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U.S. public vehicle records

2009 Volkswagen JETTA SPORTWAGEN problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

15 owner complaints analyzed

1 distinct recall campaigns

107,028 mi median reported failure mileage

Scope: 2009 model year. Data snapshot: . 10 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Service Brakes is the most frequently named component, appearing in 9 of 15 complaints (60.0%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior1066.7%
Transmission and shifting16.7%
Steering behavior16.7%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Service Brakes
9
Electronic Stability Control (Esc)
5
Electrical System
4
Unknown Or Other
4
Fuel/Propulsion System
1
Power Train
1
Seat Belts
1
Steering
1
Component breakdown data
CategoryCount
Service Brakes9
Electronic Stability Control (Esc)5
Electrical System4
Unknown Or Other4
Fuel/Propulsion System1
Power Train1
Seat Belts1
Steering1

Service Brakes: 9; Electronic Stability Control (Esc): 5; Electrical System: 4; Unknown Or Other: 4; Fuel/Propulsion System: 1; Power Train: 1; Seat Belts: 1; Steering: 1

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
0
25,000 to 49,999
1
50,000 to 74,999
1
75,000 to 99,999
1
100,000 to 149,999
6
150,000 and above
1
Reported problems by failure mileage data
CategoryCount
Under 25,0000
25,000 to 49,9991
50,000 to 74,9991
75,000 to 99,9991
100,000 to 149,9996
150,000 and above1

Under 25,000: 0; 25,000 to 49,999: 1; 50,000 to 74,999: 1; 75,000 to 99,999: 1; 100,000 to 149,999: 6; 150,000 and above: 1

100,000 to 149,999 miles has the most reports with usable mileage (6). 5 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2017
6
2018
2
2019
3
2020
1
2022
1
2023
1
2024
1
Complaints over time data
CategoryCount
20176
20182
20193
20201
20221
20231
20241

2017: 6; 2018: 2; 2019: 3; 2020: 1; 2022: 1; 2023: 1; 2024: 1

Pattern summary

Service Brakes leads the component reports. Braking behavior appears in 10 complaint narratives. Transmission and shifting appears in 1 complaint narratives. Steering behavior appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10944390 · 2017-01-11 (January 11, 2017)

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA SPORTWAGEN. THE CONTACT STATED THAT THE SPEEDOMETER FAILED WITHOUT WARNING. IN ADDITION, THE ABS INDICATOR ILLUMINATED AND THE FUEL MILEAGE SENSOR FAILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ABS MODULE FAILED, AND THE ABS CORD WAS BURNED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V913000 (ELECTRONIC STABILITY CONTROL). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. TH…

Owner-reported narrative. 71,000 miles reported. Look up ODI 10944390 at NHTSA ↗

Owner report 10959204 · 2017-03-07 (March 7, 2017)

RE: NHTSA CAMPAIGN NUMBER: 16V913000 I AM FILING THIS COMPLAINT IN THE HOPE THE NHTSA CAN VERIFY THAT WHAT VW HAS INDICATED IS TRUTHFUL AND HOW A CONSUMER CAN DETERMINE WHEN THE RECALL - NHTSA CAMPAIGN NUMBER: 16V913000 - IS APPLICABLE VS. NOT APPLICABLE INDEPENDENT OF VW. I CONTACTED VW REGARDING NHTSA CAMPAIGN NUMBER: 16V913000 ABS / ELECTRONIC STABILITY CONTROL AND DEALER PERFORMED SOFTWARE UPDATE AND TEST DROVE VEHICLE. DEALER AND VW CUSTOMER SERVICE BOTH STATE THE RECALL REPLACEMENT MODULE IS NOT APPLICABLE. THEIR REASON IS REGARDL…

Owner-reported narrative. 107,500 miles reported. Look up ODI 10959204 at NHTSA ↗

Owner report 11566975 · 2024-01-22 (January 22, 2024)

While driving the vehicle, suddenly and without warning it downshifted, went into limp mode and became stuck in second gear. Fortunately, I was driving on a secondary road with little traffic. Had I been on a major road or highway, its likely I would have been rear ended resulting in injury/death. I have taken vehicle to dealership where it has been confirmed it is the DSG transmission caused by a faulty Mechatronics unit. I am being told the entire transmission needs to be replaced. Had VW recalled and fixed the problem earlier, I would no…

Owner-reported narrative. Look up ODI 11566975 at NHTSA ↗

Owner report 11554680 · 2023-11-11 (November 11, 2023)

Random unwanted braking action during driving and dangerous steering force to the right side.I had to use both hands and force to keep car on the road on the interstate. No fault codes found VW Dealership could not find any Problem.They replaced the ABS Modem to a cost of $2669 but the problem remains.The brakes lock up when just backing up on my driveway too.I have read on the VW forums that a lot of people are having the same problems on 2009, 2012,2013 Jetta.I am afraid to take the car on the road and especially on the interstate again!

Owner-reported narrative. Look up ODI 11554680 at NHTSA ↗