 (October 7, 2015)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015 Jetta vehicles manufactured September 8, 2014, to November 28, 2014, Golf vehicles manufactured April 2, 2014, to December 3, 2014, and E-Golf vehicles manufactured July 26, 2014, to October 18, 2014. The affected vehicles are equipped a Passenger Occupant Detection System (PODS) that may have been manufactured improperly. As a result, the front passenger seat occupant may be improperly classified or may not be detected.

Consequence: In the event of a crash, if the front passenger seat occupant is incorrectly classified or non-detected, the passenger frontal air bag may deploy improperly or not at all, increasing the risk of occupant injury.

Remedy: Volkswagen will notify owners, and dealers will replace the PODS control module, free of charge. The recall began on November 20, 2015. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswgen's number for this recall is 69L6.

NHTSA campaign record ↗
15V705000 · Service Brakes, Hydraulic:Power Assist:Vacuum | Engine And Engine Cooling:Engine

Reported: 2015-10-26 (October 26, 2015)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015-2016 Jetta, Beetle, Beetle Convertible, Passat, Golf and Golf SportWagen vehicles. In the affected vehicles, the camshaft lobe that drives the brake vacuum pump may shear off, resulting in a loss of brake assist.

Consequence: If the camshaft lobe shears off there would be a loss of brake assist, lengthening the distance needed to stop the vehicle and increasing the risk of a crash.

Remedy: Volkswagen dealer will update the engine control module (ECM) software. The recall began March 2016. Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 23R1.

NHTSA campaign record ↗
19V615000 · Electrical System:Ignition:Anti-Theft:Control Module | Steering:Column Locking:Anti-Theft Device

Reported: 2019-08-22 (August 22, 2019)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2019 GTI, 2015-2016 and 2018-2019 Golf, 2012-2019 Beetle and Beetle Convertible, 2017-2019 Golf SportWagen and 2011-2018 Jetta vehicles equipped with an automatic transmission, manual handbrake and keyless entry. A build-up of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition when the transmission shift lever is not in "Park."

Consequence: Removing the key while the shift lever is in a position other than "Park" increases the risk of an unintended vehicle rollaway that may result in personal injury or a crash.

Remedy: Volkswagen will notify owners, and dealers will install an additional switch and circuit board, free of charge. The recall began November 19, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 37M2.

NHTSA campaign record ↗
19V679000 · Unknown Or Other

Reported: 2019-09-25 (September 25, 2019)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Volkswagen Passat, 2018 Tiguan LWB, 2007-2009 Jetta Sedan, 2011-2013, 2015 and 2019 Jetta, 2013 Jetta Hybrid, 2008-2009 Jetta Sportwagen, 2015 Golf Sportwagen, 2013 Golf, 2008-2010 and 2012-2013 Beetle and Beetle Convertible, 2008-2010 Beetle, and Beetle Convertible vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.

Consequence: If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.

Remedy: Volkswagen will notify owners and repurchase the affected vehicles. The recall began November 6, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01D7. Note: This recall is an expansion of NHTSA recall number 18V-329.

NHTSA campaign record ↗