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U.S. public vehicle records

2011 Volkswagen EOS problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

18 owner complaints analyzed

2 distinct recall campaigns

50,500 mi median reported failure mileage

Scope: 2011 model year. Data snapshot: . 6 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Air Bags is the most frequently named component, appearing in 10 of 18 complaints (55.6%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior316.7%
Transmission and shifting211.1%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Air Bags
10
Power Train
2
Service Brakes
2
Unknown Or Other
2
Electrical System
1
Electrical System:Horn
1
Engine
1
Forward Collision Avoidance: Automatic Emergency Braking
1
Component breakdown data
CategoryCount
Air Bags10
Power Train2
Service Brakes2
Unknown Or Other2
Electrical System1
Electrical System:Horn1
Engine1
Forward Collision Avoidance: Automatic Emergency Braking1

Air Bags: 10; Power Train: 2; Service Brakes: 2; Unknown Or Other: 2; Electrical System: 1; Electrical System:Horn: 1; Engine: 1; Forward Collision Avoidance: Automatic Emergency Braking: 1

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
1
25,000 to 49,999
2
50,000 to 74,999
1
75,000 to 99,999
1
100,000 to 149,999
1
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,0001
25,000 to 49,9992
50,000 to 74,9991
75,000 to 99,9991
100,000 to 149,9991
150,000 and above0

Under 25,000: 1; 25,000 to 49,999: 2; 50,000 to 74,999: 1; 75,000 to 99,999: 1; 100,000 to 149,999: 1; 150,000 and above: 0

25,000 to 49,999 miles has the most reports with usable mileage (2). 12 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2011
1
2014
1
2015
1
2016
5
2017
5
2018
2
2019
1
2021
1
2023
1
Complaints over time data
CategoryCount
20111
20141
20151
20165
20175
20182
20191
20211
20231

2011: 1; 2014: 1; 2015: 1; 2016: 5; 2017: 5; 2018: 2; 2019: 1; 2021: 1; 2023: 1

Pattern summary

Air Bags leads the component reports. Braking behavior appears in 3 complaint narratives. Transmission and shifting appears in 2 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10404849 · 2011-05-31 (May 31, 2011)

VEHICLE HAS NO POWER FROM STOPPED POSITION WHEN ON A HILL. VEHICLE EVENTUALLY HAS POWER AFTER 5-6 SECONDS. BRAKES MUST BE APPLIED AND THEN CAR SURGES FORWARD. VEHICLES RESPONSE ON LEVEL GROUND VARIES FROM NON-RESPONSIVE TO IRREGULAR TO FULL POWER. DEALER PROVIDED 3 PAGE DOCUMENT ENTITLED "MOMENTARY DELAY WITH DSG GEARBOX" OUTLINING STEPS TO TAKE BUT WILL NOT TAKE ANY CORRECTIVE ACTION WITH THE VEHICLE.

Owner-reported narrative. 1,500 miles reported. Look up ODI 10404849 at NHTSA ↗

Owner report 11445178 · 2021-12-27 (December 27, 2021)

My ABS/ ESC light was on and the brake light was flashing randomly. After diagnostics it appears the ABS module is intermittently not receiving power. Because of this the ABS/ESC system randomly does not work as it should. This seems to be the same issue as the 16V-913 safety recall, but my car was manufactured on July 14, 2010 which was 33 days after the June 11, 2010 cut off date.

Owner-reported narrative. Look up ODI 11445178 at NHTSA ↗

Owner report 11194933 · 2019-04-09 (April 9, 2019)

I WAS DRIVING OUT OF TOWN AT APPROXIMATELY 50 MPH WHEN MY CAR SUDDENLY SLOWED TO APPROXIMATELY 20 MPH. I COULD NOT GET THE VEHICLE TO GO ABOVE 20 MPH. I PULLED IT OFF OF THE ROAD AND TURNED THE CAR OFF. I RESTARTED AND AGAIN IT WOULD NOT GET PAST 20 MPH. WHEN I SWITCHED THE CAR TO MANUAL MODE IT WOULD NOT GO PAST 2ND GEAR. AFTER A FEW HOURS OF SITTING THE CAR WORKED PROPERLY. I CONTACTED A DEALERSHIP IN THE AREA I WAS TRAVELING AND THEY SAID IT SOUNDED LIKE THE CAR WAS GOING INTO "LIMP MODE" AND THAT VW HAD HAD TONS OF COMPLAINTS ABOUT T…

Owner-reported narrative. 76,000 miles reported. Look up ODI 11194933 at NHTSA ↗