2012 Volkswagen CC problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
230 owner complaints analyzed
6 distinct recall campaigns
67,900 mi median reported failure mileage
Scope: 2012 model year. Data snapshot: . 144 complaints include usable failure mileage.
Most common problems
Air Bags is the most frequently named component, appearing in 85 of 230 complaints (37.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Fuel system concerns | 40 | 17.4% |
| Engine operation | 30 | 13.0% |
| Electrical and battery issues | 30 | 13.0% |
| Steering behavior | 21 | 9.1% |
| Braking behavior | 15 | 6.5% |
| Transmission and shifting | 4 | 1.7% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Air Bags | 85 |
| Engine | 64 |
| Fuel/Propulsion System | 58 |
| Electrical System | 37 |
| Steering | 12 |
| Power Train | 11 |
| Wheels | 10 |
| Electronic Stability Control (Esc) | 9 |
Air Bags: 85; Engine: 64; Fuel/Propulsion System: 58; Electrical System: 37; Steering: 12; Power Train: 11; Wheels: 10; Electronic Stability Control (Esc): 9
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 18 |
| 25,000 to 49,999 | 21 |
| 50,000 to 74,999 | 43 |
| 75,000 to 99,999 | 33 |
| 100,000 to 149,999 | 27 |
| 150,000 and above | 2 |
Under 25,000: 18; 25,000 to 49,999: 21; 50,000 to 74,999: 43; 75,000 to 99,999: 33; 100,000 to 149,999: 27; 150,000 and above: 2
50,000 to 74,999 miles has the most reports with usable mileage (43). 86 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2011 | 2 |
| 2012 | 4 |
| 2013 | 3 |
| 2014 | 4 |
| 2015 | 18 |
| 2016 | 47 |
| 2017 | 52 |
| 2018 | 60 |
| 2019 | 18 |
| 2020 | 8 |
| 2021 | 9 |
| 2022 | 1 |
| 2023 | 1 |
| 2024 | 2 |
| 2025 | 1 |
2011: 2; 2012: 4; 2013: 3; 2014: 4; 2015: 18; 2016: 47; 2017: 52; 2018: 60; 2019: 18; 2020: 8; 2021: 9; 2022: 1; 2023: 1; 2024: 2; 2025: 1
Pattern summary
Air Bags leads the component reports. Fuel system concerns appears in 40 complaint narratives. Engine operation appears in 30 complaint narratives. Electrical and battery issues appears in 30 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10627695 · 2014-08-23 (August 23, 2014)
UPON CRANKING UP MY CAR, THE "EPC AND CHECK ENGINE" LIGHT BOTH CAME ON SIMULTANEOUSLY. I THEN NOTICED THAT THE CAR FAILED TO ACCELERATE EVEN WITH THE GAS PEDAL COMPLETELY DEPRESSED. THEN THE CAR STALLED. IT WAS SLOW TO CRANK UP AGAIN, BUT THE ENGINE FINALLY TURNED OVER. WHEN I TOOK THE CAR TO THE DEALERSHIP, THEY TOLD ME THAT HIGH PRESSURE FUEL PUMP WAS BAD. THE CAR IS ONLY 2 YEARS OLD AND HAS TAKEN ONLY 3 LONG DISTANCE ROAD TRIPS DURING MY OWNERSHIP(LESS THAN 6 HOURS DRIVING ON EACH TRIP). AFTER RESEARCHING ONLINE, I HAVE FOUND SEVERAL O…
Owner-reported narrative. Look up ODI 10627695 at NHTSA ↗
Owner report 10706416 · 2015-04-18 (April 18, 2015)
MY VEHICLE HAS BEEN A PROBLEM SINCE I STARTED MY LEASE TIL NOW. I HAVE CONSTANT PROBLEMS WITH MY LIGHT BULBS EVEN AFTER THEY ARE REPLACED THEY GO OUT QUICKLY AND OFTEN. THE CAR HAS STALLED ON ME TWICE AND CUT OFF TWICE. I HAVE MULTIPLE TRIPS TO THE SERVICE CENTER FOR THE SME THINGS FUEL INJECTOR PUMP AND THE CHECK ENGINE LIGHT. THIS IS A FAIRLY NEW CAR. I AM NOW STUCK WITH THE CAR FOR ANOTHER FIVE YEARS. I WILL NEVER PURCHASE ANOTHER VOLKWAGEN OR REFER ANYONE TO BUY ONE EITHER. I WOULD LIKE MY HISTORY TO BE PULLED AND REVIEWED AS A AUDIT. I TR…
Owner-reported narrative. 75,000 miles reported. Look up ODI 10706416 at NHTSA ↗
Owner report 10483520 · 2012-11-06 (November 6, 2012)
AT 8:40 AM CST ON 11/6/2012. WHILE COMMUTING TO WORK AT 55 MPH ROAD IN THE MIDDLE OF FREEWAY. I LOST FUNCTIONALITY ON THE GAS PEDAL. THE VEHICLE WOULD NOT ACCELERATE WHEN ENGAGING THE GAS PEDAL. GAS PEDAL WAS RENDERING NON-FUNCTIONAL AND IN-EFFECTIVE. THERE WAS HEAVY SOOT/SMOKE FROM THE EXHAUST PRIMARILY ALMOST LIKE FIRE AND SOME SMOKE FROM UNDER THE HOOD, THIS IS A NEW UNDER WARRANTY VW CC 2012 4 DOOR SEDAN. DRIVING ON THE LEFT LANE WITH A SEMI BEHIND ME WHEN THIS OCCURRED. IT CREATED A VERY UNSAFE NEAR MISS INCIDENT. I AM FORTUNATE THAT A…
Owner-reported narrative. 27,464 miles reported. Look up ODI 10483520 at NHTSA ↗
Owner report 10652125 · 2014-11-03 (November 3, 2014)
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN CC. THE CONTACT STATED THAT THE CATALYTIC CONVERTER WARNING LIGHT ILLUMINATED ON SEVERAL OCCASIONS. IN ADDITION, THE VEHICLE SHOOK VIOLENTLY AND JERKED AS A RESULT THE VEHICLE FAILED TO DRIVE OVER 30 MPH. THE CONTACT ALSO STATED THAT THE VEHICLE DECELERATED INDEPENDENTLY AND STALLED. THE VEHICLE WAS TOWED TO A DEALER WHERE THE MANIFOLD, FOUR SPARK PLUGS, THE INTAKE AIR BOX, AND THE INTAKE CHARGE PIPE WERE REPLACED. THE COMPUTER WAS ALSO RESET. THE CONTACT STATED THAT ONE YEAR AFTER THE REPAIRS, THE CATALY…
Owner-reported narrative. 48,661 miles reported. Look up ODI 10652125 at NHTSA ↗
Owner report 10679146 · 2015-01-27 (January 27, 2015)
DEAD BATTERY AT 37,200. HAD CAR TOWED TO LOCAL SERVICE SHOP AND BATTERY REPLACED. DROVE HOME FINE AND NEXT MORNING COMMUTING TO WORK, CAR STARTED SHAKING AND BUCKING VIOLENTLY. CHECK ENGINE AND EPC LIGHT CAME ON. WAS ABLE TO DRIVE VERY SLOWLY AT VERY HIGH RPM (ON INTERSTATE AND THEN SIDE ROADS) TO GET BACK TO AUTO SHOP THAT REPLACED BATTERY. THEY FOUND IGNITION COILS SHUT DOWN AND MIS-FIRING. TRANSFERRED CAR TO VW MOTOR HUNT VALLEY TO SEE IF COVERED UNDER POWER TRAIN WARRANTY. ONE COIL FOUND DEAD, OTHER 3 RECOMMENDED FOR REPLACEMENT. NO…
Owner-reported narrative. 37,200 miles reported. Look up ODI 10679146 at NHTSA ↗
Owner report 10556253 · 2013-12-16 (December 16, 2013)
STEERING LOCKED UP AND WAS UNABLE TO CONTROL CAR WHILE IN MOTION. ACCORDING TO DEALERSHIP THE MOTOR THAT CONTROLS STEERING LOCKED UP. WAS NOT ABLE TO TURN STEERING WHEEL AT ALL WHILE IN MOTION. *TR
Owner-reported narrative. 51,000 miles reported. Look up ODI 10556253 at NHTSA ↗
Owner report 10691906 · 2015-03-03 (March 3, 2015)
I PURCHASED MY 2012 VW CC IN SEPT. 2014. I BOUGHT THE VEHICLE WITH APPROXIMATELY 26000 MILES ON IT. SINCE PURCHASING THE VEHICLE, THE DRIVERS SEAT NO LONGER HEATS (QUOTED $980 FOR REPAIR) AND THE CLOCK SPRING HAS FAILED (QUOTED $450 FOR REPAIR). I CAN UNDERSTAND THE SEAT MAYBE HAVING AN ISSUE, BUT CONSIDERING I ONLY PURCHASED THE VEHICLE LESS THAN 6 MONTHS AGO VW HAS FAILED TO PROVIDE CUSTOMER SERVICE ON THIS ISSUE. I DONT UNDERSTAND HOW THE CLOCK SPRING IS NOT COVERED UNDER ANY WARRANTY. SINCE THE CLOCK SPRING HAS FAILED THE HORN, THE CONTROL…
Owner-reported narrative. 31,000 miles reported. Look up ODI 10691906 at NHTSA ↗
Owner report 10494342 · 2013-01-19 (January 19, 2013)
ON 01/14/2013 AT APPROX. 6:00PM AFTER DRIVING UP TO A DRIVE THRU, I ENGAGED THE AUTOHOLD ON MY 2012 VOLKSWAGEN CC LUX PLUS. AFTER LEAVING THE DRIVE THRU, I WAS WAITING ON A SLIGHT HILL TO DRIVE ACROSS THE HIGHWAY TO ENTER INTO MY LANE OF TRAFFIC. THE AUTOHOLD HAD ENGAGED AND IT WAS HOLDING MY POSITION WHILE WAITING TO PULL INTO TRAFFIC. WHEN I PRESSED ON THE ACCELERATOR, THE VEHICLE UNPREDICTABLY AND RAPIDLY ACCELERATED FROM MY HELD POSITION. THE CAR SPED UP FROM A DEAD STOP ACROSS THE STATE HIGHWAY (MAYBE TO 30-45 MPH) IN A VERY DIRECT STRAIGH…
Owner-reported narrative. 5,424 miles reported. Look up ODI 10494342 at NHTSA ↗
Owner report 10583889 · 2014-04-21 (April 21, 2014)
ONE MONTH AFTER I PURCHASED MY CERTIFIED, PRE-OWNED VW CC THE BRAKES FAILED WITHOUT WARNING. THEY WORKED ONE MOMENT AND THEN TOTALLY FAILED WITHOUT ANY WARNING SIGNAL OF ANY KIND. I MANAGED TO AVOID THE VEHICLE IN FRONT OF ME WHICH WAS STOPPED AT A RED LIGHT, AND I WAS FORTUNATE NOT TO CAUSE AN ACCIDENT AS I HAD TO RUN THROUGH THE RED LIGHT. FORTUNATELY THERE WERE NO ACCIDENTS, AND NO INJURIES. BURLINGTON VW OF NEW JERSEY INITIALLY INDICATED THEY WOULD PERFORM A FULL DIAGNOSTIC ON THE FAILED PART (VACUUM PUMP) AND ASSOCIATED EQUIPMENT TO P…
Owner-reported narrative. 23,500 miles reported. Look up ODI 10583889 at NHTSA ↗
Owner report 11185072 · 2019-03-08 (March 8, 2019)
THE VEHICLE IN QUESTION HAS HAD OVER TWO YEARS OF UNRESOLVED ENGINE AND TRANSMISSION PROBLEMS. THE VEHICLE HAS BEEN REPEATEDLY RETURN TO THE DEALERSHIP ONLY TO BE TOLD THAT WHAT IT WAS THERE FOR NOT TO BE THE PROBLEM BUT OTHER THINGS HAVE BEEN FOUND AND THATS THE PROBLEM. AFTER PAYING FOR THAT REPAIR ONLY TO BRING IT BACK FOR THE ORIGINAL COMPLAINT. THIS IS THE PATTERN WITH THE ENGINE LEAKING OIL AND THE LEAK NEVER FOUND TO THE CAR NOT GOING ABOVE 10 MPH. WTHIN THE LAST 5 MONTHS THE CAR HAS BEEN IN THE SHOP FOR THE SAME ISSUE OF NO POWER AND R…
Owner-reported narrative. 64,000 miles reported. Look up ODI 11185072 at NHTSA ↗
Owner report 11220613 · 2019-06-17 (June 17, 2019)
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN CC. THE CONTACT STATED THAT WHEN THE GEARS WERE SHIFTED, AN ABNORMAL GRINDING SOUND WAS HEARD. THE CONTACT ALSO STATED THAT THE VEHICLE IDLED BEFORE ACCELERATING AND THE SERVICE TRANSMISSION WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT A MEGATRONIC MODULE NEEDED TO BE INSTALLED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO BRING THE VEHICLE TO A DEALER TO BE REPAIRED AT HER EXPENSE SINCE THE VI…
Owner-reported narrative. 150,000 miles reported. Look up ODI 11220613 at NHTSA ↗