U.S. public vehicle records

2011 Volkswagen CC problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

86 owner complaints analyzed

4 distinct recall campaigns

71,075 mi median reported failure mileage

Scope: 2011 model year. Data snapshot: 2026-09-12 (September 12, 2026). 56 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Air Bags is the most frequently named component, appearing in 31 of 86 complaints (36.0%). A complaint can name multiple components.

Recurring terms in complaint narratives
Topic	Matching reports	Share of complaints
Steering behavior	15	17.4%
Engine operation	9	10.5%
Fuel system concerns	9	10.5%
Transmission and shifting	3	3.5%
Braking behavior	2	2.3%
Electrical and battery issues	2	2.3%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Air Bags

Engine

Fuel/Propulsion System

Steering

Electrical System

Unknown Or Other

Power Train

Electronic Stability Control (Esc)

Air Bags: 31; Engine: 26; Fuel/Propulsion System: 16; Steering: 13; Electrical System: 7; Unknown Or Other: 7; Power Train: 6; Electronic Stability Control (Esc): 3

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000

25,000 to 49,999

50,000 to 74,999

75,000 to 99,999

100,000 to 149,999

150,000 and above

Under 25,000: 9; 25,000 to 49,999: 10; 50,000 to 74,999: 10; 75,000 to 99,999: 10; 100,000 to 149,999: 14; 150,000 and above: 3

100,000 to 149,999 miles has the most reports with usable mileage (14). 30 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2011

2012

2013

2014

2015

2016

2017

2018

2019

2020

2022

2011: 1; 2012: 1; 2013: 4; 2014: 3; 2015: 8; 2016: 20; 2017: 24; 2018: 16; 2019: 7; 2020: 1; 2022: 1

Pattern summary

Air Bags leads the component reports. Steering behavior appears in 15 complaint narratives. Engine operation appears in 9 complaint narratives. Fuel system concerns appears in 9 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10548553 · 2013-10-19 (October 19, 2013)

DRIVING AT 65 MPH SUDDENLY THE STEERING WHEEL SYSTEM WAS BLOCKED. BECOME VERY HARD TO MOVE THE STEERING WHEEL & ALSO VERY NOISE WHEN I WAS TRYING TO MOVE IT. THE CAR WAS TOOK TO DEALER AND THEY SAID. THAT THE STEERING GEAR BOX FAILED. LATER ON THE CUSTOMER SERVICE FREE PHONE LINE OF VW SAID THAT WAS A QUALITY ISSUE. THEY SAID ARE NOT LEGALLY RESPONSIBLE BECAUSE IS NOT WITHIN WARRANTY PERIOD. CC VW CAR SEEMS VERY UNSAFE CAR. *TR

Owner-reported narrative. 120,000 miles reported. Look up ODI 10548553 at NHTSA ↗

Owner report 10561143 · 2014-01-23 (January 23, 2014)

WHILE DRIVING MY STEERING WHEEL CONTROLS STOPPED FUNCTIONING TO INCLUDE MY HORN, AIRBAG, ESP, AND TRACTION CONTROL. AFTER RESEARCHING THE WEB I FOUND THIS IS A COMMON ISSUE ON ALL VW MODELS AND OCCURS AROUND 40,000 MILES. APPARENTLY THE VW CLOCKSPRING IN THE STEERING COLUMN ASSEMBLY HAS A DESIGN FLAW, AND THERE IS NO RECALL AT THIS TIME. *TR

Owner-reported narrative. 38,650 miles reported. Look up ODI 10561143 at NHTSA ↗

Owner report 10667068 · 2014-12-18 (December 18, 2014)

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN CC. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THE VEHICLE STALLED AS THE STEERING WHEEL LOCK DEFECTIVE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 49,000. THE VIN WAS NOT AVAILABLE.

Owner-reported narrative. 49,000 miles reported. Look up ODI 10667068 at NHTSA ↗

Owner report 10817283 · 2015-12-31 (December 31, 2015)

A LITTLE OVER A MONTH AGO, I WAS LEAVING WORK AND CAME TO A STOP LIGHT. I ACCELERATED TO GO AFTER THE LIGHT TURNED GREEN AND THE CC STARTED TO ACCELERATE, AND THEN WITH NO WARNING, IT COMPLETELY LOCKED DOWN AND STALLED. I WAS ABLE TO CRANK IT BACK UP AND WENT HOME WITHOUT INCIDENT. THERE WERE NO WARNING MESSAGES, LIGHTS...ANYTHING TO INDICATE A PROBLEM. LATER THAT DAY, I TOOK MY DAUGHTER TO DANCE AND EXPERIENCED THE SAME ISSUE. I WAS ABLE TO TURN AROUND AND THE NEXT DAY WE PUT THE CAR IN THE SHOP. THE MECHANIC DETERMINED THAT IT WAS HAPPENIN…

Owner-reported narrative. 85,000 miles reported. Look up ODI 10817283 at NHTSA ↗

Owner report 10785788 · 2015-10-24 (October 24, 2015)

WHILE DRIVING MY VEHICLE ON THE HIGHWAY, THE COMPUTER FLASHED A WARNING THAT THERE IS A PARKING BREAK ERROR AND THE VEHICLE PROCEEDED TO STOP. WHEN PRESSING THE GAS PEDAL THE CAR WOULD NOT MOVE. FOLLOWING THE REPEATED ( OVER 6 TIMES) SHUTTING DOWN AND RESTARTING OF THE CAR THE PARKING ERROR WARNING AND THE ENGINE LIGHT APPEARED AND VEHICLE ONCE AGAIN PROCEEDED TO STOP AND NO FORWARD MOTION TOOK PLACE WHEN GAS PEDAL WAS PRESSED. VEHICLE SHUT DOWN ON TWO MAJOR HIGHWAYS AT HIGH TRAFFIC/ RUSH HOUR TIMES. FOLLOWING THESE INCIDENTS THE VEHICLE WAS …

Owner-reported narrative. Look up ODI 10785788 at NHTSA ↗

Owner report 11034583 · 2017-10-19 (October 19, 2017)

TAKATA RECALL / FUEL PUMP CONTROL MODULE THERE HAS BEEN NO REMEDY/REPAIR FOR EITHER OF THESE RECALLS AND I AM CONCERNED FOR THE SAFETY OF MYSELF, MY FAMILY AND OTHER VEHICLES. I AM NOT SATISFIED WITH THE NOTICE I RECEIVED STATING THAT THERE IS A SERIOUS ISSUE WITH MY CAR AND THERE IS NO REMEDY FOR IT. I CANNOT CONTINUE TO DIVE MY VEHICLE IN FEAR OF A MALFUNCTION THAT COULD TAKE MY LIFE.

Owner-reported narrative. Look up ODI 11034583 at NHTSA ↗

Owner report 10995535 · 2017-06-16 (June 16, 2017)

DRIVING ON THE HIGHWAY IN MORNING RUSH-HOUR TRAFFIC, THE TRANSMISSION UNEXPECTEDLY DOWNSHIFTED TO 2ND GEAR AND THE GEAR INDICATOR BEGAN BLINKING. THIS CAUSED RAPID DECELERATION FROM HIGHWAY SPEED DOWN TO 30-40 MPH. I WAS FORTUNATELY ABLE TO MANEUVER AWAY FROM TRAFFIC. DEALER DIAGNOSED LEAKING REAR MAIN SEAL, BAD PCV VALVE AND A CATASTROPHIC MECHANICAL FAILURE OF THE TRANSMISSION.

Owner-reported narrative. 50,000 miles reported. Look up ODI 10995535 at NHTSA ↗

Owner report 11084810 · 2018-04-12 (April 12, 2018)

WENT INTO PARKING LOT AND CRANKED VEHICLE AND SELECTED REVERSE. THE VEHICLE WOULD NOT REVERSE. SHUT VEHICLE OFF, STARTED AGAIN, AND PUSHED ACCELERATOR HARDER. THE VEHICLE MOVED, BUT WOULD ONLY ACCELERATE TO ABOUT 30-40 MPH. DROVE CAR TO THE DEALERSHIP WHERE I PURCHASED IT. THEY STATED THAT THE VEHICLE WAS IN SAFE MODE. ALL OF THE DRIVE MODES WERE BLINKING. DEALER DID A DIAGNOSTIC TEST ON THE CC. THE END RESULT WAS THAT THE TRANSMISSION HAD FAILED. THE CC ONLY HAS 99,500 MILES ON IT.

Owner-reported narrative. 99,500 miles reported. Look up ODI 11084810 at NHTSA ↗

Owner report 10507477 · 2013-04-08 (April 8, 2013)

COMPLETE FAILURE OF THE BRAKES. TRIED TO STOP AT 90 DEGREE TURN AND PEDAL WENT WITHIN TWO INCHES OF THE FLOOR. CAR HAD ALMOST NO BRAKES. WENT OFF THE ROAD BUT WAS ABLE TO KEEP IT OUT OF 6 FOOT DITCH. CAR WAS TOWED TO DEALER AND I WAS TOLD THAT A FAILURE IN THE VACUUM PUMP CAUSED THE PROBLEM. THIS FAILURE WAS CAUSED BY A BROKEN PART INSIDE. NO WARNING LIGHTS CAME ON. NO WARNING OF FAILURE WHATSOEVER. VW TREATED IT LIKE IT WAS THE SAME AS A FLAT TIRE. I FELT IT WAS A SAFETY ISSUE AND ASKED TO BE REMOVED FROM THE REMAINDER OF THE LEASE. …

Owner-reported narrative. 21,000 miles reported. Look up ODI 10507477 at NHTSA ↗

Owner report 10515493 · 2013-06-06 (June 6, 2013)

THE DRIVER SIDE DOOR FELL OFF WHEN THE HINGE SNAPPED UPON OPENING. ALSO, THE UNDER BODY SHIELD FELL OFF, EXPOSING THE BRAKE LINES TO ROAD DEBRIS THAT MAY HIT IT. *TR

Owner-reported narrative. 18,000 miles reported. Look up ODI 10515493 at NHTSA ↗

Owner report 11101570 · 2018-06-13 (June 13, 2018)

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN CC. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF ELECTRICAL POWER FOR OVER A YEAR WHILE WAITING TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE). IN ADDITION, THE ENGINE WARNING INDICATOR ILLUMINATED INTERMITTENTLY. PATTERSON TYLER VOLKSWAGEN (3800 CHANDLER HWY, TYLER, TX 75702, [phone removed]) AND HEWLETT VOLKSWAGEN (7951 HEWLETT LOOP, GEORGETOWN, TX 78626) WERE CONTACTED AND CONFIRMED THAT THE PART WAS UNAVAILABLE. THE DEALERS COULD NOT DETERMINE WHEN THE PART WOU…

Owner-reported narrative. Look up ODI 11101570 at NHTSA ↗

Owner report 11231084 · 2019-07-11 (July 11, 2019)

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN CC. THE CONTACT STATED THAT THERE WAS A PROGRESSING INTERMITTENT ELECTRICAL AND FUEL SYSTEM FAILURE WITH THE VEHICLE. THE BATTERY WAS REPLACED MORE THAN FOUR TIMES. THE CONTACT STATED THAT THERE WAS REDUCED POWER TO THE POINT THAT THE VEHICLE COULD SHUT DOWN AT ANY MOMENT, CREATING THE RISK FOR A POTENTIAL CRASH. THE VEHICLE WAS DRIVEN TO CITY CHEVROLET OF SAN DIEGO (2111 MORENA BLVD, SAN DIEGO, CA 92110, [phone removed]). THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE, BUT INDICATED THAT IT MA…

Owner-reported narrative. 4,700 miles reported. Look up ODI 11231084 at NHTSA ↗