2014 Volkswagen JETTA SPORTWAGEN: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
34 owner complaints analyzed
1 distinct recall campaigns
77,312 mi median reported failure mileage
Scope: 2014 model year. Data snapshot: . 20 complaints include usable failure mileage.
Most common problems
Suspension is the most frequently named component, appearing in 10 of 34 complaints (29.4%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Engine operation | 8 | 23.5% |
| Fuel system concerns | 5 | 14.7% |
| Steering behavior | 3 | 8.8% |
| Transmission and shifting | 2 | 5.9% |
| Electrical and battery issues | 2 | 5.9% |
| Braking behavior | 1 | 2.9% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Suspension | 10 |
| Engine | 5 |
| Fuel/Propulsion System | 5 |
| Air Bags | 4 |
| Electrical System | 4 |
| Unknown Or Other | 4 |
| Power Train | 3 |
| Fuel System, Diesel | 2 |
Suspension: 10; Engine: 5; Fuel/Propulsion System: 5; Air Bags: 4; Electrical System: 4; Unknown Or Other: 4; Power Train: 3; Fuel System, Diesel: 2
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 2 |
| 25,000 to 49,999 | 4 |
| 50,000 to 74,999 | 3 |
| 75,000 to 99,999 | 6 |
| 100,000 to 149,999 | 5 |
| 150,000 and above | 0 |
Under 25,000: 2; 25,000 to 49,999: 4; 50,000 to 74,999: 3; 75,000 to 99,999: 6; 100,000 to 149,999: 5; 150,000 and above: 0
75,000 to 99,999 miles has the most reports with usable mileage (6). 14 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2016 | 3 |
| 2018 | 2 |
| 2019 | 3 |
| 2020 | 6 |
| 2021 | 6 |
| 2022 | 6 |
| 2023 | 5 |
| 2024 | 2 |
| 2026 | 1 |
2016: 3; 2018: 2; 2019: 3; 2020: 6; 2021: 6; 2022: 6; 2023: 5; 2024: 2; 2026: 1
Pattern summary
Suspension leads the component reports. Engine operation appears in 8 complaint narratives. Fuel system concerns appears in 5 complaint narratives. Steering behavior appears in 3 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10839436 · 2016-03-02 (March 2, 2016)
VOLKSWAGEN TDI HIGH PRESSURE FUEL PUMP FAILED, CAUSING CAR TO SUDDENLY STALL IN LEFT LANE OF LOCAL HIGHWAY RT-198 IN BURTONSVILLE, MD. I WAS IN MOTION IN TRAFFIC STALLED AS I WAS COMING THROUGH INTERSECTION AT RT-198 AND RT-29.
Owner-reported narrative. 30,628 miles reported. Look up ODI 10839436 at NHTSA ↗
Owner report 10893306 · 2016-08-04 (August 4, 2016)
WHEN I STARTED THE CAR THE HVAC BLOWER MOTOR WOULD NOT WORK. THE DEALER FOUND THAT THE MOTOR HAD SHORTED OUT AND INSTEAD OF BLOWING THE FUSE AND DEACTIVATING THE BLOWER MOTOR AND MOTOR CIRCUIT, THE BLOWER FUSE MELTED, THE FUSE BOX MELTED, AND THE CONNECTOR WAS ALSO MELTED. THIS CAR IS PRIMARILY USED FOR SHORT TRIPS AND WAS TAKEN TO THE DEALER SHORTLY AFTER THE MOTOR STOPPED WORKING, IF I HAD BEEN ON A LONG TRIP OR IGNORED THE PROBLEM I BELIEVE THIS SHORT CIRCUIT WOULD HAVE RESULTED IN A FIRE UNDER MY DASHBOARD. WHY DIDN'T THE FUSE BLOW AND WHAT…
Owner-reported narrative. 15,567 miles reported. Look up ODI 10893306 at NHTSA ↗
Owner report 10935348 · 2016-12-14 (December 14, 2016)
I FILLED THE FUEL TANK, WHICH WAS NOT QUITE EMPTY, WITH DIESEL ON 11/21. ON 11/25, AFTER DRIVING A COUPLE HUNDRED MILES AND MULTIPLE TRIPS, IT WOULD NOT START FOR MANY TRIES ONCE IT WAS SHUT OFF, EVEN WITH ENGINE HOT. FAR FROM HOME, I WAS AFRAID TO SHUT IT OFF. THE TEMPERATURE WAS NEAR FREEZING, TANK A LITTLE MORE THAN HALF. I GOT IT STARTED THREE MORE TIMES AFTER THIS AND DROVE ANOTHER 150 MI. WITHOUT ISSUES, AND IT HAS NOT STALLED. THE CAR HAS NEVER BEEN MISFUELED. ON 11/28, STARTED IT WITH 3 10-15 SECOND TRIES AND TOOK IT TO THE DEALER. …
Owner-reported narrative. 46,000 miles reported. Look up ODI 10935348 at NHTSA ↗
Owner report 11112887 · 2018-07-22 (July 22, 2018)
EPC WARNING LIGHT APPEARS AND SLOWS CAR DOWN FROM 65 TO 15 MILES PER HOUR ON FREEWAY WITHIN 15 SECONDS, EXTREMELY DANGEROUS SITUATION AND EVEN HAD SOMEONE SHATTER MY WINDOW WITH A SCREWDRIVER FOR ALMOST CAUSING ACCIDENT
Owner-reported narrative. 67,000 miles reported. Look up ODI 11112887 at NHTSA ↗
Owner report 11129989 · 2018-09-17 (September 17, 2018)
CAR IS STUTTERING AND HAS STALLED 3 TIMES IN THE LAST MONTH, TWO OF WHICH I WAS DRIVING, THE OTHER, WHILE STOPPED AT A LIGHT. BROUGHT IT TO GET A DIAGNOSTIC AFTER THE FIRST TIME IT STALLED, WHICH WAS ON THE HIGHWAY, THE ALTERNATOR WAS SHOWING LOW VOLTAGE. BROUGHT IT TO THE SHOP, SHOWED NOTHING, ALTERNATOR WAS FINE. IT STALLED AGAIN WHILE DRIVING IN TOWN THE SECOND TIME. THE EPC FLASHED 3 TIMES AND THE CHECK ENGINE LIGHT CAME ON A FEW DAYS AGO. DID A DIAGNOSTIC, THE CAM SHAFT SENSORY CODE CAME UP. BROUGHT IT TO THE SHOP, A COMPLETELY DIFFERENT C…
Owner-reported narrative. 92,000 miles reported. Look up ODI 11129989 at NHTSA ↗
Owner report 11205439 · 2019-05-03 (May 3, 2019)
BROKEN REAR PASSENGER COIL SPRING. UNKNOWN CAUSE OR TIME OF FAILURE.
Owner-reported narrative. 77,500 miles reported. Look up ODI 11205439 at NHTSA ↗
Owner report 11282105 · 2019-11-24 (November 24, 2019)
WHEN WE MOVE THE SHIFTER TO D AND YOU ARE DRIVING THE D FLASHES, SOMETIMES IT STOPS WHEN THE BRAKES ARE APPLIED AND SOMETIMES IT FLASHES
Owner-reported narrative. 9,200 miles reported. Look up ODI 11282105 at NHTSA ↗
Owner report 11291352 · 2019-12-26 (December 26, 2019)
CAR PARKED AT CHURCH. COULD NOT INSERT KEY INTO IGNITION SWITCH. NO PREVIOUS INDICATION OF PROBLEM. REVIEW OF PROBLEM ON INTERNET AND DISCUSSION WITH DEALERSHIP SERVICE AGENT REVEALED THAT THIS HAS BEEN A LONG TERM PROBLEM OVER MANY YEARS WHERE A LITTLE PLASTIC PIECE INSIDE THE SWITCH GETS OUT OF PLACE AND BLOCKS KEY ENTRY. I CONSIDER THIS AS A SAFETY ISSUE IN AN EMERGENCY. THE COST TO REPLACE THE SWITCH QUOTED AT ABOUT $450 BUT APPARENTLY THE SAME TYPE OF SWITCH WHICH HAS ONLY A 12,000 MILE WARRANTEE. CONTACT WITH A VW ADVOCATE YIELDED N…
Owner-reported narrative. 90,000 miles reported. Look up ODI 11291352 at NHTSA ↗
Recall history
1 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
16V078000 · Air Bags:Frontal:Driver Side:Inflator Module
Reported: 2016-02-10 (February 10, 2016)
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on April 12, 2016, and will send a second notification when parts are available. Volkswagen will notify owners again once parts are available. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298. Audi owners may contact Audi customer service at 1-800-253-2834.
NHTSA campaign record ↗