2010 Volkswagen EOS: complaints, problems and recalls

2010 VW EOS - WITH LESS THAN 5000 MILES, CAR WOULD LURCH WHEN STARTING AFTER COMING TO A STOP. THIS IS REPEATED CONTINUALLY. SERVICE PEOPLE ADVISED MECHATRONICS UNIT NEEDS TO BE REPLACED AND PART WOULD TAKE AT LEAST TWO WEEKS. FROM FORUMS, IT APPEARS THAT THIS IS A PROBLEM WITH MANY OWNERS OF VW AND SHOULD BE ACKNOWLEDGED BY THE COMPANY AND A FIX MADE TO ALL UNITS. *TR

Owner-reported narrative. 4,500 miles reported. Look up ODI 10386156 at NHTSA ↗

AS I WAS DRIVING ON THE INTERSTATE MY BATTERY LIGHT AND EPC LIGHT CAME ON AND STATED TO SERVICE ENGINE NOW. THE CAR STARTED TO BECOME JUMPY AND I IMMEDIATELY TOOK IT TO THE CLOSEST DEALER. AFTER RUNNING A DIAGNOSTIC, THEY STATED MY FUEL INJECTOR HAS A LEAK AND IS LEAKING INTO THE EXHAUST SYSTEM. I HAVE GOOGLED THIS ISSUE AND HAVE FOUND THAT THERE WAS A RECALL BUT ONLY FOR DIESEL ENGINES FOR VW WHICH MY CAR IS NOT. APPARENTLY THIS ISSUE CAN CAUSE THE CAR TO CATCH FIRE. *TR

Owner-reported narrative. Look up ODI 10442159 at NHTSA ↗

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN EOS. WHILE DRIVING AT APPROXIMATELY 50 MPH, THE CONTACT NOTICED A RUMBLING NOISE AND A SPEED WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSTIC TEST. THE TECHNICIAN STATED THAT A PIECE OF METAL UNDER THE HOOD BECAME LOOSE AND WAS CAUSING THE NOISE. THE FAILURE CONTINUED AFTER THE REMOVAL OF THE METAL. THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE TECHNICIANS REPLACED A PART IN THE TRANSMISSION, BUT THE CONTACT WAS NOT AWARE OF WHICH PART WAS REPLACED. TH…

Owner-reported narrative. 11,000 miles reported. Look up ODI 10455902 at NHTSA ↗

I HAVE BEEN EXPERIENCING A SUDDEN & COMPLETE LOSS OF POWER WHILE DRIVING BETWEEN 0-40 MPH ON NUMEROUS AND CONTINUING OCCASIONS (2010 VW EOS LUX). THE PROBLEM STARTED AT ABOUT 60,000 MILES, LASTS ABOUT 4-5 SECONDS AT A TIME, AND OCCURS RANDOMLY. PERHAPS THE MOST COMMON SPEED DURING THE OCCURRENCES IS ABOUT 25 MPH. BECAUSE THE VW DEALERSHIP CANNOT REPLICATE THE PROBLEM, THEY REFUSE TO TAKE ANY ACTION. I HAVE COMPLAINED ABOUT THIS DSG TRANSMISSION DURING MY ENTIRE OWNERSHIP (ORIGINAL OWNER). I HAVE ALWAYS BELIEVED IT WAS DEFECTIVE SINCE IT HA…

Owner-reported narrative. 60,000 miles reported. Look up ODI 10595556 at NHTSA ↗

I FIRST NOTICE THIS PROBLEM WHILE ON THE HIGHWAY AT A SPEED OF 65MPH. THE ENGINE WOULD STALL OUT FOR A COUPLE OF SECONDS AND THEN WORK JUST FINE. THE EPC AND SERVICE ENGINE LIGHT WOULD COME ON AND OFF DURING THESE STALL OUT PERIODS. THIS WOULD HAPPEN OFF AND ON FOR THE NEXT SEVERAL MONTHS. SOMETIMES WHEN I STARTED THE CAR THE LIGHTS WOULD COME ON AND SOMETIMES THEY WOULD NOT. FINALLY IN NOVEMBER 2013 THE LIGHTS STAYED ON ALL THE TIME. I TOOK IT TO BE SERVICED AND THEY SAID IT WAS THE EMISSION SENSOR. I HAD THE PART 06H127025N PUT ON TH…

Owner-reported narrative. 38,473 miles reported. Look up ODI 10630042 at NHTSA ↗

DRIVER'S SEAT AIRBAG IS DEFECTIVE. THIS WAS DISCOVERED WHEN THE VW DEALER REPAIRED THE STEERING WHEEL AIRBAG ON RECALL. I'VE RESEARCHED THE SEAT AIRBAG AND TAKEN TO AN INDEPENDENT MASTER AUTO MECHANIC WHO TOLD ME THE WIRING TO THE SEAT AIRBAG IS GETTING CAUGHT ON THE DRIVERS SEAT TRACK. DEFINITELY, AN ASSEMBLY DESIGN DEFECT THAT VW REFUSES TO ACKNOWLEDGE. THERE IS AN INTERNET FULL OF IDENTICAL DRIVER'S SEAT AIRBAG ISSUES.

Owner-reported narrative. 70,000 miles reported. Look up ODI 10783224 at NHTSA ↗

FOR AT LEAST THE LAST YEAR THE CAR HAS BEEN "JERKING" AND/OR "NOT TAKING OFF" WHEN I STEP ON THE ACCELERATOR (WHEN ACCELERATING FROM A STAND STILL OR IF PRESSING ON THE PEDAL WHEN IN MOTION). I HAVE TOLD THE AUTO DEALER MORE THAN ONCE AND WAS TOLD THEY CHECKED IT AND IT WAS FINE. SO, THE LAST TIME I TOOK IT IN (THE CAR ONLY HAS 39,000 MILES ON IT) I INSISTED THAT SOMEONE FROM THE DEALERSHIP TAKE A RIDE WITH ME AS THE PROBLEM STILL EXISTED. THE TECH ADVISOR DID AND ADMITTED THERE IS DEFINITELY A PROBLEM. I WAS 1ST TOLD IT WAS A MECHATRONIS …

Owner-reported narrative. 39,000 miles reported. Look up ODI 10785153 at NHTSA ↗

2010 VW EOS. DSG TRANSMISSION.<43,000 MILES. ISSUE: INTERMITTENT - LOSS OF MOTIVE POWER ATTEMPTING TO MOVE FROM STATIONARY POSITION TO REVERSE/DRIVE AND/OR DELAYED POWER ENGAGEMENT (JERKING). LOSS OF POWER WHEN SHIFTING INTO REVERSE FROM STATIONARY POSITION ON COMMON DRIVE (SLIGHT INCLINE) CAUSES THE CAR TO ROLL FORWARD PRESENTING RISK OF COLLISION (ONCOMING VEHICLE FROM OPPOSING GARAGE, PEDESTRIAN, INFRASTRUCTURE). DELAYED ENGAGEMENT JERK IN SAME SITUATION PRESENTS RISK OF COLLISION (PASSING VEHICLE (WAITING FOR ME TO MOVE, DECIDES TO PASS, CL…

Owner-reported narrative. 42,000 miles reported. Look up ODI 10785381 at NHTSA ↗

Reported: 2015-08-04 (August 4, 2015)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.

Consequence: A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.

Remedy: Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Volkswagen customer service at 1-800-822-8987.

Reported: 2018-03-06 (March 6, 2018)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2014 Volkswagen CC, 2010-2014 Golf, 2010-2014 Eos, 2007-2010 Passat Sedan and Wagon, and 2012-2014 Passat vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.

Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

Remedy: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 16, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69Q9. Note: This recall partially supersedes recall 16V-078.