2018 Volvo XC90: complaints, problems and recalls

BRAKES CONTINOUSLY SQUEAK. THE DEALER HAS INSPECTED THE BREAK SYSTEM TWICE AND MADE ONE ATTEMPTED REPAIR. ONE WEEK LATER THE BRAKES ARE BACKING TO SQUEAKING. I HAVE OWNED THE VEHICLE LESS THAN 90 DAYS, I'VE HAD ISSUES WITH THE BRAKES FOR MORE THAN HALF THAT TIME. THE CENTER DISPLAY COMPUTER SCREENS FREEZES CONSTANTLY, BUT RECENTLY FREEZES AND WILL NOT RESTART UNTIL AFTER THE CAR IS STOPPED AND RESTARTED.

Owner-reported narrative. 3,400 miles reported. Look up ODI 11056836 at NHTSA ↗

CRACKED WINDSHIELD EVEN WITH LESS THAN MINOR CHIP. THE CAR WAS DRIVING AT 68MPH ON A STRAIGHT HIGHWAY ON A 'CLIP' SOUND WAS HEARD HITTING THE WINDSHIELD. AFTER 10 MINUTES A 14 INCH CRACK WAS NOTED FROM THE TOP EDGE TO THE CENTER OF THE WINDSHIELD. THE CAR HAS <2000 MILES ON IT. IS THE QUALITY OF WINDSHIELD WORSE IN CARS WITH DRIVER ASSISTANCE PACKAGES. HAVE DRIVEN DIFFERENT VEHICLES WITHOUT DRIVER ASSISTANCE AND NEVER ENCOUNTERED SUCH AN INCIDENT. THE EXTENT OF CRACK WITH A CHIP (WHICH IS NOT EVEN VISIBLE), IS QUITE SURPRISING. I HOPE NHTSA…

Owner-reported narrative. 1,250 miles reported. Look up ODI 11080094 at NHTSA ↗

WE HAVE OWNED OUR XC90 SINCE NOVEMBER 11, 2017. THE BRAKES WERE SQUEALING WHEN BRAKING IN NORMAL CONDITION(S), NO RAIN ON ROAD OR WATER ON BRAKES WHETHER WE WERE DRIVING ON CITY STREETS, HIGHWAYS OR FREEWAYS. VOLVO SERVICE TECHNICIANS HAD TO REPLACE ALL 4 ROTORS AND BRAKE PADS ON 30 MARCH 2018, JUST A LITTLE OVER 4 MONTHS OF OWNING THE VEHICLE. FOUR MONTHS LATER 8 AUGUST 2018, VOLVO SERVICE TECHNICIANS HAD TO REPLACE ALL 4 ROTORS AGAIN, BUT NOT THE BRAKE PADS. THERE IS NEARLY 25,000 MILES ON THIS CAR, WHICH NORMALLY ROTORS AREN'T TYPICALLY …

Owner-reported narrative. 25,000 miles reported. Look up ODI 11121658 at NHTSA ↗

VOLVO XC90 2018 MODELS WILL NOT ALWAYS DISPLAY REAR VIEW CAMERA CONTENT WITHIN 2 SECONDS OF SHIFTING INTO REVERSE AS PER FMVSS 111. THIS IS DUE TO REALLY SLOW AND LAGGING INFOTAINMENT SYSTEM. BEHAVIOR IS EVIDENT ON MULTIPLE MODELS AND VEHICLES WHICH SHARE SAME SENSUS INFOTAINMENT SYSTEM.

Owner-reported narrative. 5,000 miles reported. Look up ODI 11150284 at NHTSA ↗

I PURCHASED MY 2018 VOLVO XC90 T6 AWD (HEREINAFTER, THE '2018 XC90' OR 'THE VEHICLE') IN OCTOBER 2017, THROUGH LEASE AGREEMENT. SHORTLY THEREAFTER, I NOTICED THAT THE FUEL EFFICIENCY OF THE VEHICLE WAS WELL BELOW THE EPA RATING AND WARRANTED RANGE, BASED ON REPRESENTATIONS BY THE DEALER AT, AND PRIOR TO, THE TIME OF SALE. I TOOK THE VEHICLE TO THE DEALER'S SERVICE DEPARTMENT, SO THE ISSUE COULD BE INVESTIGATED FURTHER. THE DEALER REPORTED THERE WAS A SOFTWARE UPDATE THAT ADDRESSED THE PROBLEM, AND THAT IT WOULD NO LONGER BE AN ISSUE. SUBSEQUENT…

Owner-reported narrative. 11,500 miles reported. Look up ODI 11152941 at NHTSA ↗

SOMETIMES WHEN THE START STOP SYSTEM IS ACTIVATED AT A STOP AND YOU START BACK OFF THE VEHICLE ACCELERATES FORWARD WITHOUT DEPRESSING THE ACCELERATOR. ON 3 OCCASIONS IT CAUSED ME TO ALMOST RUN INTO THINGS. I REPORTED IT TO VOLVO AND THEY SAID THE SYSTEM IS FINE.

Owner-reported narrative. 2,800 miles reported. Look up ODI 11161200 at NHTSA ↗

ERROR MESSAGE SHOWED ON THE INSTRUMENT PANEL, ' HEADLAMP SYSTEM MALFUNCTION, SERVICE REQUIRED', HOWEVER THE LIGHT WORKS BUT BACKUP CAMERA STOP WORKING. IT ALSO SHOWS ANOTHER ERROR MESSAGE 'CITY SAFETY SYSTEM UNAVAILABLE'. ASK THE DEALER AND THEY SAID IT IS AN SOFTWARE ISSUE. FIXED AFTER THE SOFTWARE UPGRADE.

Owner-reported narrative. 20,000 miles reported. Look up ODI 11183474 at NHTSA ↗

CHECK ENGINE LIGHT CAME ON. FUEL FILLER PIPE HAD TO BE REPLACED. THIS HAS HAPPENED THREE TIMES AND HAS BEEN REPLACED THREE TIMES. THE CAR ONLY HAD 13K MILES FOR THE THIRD REPLACEMENT.

Owner-reported narrative. Look up ODI 11195745 at NHTSA ↗

Reported: 2018-11-13 (November 13, 2018)

Volvo Car USA LLC (Volvo) is recalling certain 2017-2019 Volvo XC90, S90, V60, V60 Cross Country, V90, XC40, XC60, and V90 Cross Country vehicles. The software installed in the Vehicle Connectivity Module (VCM) may have an error causing the Telematics and Driver Support Systems to function improperly. As a result, the GPS will not provide location information to emergency personnel in the event of an emergency.

Consequence: If the GPS location is not provided to emergency personnel it can inhibit emergency response in the event of a crash or injury.

Remedy: Volvo will notify owners, and dealers will correct the software, free of charge. The recall began December 26, 2018. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R39917.

Reported: 2021-04-21 (April 21, 2021)

Volvo Car USA, LLC (Volvo Car) is recalling certain 2016-2020 XC90 Excellence vehicles. Liquid or condensation on the rear seat control display may cause the front passenger seat to move back as far as possible.

Consequence: The rear passenger may become trapped by the front seat without the ability to cancel the seat's movement, increasing the risk of injury.

Remedy: Volvo Car will notify owners, and dealers will update the rear seat control display software, free of charge. Owner notification letters were mailed July 14, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552. Volvo Car's number for this recall is R10093.

Reported: 2023-12-07 (December 7, 2023)

Volvo Car USA, LLC (Volvo Car) is recalling certain 2015-2024 XC90 vehicles. The second-row seat belt buckle and lower belt anchor bolts may not be tightened properly.

Consequence: An improperly tightened seat belt buckle may not restrain an occupant as intended, increasing their risk of injury during a crash.

Remedy: Dealers will inspect and tighten the second-row seat belt buckle anchorage bolts, as necessary, free of charge. Owner notification letters were mailed January 19, 2024. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo Car's number for this recall is R10259.