2009 Volkswagen EOS: complaints, problems and recalls

I PURCHASED MY 2009 VW EOS ON AUGUST 30, 2008. ON SEPTEMBER 29, 2008 AFTER ONLY APPROXIMATELY 1,300 MILES, A VALVE THAT MEASURES THE TEMPERATURE OF THE CLUTCH MALFUNCTIONED. AS A "SAFETY" PRECAUTION THE TRANSITION WILL NOT CHANGE GEARS IF THE CLUTCH TEMPERATURE IS TOO HIGH. THIS VALVE MALFUNCTIONED WHILE I WAS ON THE FREEWAY. THE CAR OPERATED AS THOUGH I PUT IT IN NEUTRAL AND REVVED THE ENGINE. ONCE OUT OF ONCOMING TRAFFIC IT TOOK ME THREE TRIES TO RESTART MY CAR. I PROCEEDED TO EXIT THE FREEWAY AND GET TO A SAFER DESTINATION. WHILE DOING SO TH…

Owner-reported narrative. 1,300 miles reported. Look up ODI 10244163 at NHTSA ↗

2009 VW EOS - TRANSMISSION FAILURE IN 56 MILES. MECHATRONICS MODULE FAILURE CLAIMED BY SERVICE DEPT. *TR

Owner-reported narrative. 56 miles reported. Look up ODI 10276563 at NHTSA ↗

ON INITIAL ACCELERATION, CAR HESITATES AND DOES NOT SMOOTHLY ACCELERATE. THIS OCCURS WHETHER THE ENGINE IS COLD OR WARM AND OCCURS UNDER LIGHT TO MODERATE ACCELERATION. HESITATION IS ACCOMPANIED BY "STUTTERING SENSATION" AND ON OCCASION THERE IS AN ACTUAL DELAY FROM TIME OF PRESSING THE ACCELERATOR TO ACTUAL LAUNCH OF UP TO 3 SECONDS. *TR

Owner-reported narrative. 8,000 miles reported. Look up ODI 10277208 at NHTSA ↗

ON ACCELERATION FROM A STANDSTILL, THE VEHICLE STALLS / STUTTERS. TRANSMISSION FAILS TO IMMEDIATELY ENGAGE AND / OR THERE IS A LAG OF AS MUCH AS 2-3 SECONDS FROM PRESSING THE ACCELERATOR UNDER LIGHT TO MODERATE ACCELERATION UNTIL THE VEHICLE BEGINS TO MOVE. TRANSMISSION CLUNKS / GRINDS WHEN TRANSITIONED FROM D TO R OR R TO D. *TR

Owner-reported narrative. 8,300 miles reported. Look up ODI 10277351 at NHTSA ↗

THIS IS RELATED TO NHTSA ACTION NUMBER : PE09035 WHILE DRIVING, TRYING TO ACCELERATE FROM A STOP LIGHT AND THE CAR WOULDN'T GO. IT ACTED AS IF IT WERE IN NEUTRAL. ALSO NOTICED ON THE DASH COMPUTER WHERE IT SHOWS WHAT GEAR YOU'RE IN I.E. P,D,R - ALL OF THESE LIGHTS JUST FLASHED. ONLY WAY TO GE THE CAR MOVING AGAIN WAS TO TURN OFF THE IGNITION (IN THE MIDDLE OF THE ROAD) AND RESTART THE CAR. I WAS THEN ABLE TO PROCEED WITH DRIVING. THIS INCIDENT WAS EXTREMELY SCARY AND I WAS ALMOST REAR-ENDED. THIS HAPPENED TWICE THE SAME DAY SO …

Owner-reported narrative. 200 miles reported. Look up ODI 10280338 at NHTSA ↗

VOLKSWAGEN EOS AUTOMATIC. LAST THURSDAY AUGUST 20TH I WAS MAKING A RIGHT TURN WHEN THE CAR SWITCHED INTO NEUTRAL CAUSING THE CAR BEHIND ME TO HIT THE BRAKES SO AS NOT TO HIT ME. MY CAR THEN SWITCHED INTO DRIVE AND LURCHED FORWARD CAUSING ME TO HIT TO BRAKES SO AS NOT TO HIT THE CAR IN FRONT OF ME. THIS IS THE 3RD TIME SINCE I LEASED THE CAR ON JULY 19TH THAT THE CAR HAS SHIFTED INTO NEUTRAL AND THEN INTO DRIVE. VOLKSWAGEN KNEW OF THE PROBLEM AND YET NOBODY BOTHERED TO TELL ME THAT THE PROBLEM MIGHT EXIST. THE MANUFACTURER SHOULD BE REQUIRED TO …

Owner-reported narrative. 675 miles reported. Look up ODI 10281557 at NHTSA ↗

WHEN DRIVING 2009 EOS, AFTER ACCELERATING I SHIFTED INTO NEUTRAL, THEN SHIFTED BACK TO D A WHILE LATER. THE CAR WENT TO A LOW GEAR (LIKE 2ND) INAPPROPRIATE FOR MY SPEED, AND THE PRNDS INDICATORS ON THE DASHBOARD STARTED FLASHING. I WAS UNABLE TO RESTORE NORMAL OPERATION WITHOUT RESTARTING THE CAR. I SHIFTED BACK TO NEUTRAL AND TURNED THE CAR OFF, THEN ON, TO GET IT TO BEHAVE. NEEDLESS TO SAY THIS WAS QUITE UNEXPECTED AND DANGEROUS IN TRAFFIC. I WOULD'VE NEEDED TO SLOW TO 20MPH OR SO IN A 40MPH AREA TO GET THE ENGINE RPMS TO A SPEED APPRO…

Owner-reported narrative. 2,000 miles reported. Look up ODI 10285719 at NHTSA ↗

2 INCIDENTS: SEPT 2009, DSG TRANSMISSION FLASHED PRNDS AND SHIFTED INTO LOW GEAR. OCT 21 2009, DSG TRANSMISSION FLASHED D AND SHIFTED INTO NEUTRAL. IN THE 1ST INCIDENT, I WAS DRIVING ABOUT 45 MPH, AND HAD SHIFTED TO NEUTRAL. WHEN SHIFTING BACK TO DRIVE, THE DASHBOARD FLASHED THE PRNDS LIGHTS AT ME AND THE TRANSMISSION SHIFTED TO A VERY LOW GEAR (2ND?), MAKING THE CAR REDLINE AND SLOWING THE CAR ABRUPTLY ON A BUSY STREET. THE CAR WOULD NOT RESPOND CORRECTLY UNTIL TURNED OFF AND RESTARTED. (DANGEROUS WHILE DRIVING). IN THE 2ND INCIDENT,…

Owner-reported narrative. 2,500 miles reported. Look up ODI 10290234 at NHTSA ↗

Reported: 2009-08-20 (August 20, 2009)

VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2009 AND 2010 PASSENGER CARS MANUFACTURED BETWEEN SEPTEMBER 2008 AND AUGUST 2009. THE WIRING HARNESS OF A TEMPERATURE SENSOR IN THE DIRECT SHIFT GEARBOX (DSG) MAY HAVE CONNECTOR WIRES THAT WERE INSUFFICIENTLY CRIMPED. WITH INSUFFICIENTLY CRIMPED CONNECTOR WIRES, A TEMPERATURE SENSOR HAS THE POTENTIAL TO FALSELY DETECT A HIGH GEARBOX OIL TEMPERATURE, CAUSING THE TRANSMISSION TO ABRUPTLY SHIFT TO NEUTRAL. IF THIS HAPPENS, THE SELECTOR LEVER POSITION INDICATOR WITHIN THE INSTRUMENT PANEL WILL FLASH. IN ADDITION, THE "DEPRESS BRAKE PEDAL" INDICATOR LIGHT WILL BE ILLUMINATED, ALERTING THE DRIVER TO APPLY THE BRAKES.

Consequence: THE ABRUPT SHIFT TO NEUTRAL COULD LEAD TO A CRASH WITHOUT WARNING.

Remedy: VOLKSWAGEN WILL REPROGRAM THE TRANSMISSION CONTROL MODULE WITH UPDATED SOFTWARE FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 20, 2009. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.

Reported: 2016-12-20 (December 20, 2016)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2010 Volkswagen Jetta A5 Sedan, 2009 Volkswagen Jetta SportWagen, Eos, GTI, Rabbit and Audi A3 vehicles, and 2010 Volkswagen Golf A6 vehicles. The Antilock Brake System (ABS) control unit may fail during ABS or Electronic Stability Control (ESC) activation, possibly causing a loss of vehicle control.

Consequence: A loss of vehicle control can increase the risk of a crash.

Remedy: Volkswagen will notify owners, and dealers will update the ABS control module software to improve the module's self-testing abilities. Any module that fails the new diagnostic test will be replaced. These repairs will be made free of charge. The recall began February 2017. Owners may contact Volkswagen customer service at 1-800-893-5298.