2014 Volkswagen JETTA SPORTWAGEN problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
34 owner complaints analyzed
1 distinct recall campaigns
77,312 mi median reported failure mileage
Scope: 2014 model year. Data snapshot: . 20 complaints include usable failure mileage.
Most common problems
Suspension is the most frequently named component, appearing in 10 of 34 complaints (29.4%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Engine operation | 8 | 23.5% |
| Fuel system concerns | 5 | 14.7% |
| Steering behavior | 3 | 8.8% |
| Transmission and shifting | 2 | 5.9% |
| Electrical and battery issues | 2 | 5.9% |
| Braking behavior | 1 | 2.9% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Suspension | 10 |
| Engine | 5 |
| Fuel/Propulsion System | 5 |
| Air Bags | 4 |
| Electrical System | 4 |
| Unknown Or Other | 4 |
| Power Train | 3 |
| Fuel System, Diesel | 2 |
Suspension: 10; Engine: 5; Fuel/Propulsion System: 5; Air Bags: 4; Electrical System: 4; Unknown Or Other: 4; Power Train: 3; Fuel System, Diesel: 2
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 2 |
| 25,000 to 49,999 | 4 |
| 50,000 to 74,999 | 3 |
| 75,000 to 99,999 | 6 |
| 100,000 to 149,999 | 5 |
| 150,000 and above | 0 |
Under 25,000: 2; 25,000 to 49,999: 4; 50,000 to 74,999: 3; 75,000 to 99,999: 6; 100,000 to 149,999: 5; 150,000 and above: 0
75,000 to 99,999 miles has the most reports with usable mileage (6). 14 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2016 | 3 |
| 2018 | 2 |
| 2019 | 3 |
| 2020 | 6 |
| 2021 | 6 |
| 2022 | 6 |
| 2023 | 5 |
| 2024 | 2 |
| 2026 | 1 |
2016: 3; 2018: 2; 2019: 3; 2020: 6; 2021: 6; 2022: 6; 2023: 5; 2024: 2; 2026: 1
Pattern summary
Suspension leads the component reports. Engine operation appears in 8 complaint narratives. Fuel system concerns appears in 5 complaint narratives. Steering behavior appears in 3 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10839436 · 2016-03-02 (March 2, 2016)
VOLKSWAGEN TDI HIGH PRESSURE FUEL PUMP FAILED, CAUSING CAR TO SUDDENLY STALL IN LEFT LANE OF LOCAL HIGHWAY RT-198 IN BURTONSVILLE, MD. I WAS IN MOTION IN TRAFFIC STALLED AS I WAS COMING THROUGH INTERSECTION AT RT-198 AND RT-29.
Owner-reported narrative. 30,628 miles reported. Look up ODI 10839436 at NHTSA ↗
Owner report 10935348 · 2016-12-14 (December 14, 2016)
I FILLED THE FUEL TANK, WHICH WAS NOT QUITE EMPTY, WITH DIESEL ON 11/21. ON 11/25, AFTER DRIVING A COUPLE HUNDRED MILES AND MULTIPLE TRIPS, IT WOULD NOT START FOR MANY TRIES ONCE IT WAS SHUT OFF, EVEN WITH ENGINE HOT. FAR FROM HOME, I WAS AFRAID TO SHUT IT OFF. THE TEMPERATURE WAS NEAR FREEZING, TANK A LITTLE MORE THAN HALF. I GOT IT STARTED THREE MORE TIMES AFTER THIS AND DROVE ANOTHER 150 MI. WITHOUT ISSUES, AND IT HAS NOT STALLED. THE CAR HAS NEVER BEEN MISFUELED. ON 11/28, STARTED IT WITH 3 10-15 SECOND TRIES AND TOOK IT TO THE DEALER. …
Owner-reported narrative. 46,000 miles reported. Look up ODI 10935348 at NHTSA ↗
Owner report 11388609 · 2021-01-17 (January 17, 2021)
74K MILES . CAR WAS PARKED FOR SEVERAL HOURS, THEN STARTED THE CAR & AIR BAG LIGHT , TRACTION AND STABILITY WARNING LIGHTS WERE ON. NOTICED ALL STEERING WHEEL CONTROLS DID NOT WORK. HORN AND MEDIA CONTROLS. AFTER DRIVING THE CAR A CLICKING NOISE STARTED COMING FROM THE STEERING WHEEL WHEN TURNING. *CALLED VOLKSWAGEN USA AND THEY SAID IT IS NOT A RECALL ON MY CAR LOOKED UP THAT IT IS COMMON PROBLEM FOR MY CAR AND THE WAS A RECALL FOR THE SAME CAR AN SIMILAR MODELS.
Owner-reported narrative. 77,123 miles reported. Look up ODI 11388609 at NHTSA ↗
Owner report 11515295 · 2023-04-03 (April 3, 2023)
Took normal turn down road, heard clicking noise. Airbag light on dash came on immediately along with loss of function of steering wheel buttons. No warning lamps prior to failure. No issues prior to failure. Vehicle has been inspected by Volkswagen dealer and claimed clock spring needed replacement.
Owner-reported narrative. Look up ODI 11515295 at NHTSA ↗
Owner report 11490590 · 2022-10-24 (October 24, 2022)
We were stopped at a light and the car would not go when it turned green. The engine would rev with pedal application as though the car was in neutral but no gear change (D, R, return to P and try D again) would induce the car to move. There was no check engine but a tiny flashing wrench in the corner of the display. In desperation we turned the ignition completely off, removed the key and restarted the car, and the error and flashing wrench disappeared and the car started and behaved normally. Unfortunately, the complete disconnect/stuck in …
Owner-reported narrative. Look up ODI 11490590 at NHTSA ↗
Owner report 11498980 · 2022-12-27 (December 27, 2022)
November 2022 while Driving on Highway at 70mph Transmission shutters and vehicle begins to decrease speed. Pulled over to the side of the road and the Check engine lights came on. Vehicle shut off and re-started and vehicle drove, but would not shift out of 3rd gear. Drove 20 miles home at 40MPH with Hazard lights on, checked engine code and error was P0722 Output speed sensor. I brought to VW dealership and was told the DSG transmission failed at 67,000. Despite having VW Drive Easy protection, TRansmission cost ~4000 to replace with a u…
Owner-reported narrative. Look up ODI 11498980 at NHTSA ↗
Owner report 10893306 · 2016-08-04 (August 4, 2016)
WHEN I STARTED THE CAR THE HVAC BLOWER MOTOR WOULD NOT WORK. THE DEALER FOUND THAT THE MOTOR HAD SHORTED OUT AND INSTEAD OF BLOWING THE FUSE AND DEACTIVATING THE BLOWER MOTOR AND MOTOR CIRCUIT, THE BLOWER FUSE MELTED, THE FUSE BOX MELTED, AND THE CONNECTOR WAS ALSO MELTED. THIS CAR IS PRIMARILY USED FOR SHORT TRIPS AND WAS TAKEN TO THE DEALER SHORTLY AFTER THE MOTOR STOPPED WORKING, IF I HAD BEEN ON A LONG TRIP OR IGNORED THE PROBLEM I BELIEVE THIS SHORT CIRCUIT WOULD HAVE RESULTED IN A FIRE UNDER MY DASHBOARD. WHY DIDN'T THE FUSE BLOW AND WHAT…
Owner-reported narrative. 15,567 miles reported. Look up ODI 10893306 at NHTSA ↗
Owner report 11315543 · 2020-03-02 (March 2, 2020)
THE VEHICLE HAS A HARD TIME ON STARTUP WHEN STATIONARY (WHEN THE TEMPERATURE FLUCTUATES FROM FREEZING TO THAWING), SOMETIMES TAKING THREE TO FOUR TIMES FOR IT TO CRANK OVER. ONCE IT CRANKS OVER IT WILL VIBRATE AND SHAKE LIKE IT IS GOING TO STALL. IT WILL ALSO SHAKE AND ACT LIKE IT'S GOING TO STALL AFTER IN MOTION FOR THE FIRST MINUTE. TOOK TO THE DEALERSHIP, SAID IT WAS AN OLD BATTERY. REPLACED BATTERY, THE ISSUE IS INTERMITTENT (AGAIN WHEN THE TEMPERATURE FLUCTUATES). READ ONLINE THAT IT COULD BE A TDI INTERCOOLER DESIGN FLAW. THE DEALERSHIP W…
Owner-reported narrative. 30,008 miles reported. Look up ODI 11315543 at NHTSA ↗
Owner report 11282105 · 2019-11-24 (November 24, 2019)
WHEN WE MOVE THE SHIFTER TO D AND YOU ARE DRIVING THE D FLASHES, SOMETIMES IT STOPS WHEN THE BRAKES ARE APPLIED AND SOMETIMES IT FLASHES
Owner-reported narrative. 9,200 miles reported. Look up ODI 11282105 at NHTSA ↗