2002 Winnebago JOURNEY: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
1 owner complaints analyzed
3 distinct recall campaigns
9,080 mi median reported failure mileage
Scope: 2002 model year. Data snapshot: . 1 complaints include usable failure mileage.
Most common problems
Visibility:Defroster/Defogger/Hvac System:Heater Core is the most frequently named component, appearing in 1 of 1 complaints (100.0%). A complaint can name multiple components.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Visibility:Defroster/Defogger/Hvac System:Heater Core | 1 |
Visibility:Defroster/Defogger/Hvac System:Heater Core: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 1 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 1; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (1). 0 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2004 | 1 |
2004: 1
Pattern summary
Visibility:Defroster/Defogger/Hvac System:Heater Core leads the component reports. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10097109 · 2004-10-19 (October 19, 2004)
COMPLAINT RECEIVED VIA E-MAIL. " WHILE DRIVING ON INTERSTATE 81 WITH THE ON BOARD GENERATOR ON, WE NOTICED A FOUL ODOR COMING INTO THE COACH. SHORTLY AFTER A LOSS OF COOLANT THE DASH LIGHT CAME ON. WHEN I OPENED THE HOOD I FOUND THE HEATER CORE HAD SPRUNG A MAJOR COOLANT LEAK WHICH WAS SPRAYING HOT COOLANT ONTO THE HOT GENERATOR. I LATER LEARNED THIS SITUATION HAS EVERYTHING NECESSARY TO START A FIRE. WINNEBAGO AND THE COMPANY THAT BUILT THE HEATER CORE WILL NOT ASSIST IN ANY WAY WITH THIS MAJOR EXPENSIVE REPAIR. OTHER JOURNEY OWNERS I HAVE EN…
Owner-reported narrative. 9,080 miles reported. Look up ODI 10097109 at NHTSA ↗
Recall history
3 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
04V114000 · Equipment:Recreational Vehicle/Trailer:Lpg Systems:Tank Assembly
Reported: 2004-03-04 (March 4, 2004)
ON CERTAIN MOTORHOMES, THE LP TANK HAS STRESS ON WELD JOINTS AT THE POINT WHERE MOUNTING BRACKETS ARE WELDED TO THE TANK.
Consequence: THIS COULD CAUSE STRESS CRACKS AT THE WELD JOINTS AND LEAD TO AN LP LEAK AND CAUSE PERSONAL INJURY AND/OR VEHICLE DAMAGE.
Remedy: DEALERS WILL REINSTALL A CRADLE-STYLE CARRIER, AND, IF NECESSARY REPLACE THE LP TANK. THE RECALL BEGAN ON MARCH 25, 2004. OWNERS SHOULD CONTACT WINNEBAGO AT 641-585-6939.
NHTSA campaign record ↗09V300000 · Equipment
Reported: 2009-07-29 (July 29, 2009)
WINNEBAGO IS RECALLING 1,547 MODEL YEAR 2001-2003 RECREATIONAL VEHICLES EQUIPPED WITH NORCOLD MODEL 1200LRIM REFRIGERATORS, MANUFACTURED FROM MARCH 1, 2001 TO DECEMBER 31, 2002, WITH SERIAL NUMBERS BETWEEN 1273701 AND 1536607, NON-CONSECUTIVELY. A FATIGUE FAILURE IN THE SECTION OF THE COOLING UNIT WHICH CONTAINS THE REFRIGERANT COULD ALLOW THE LIQUID SOLUTION TO SLOWLY LEAK. IF A LEAK OCCURS AND THE REFRIGERATOR CONTINUES TO BE OPERATED AFTER SOLUTION CIRCULATION HAS CEASED THE HEAT SOURCE COULD GENERATE VERY HIGH TEMPERATURES. AT SUCH HIGH TEMPERATURES, THE COOLING UNIT COULD RUPTURE.
Consequence: IF A LEAK OCCURS AND THE UNIT IS CONTINUES TO OPERATE, HYDROGEN GAS MAY BE EXPELLED AND CAN BE IGNITED, RESULTING IN A FIRE, POSSIBLY CAUSING SERIOUS INJURY OR DEATH.
Remedy: WINNEBAGO IS WORKING WITH NORCOLD AND NORCOLD WILL NOTIFY OWNERS AND THE VEHICLE'S REFRIGERATOR WILL BE REPAIRED FREE OF CHARGE (PLEASE SEE 09E-027). OWNERS MAY CONTACT NORCOLD'S RECALL CENTER AT 1-800-767-9101.
NHTSA campaign record ↗10V525000 · Equipment
Reported: 2010-10-26 (October 26, 2010)
WINNEBAGO IS RECALLING CERTAIN RECREATIONAL VEHICLES EQUIPPED WITH 1200-SERIES NORCOLD REFRIGERATORS. THE POPULATION OF REFRIGERATORS BEING ADDRESSED CONTAINS EITHER A SENSING ALGORITHM OR THERMAL SWITCH TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED IN ORDER TO PREVENT A POTENTIAL FIRE. THE RESPONSE TIMES OF THE SENSOR ALGORITHM AND THERMAL SWITCH DEVICES TO STOP POWER ARE NOT SUFFICIENT.
Consequence: THE SENSING ALGORITHM OR THERMAL SWITCH INSTALLED TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED DUE TO A POSSIBLE HYDROGEN GAS LEAK MAY NOT SHUT OFF IN SUFFICIENT TIME TO PREVENT A FIRE.
Remedy: WINNEBAGO IS WORKING WITH NORCOLD TO IDENTIFY AND NOTIFY ANY AFFECTED OWNERS. OWNERS WILL BE INSTRUCTED TO CONTACT NORCOLD DEALERS TO RECEIVE THE REMEDY FREE OF CHARGE. PLEASE SEE NORCOLD'S DEFECT REPORT 10E-049 FOR ADDITIONAL INFORMATION. THE RECALL BEGAN DURING DECEMBER 2010. OWNERS MAY CONTACT NORCOLD AT 1-800-767-9101 OR WINNEBAGO AT 1-641-585-3535.
NHTSA campaign record ↗