2009 Volkswagen JETTA SPORTWAGEN: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
15 owner complaints analyzed
1 distinct recall campaigns
107,028 mi median reported failure mileage
Scope: 2009 model year. Data snapshot: . 10 complaints include usable failure mileage.
Most common problems
Service Brakes is the most frequently named component, appearing in 9 of 15 complaints (60.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 10 | 66.7% |
| Transmission and shifting | 1 | 6.7% |
| Steering behavior | 1 | 6.7% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Service Brakes | 9 |
| Electronic Stability Control (Esc) | 5 |
| Electrical System | 4 |
| Unknown Or Other | 4 |
| Fuel/Propulsion System | 1 |
| Power Train | 1 |
| Seat Belts | 1 |
| Steering | 1 |
Service Brakes: 9; Electronic Stability Control (Esc): 5; Electrical System: 4; Unknown Or Other: 4; Fuel/Propulsion System: 1; Power Train: 1; Seat Belts: 1; Steering: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 1 |
| 50,000 to 74,999 | 1 |
| 75,000 to 99,999 | 1 |
| 100,000 to 149,999 | 6 |
| 150,000 and above | 1 |
Under 25,000: 0; 25,000 to 49,999: 1; 50,000 to 74,999: 1; 75,000 to 99,999: 1; 100,000 to 149,999: 6; 150,000 and above: 1
100,000 to 149,999 miles has the most reports with usable mileage (6). 5 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2017 | 6 |
| 2018 | 2 |
| 2019 | 3 |
| 2020 | 1 |
| 2022 | 1 |
| 2023 | 1 |
| 2024 | 1 |
2017: 6; 2018: 2; 2019: 3; 2020: 1; 2022: 1; 2023: 1; 2024: 1
Pattern summary
Service Brakes leads the component reports. Braking behavior appears in 10 complaint narratives. Transmission and shifting appears in 1 complaint narratives. Steering behavior appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10944390 · 2017-01-11 (January 11, 2017)
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA SPORTWAGEN. THE CONTACT STATED THAT THE SPEEDOMETER FAILED WITHOUT WARNING. IN ADDITION, THE ABS INDICATOR ILLUMINATED AND THE FUEL MILEAGE SENSOR FAILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ABS MODULE FAILED, AND THE ABS CORD WAS BURNED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V913000 (ELECTRONIC STABILITY CONTROL). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. TH…
Owner-reported narrative. 71,000 miles reported. Look up ODI 10944390 at NHTSA ↗
Owner report 10959204 · 2017-03-07 (March 7, 2017)
RE: NHTSA CAMPAIGN NUMBER: 16V913000 I AM FILING THIS COMPLAINT IN THE HOPE THE NHTSA CAN VERIFY THAT WHAT VW HAS INDICATED IS TRUTHFUL AND HOW A CONSUMER CAN DETERMINE WHEN THE RECALL - NHTSA CAMPAIGN NUMBER: 16V913000 - IS APPLICABLE VS. NOT APPLICABLE INDEPENDENT OF VW. I CONTACTED VW REGARDING NHTSA CAMPAIGN NUMBER: 16V913000 ABS / ELECTRONIC STABILITY CONTROL AND DEALER PERFORMED SOFTWARE UPDATE AND TEST DROVE VEHICLE. DEALER AND VW CUSTOMER SERVICE BOTH STATE THE RECALL REPLACEMENT MODULE IS NOT APPLICABLE. THEIR REASON IS REGARDL…
Owner-reported narrative. 107,500 miles reported. Look up ODI 10959204 at NHTSA ↗
Owner report 10960407 · 2017-03-13 (March 13, 2017)
TOOK VEHICLE FOR ABS SYSTEM MODULE RECALL SERVICE. DEALER SAID ABS PUMP ALSO BROKEN, BUT WAS NOT COVERED REPAIR UNDER RECALL. WOULD COST ADDITIONAL $2320 TO FIX. AS A RESULT, VEHICLE ABS SYSTEM STILL NOT FUNCTIONAL. UNSAFE.
Owner-reported narrative. 106,556 miles reported. Look up ODI 10960407 at NHTSA ↗
Owner report 10966123 · 2017-03-15 (March 15, 2017)
MY BRAKES FREQUENTLY SQUEAK . SOMETHING WITH THE IGNITION ALSO SEEMS TO NOT BE WORKING RIGHT WHEN I TRY TURNING ON MY CAR, IT WON'T START THE FIRST TIME(S) OR STARTING IS DELAYED.
Owner-reported narrative. 37,000 miles reported. Look up ODI 10966123 at NHTSA ↗
Owner report 11006157 · 2017-07-18 (July 18, 2017)
VW REFUSING TO COMPLETE ABS MODULE RECALL BECAUSE ABS MODULE ALREADY HAS FAULT CODES STORED. THE POINT OF THE RECALL IS TO REPAIR OR REPLACE THE FAULTY ABS MODULES, BUT IN OUR CASE, SINCE THE MODULE ALREADY CONTAINS FAULT CODES, THE DEALERSHIP AND VW CORPORATE ARE REFUSING TO PERFORM THE SAFETY RECALL
Owner-reported narrative. 155,558 miles reported. Look up ODI 11006157 at NHTSA ↗
Owner report 11006158 · 2017-07-18 (July 18, 2017)
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA SPORTWAGEN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER UNION VOLKSWAGEN LOCATED AT 2155 US-22, UNION, NJ 07083; PHONE NUMBER: [phone removed] WAS CONTACTED AND INFORMED THE CONTACT THAT THE MODULE NEEDED TO BE REPLACED BEFORE THE RECALL COULD BE REPAIRED…
Owner-reported narrative. Look up ODI 11006158 at NHTSA ↗
Owner report 11100416 · 2018-06-07 (June 7, 2018)
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA SPORTWAGEN. THE CONTACT STATED THAT THE RETRACTORS FOR THE REAR DRIVER AND PASSENGER SEAT BELTS FAILED TO PROPERLY EXTEND TO ACCOMMODATE ADULT PASSENGERS. THE VEHICLE WAS TAKEN TO AUTOBARN VOLKSWAGEN OF MT. PROSPECT (333 WEST RAND ROAD, MT PROSPECT, ILLINOIS 60056, [phone removed]) WHERE THE SEATS BELTS WERE REPLACED; HOWEVER, THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 89,000.
Owner-reported narrative. 89,000 miles reported. Look up ODI 11100416 at NHTSA ↗
Owner report 11124427 · 2018-09-04 (September 4, 2018)
MY CAR IGNITION ARE CONTINUE FAILING ON ME. SOMETIMES IT WORKS AND SOME TIMES WAS NOT WORKING. THE KEYS GOT STUCK IN THE IGNITION. WE CAN'T TURN OFF THE ENGINE.SOME TIMES WE CAN'T TURN ON THE ENGINE. I'M AFRAID ITS A SAFETY HAZARD THAT IGNITION WILL FAIL DURING DRIVING.
Owner-reported narrative. 139,000 miles reported. Look up ODI 11124427 at NHTSA ↗
Recall history
1 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
16V913000 · Electronic Stability Control (Esc) | Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip
Reported: 2016-12-20 (December 20, 2016)
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2010 Volkswagen Jetta A5 Sedan, 2009 Volkswagen Jetta SportWagen, Eos, GTI, Rabbit and Audi A3 vehicles, and 2010 Volkswagen Golf A6 vehicles. The Antilock Brake System (ABS) control unit may fail during ABS or Electronic Stability Control (ESC) activation, possibly causing a loss of vehicle control.
Consequence: A loss of vehicle control can increase the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will update the ABS control module software to improve the module's self-testing abilities. Any module that fails the new diagnostic test will be replaced. These repairs will be made free of charge. The recall began February 2017. Owners may contact Volkswagen customer service at 1-800-893-5298.
NHTSA campaign record ↗