2017 Volvo XC90: complaints, problems and recalls

TL* THE CONTACT OWNS A 2017 VOLVO XC90. THE CONTACT STATED THAT THE VEHICLE CAME EQUIPPED WITH A REMOTE START APPLICATION FOR THE CELLULAR TELEPHONE. THE TELEPHONE WOULD INDICATE THAT THE REMOTE START FAILED, YET THE VEHICLE'S ENGINE WOULD BE RUNNING WHEN THE GARAGE DOOR WAS OPENED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DETERMINED THAT THE APPLICATION DID NOT PERFORM A NUMBER OF TASKS PROVIDED BY THE MANUFACTURER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE OCCURRED TWICE. THE APPROXIMATE F…

Owner-reported narrative. 800 miles reported. Look up ODI 10939201 at NHTSA ↗

TL* THE CONTACT OWNS A 2017 VOLVO XC90. THE CONTACT STATED THAT THE DOORS WOULD AUTOMATICALLY LOCK WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN.

Owner-reported narrative. Look up ODI 10940129 at NHTSA ↗

PASSENGER DOORS (FRONT AND BACK) UNLOCK ON THEIR OWN WHILE DRIVING AND OPEN /BECOME AJAR. INTERIOR LIGHTS COME ON AND ALARM SOUNDS OFF.

Owner-reported narrative. 7,500 miles reported. Look up ODI 10948091 at NHTSA ↗

TL* THE CONTACT OWNS A 2017 VOLVO XC90. WHILE DRIVING VARIOUS SPEEDS WITH THE PILOT ASSIST AND LANE ASSIST SYSTEMS ACTIVATED, THE VEHICLE WOULD ERRONEOUSLY CHANGE LANES AND/OR CHANGE DIRECTIONS. ON OCCASION, THE FEATURES WOULD ERRONEOUSLY SHUT OFF FOR NO REASON. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE CAUSE OF THE FAILURES COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 1,500. UPDATED 06/02/17*LJ *AS

Owner-reported narrative. 1,500 miles reported. Look up ODI 10970765 at NHTSA ↗

I WAS USING THE PARALLEL PARK ASSIST AND THE CAR SLAMMED INTO THE CURB DAMAGING THE RIMS. THE DEALER INSISTS THAT THERE IS NO MALFUNCTION. THE CURB WAS OF THE PERFECT HEIGHT AND IT WAS A VERY SCARY SITUATION

Owner-reported narrative. 9,000 miles reported. Look up ODI 11006164 at NHTSA ↗

THIS IS IN REGARDS TO THE OBSERVED BEHAVIOR OF A UBER SELF-DRIVING VEHICLE IN PITTSBURGH, PA. ON MAY 8TH 2017 AROUND 7:30PM EDT, I WAS DRIVING ON CENTER AVE TOWARDS THE INTERSECTION OF CENTER AND SOUTH HIGHLAND AVE, AND AN UBER XC90 WAS PASSING THROUGH THE INTERSECTION HEADING IN THE OPPOSITE DIRECTION. A PEDESTRIAN WAS WAITING TO CROSS AT THE CURB NEAREST TO THE APPROACHING VOLVO, STANDING A LITTLE CLOSE TO THE EDGE BUT DEFINITELY NOT IN THE STREET. THE VOLVO WAS IN THE CENTER OF ITS LANE AND HAD AMPLE SPACE TO PASS THE PEDESTRIAN. JUST …

Owner-reported narrative. Look up ODI 11010445 at NHTSA ↗

ON 7 DIFFERENT OCCASIONS, THE VEHICLE AUTOMATICALLY AND AGGRESSIVELY BRAKED ON ITS OWN. THE COLLISION AVOIDANCE SYSTEM SENSED THAT I WAS ABOUT TO GET INTO AN ACCIDENT EVEN THOUGH THERE WAS ABSOLUTELY NOTHING IN FRONT OF ME. THE COLLISION AVOIDANCE SYSTEM IS DEFECTIVE ON THIS MODEL. IT WAS A MIRACLE THAT I DIDN'T GET REAR ENDED AS THE 7 INSTANCES ALL HAPPENED ON HIGHWAYS. MANY OTHER PEOPLE HAVE HAD THE SAME PROBLEM. VOLVO HAS AGREED TO REPURCHASE MY VEHICLE. THIS IS A MAJOR SAFETY PROBLEM THAT NEEDS TO BE FIXED BEFORE SOMEONE GETS KILLED.

Owner-reported narrative. 500 miles reported. Look up ODI 11010933 at NHTSA ↗

THE VEHICLE HAS A AUTOMATIC PARK OUT FUNCTION THAT FAILED AND HIT CAR BEHIND ME WITH NO TIME FOR REACTION. THIS IS A SAFETY HAZARD. VOLVO REFUSES TO ACKNOWLEDGE THE ISSUE. THIS PARK OUT FUNCTION SHOULD BE DISABLED UNTIL THEY HAVE A SOLUTION THAT PREVENTS THE CAR FROM HITTING OTHER OBJECTS.

Owner-reported narrative. 3,500 miles reported. Look up ODI 11021050 at NHTSA ↗

Reported: 2016-09-26 (September 26, 2016)

Volvo Cars of North America, LLC (Volvo) is recalling certain model year 2016-2017 Volvo XC90 and S90 vehicles manufactured April 15, 2015 through September 19, 2016. In the affected vehicles, the drain hose for the air conditioning may leak into the passenger compartment due to a drain hose installation error during manufacturing.

Consequence: Significant water drainage into the passenger compartment may adversely affect air bag deployment in the event of a crash, increasing the risk of occupant injury.

Remedy: Volvo will notify owners, and dealers will inspect the air conditioning drain hose for proper installation, replacing the hose as necessary, free of charge. The recall is expected to begin on November the 14, 2016. Owners may contact Volvo at 1-800-458-1552. Volvo's number for this campaign is R89707.

Reported: 2016-11-02 (November 2, 2016)

Volvo Car USA LLC (Volvo) is recalling certain model year 2016-2017 XC90, S90, XC60, V60 Cross Country, V60, S60 Cross Country, S60, and S60 Inscription vehicles manufactured February 16, 2015, to August 22, 2016. On the affected vehicles, the front passenger seat belt buckle attaching stud may loosen, allowing the buckle to separate from the seat belt bracket. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 210, "Seat Belt Assembly Anchorages" and number 209, "Seat Belt Assemblies."

Consequence: If the seat belt buckle separates from the bracket, the front seat passenger may not be adequately restrained in the event of a crash, increasing their risk of injury in the event of a crash.

Remedy: Volvo will notify owners, and dealers will inspect the front passenger seat belt buckle stud, replacing the seat belt buckle as needed, free of charge. The recall began January 2017. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R89708.

Reported: 2017-02-16 (February 16, 2017)

Volvo Car USA LLC (Volvo) is recalling certain 2017 XC90, S90, and V90 Cross Country vehicles. The bolts that secure the Inflatable Curtain (IC) air bags in place may break, possibly resulting in the IC air bag deploying improperly in the event of a crash. As, such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."

Consequence: If the IC air bags do not deploy properly in the event of a crash, the vehicle occupants have an increased risk of injury.

Remedy: Volvo will notify owners, and dealers will inspect and replace the bolts, as necessary, free of charge. The recall is expected to begin April 1, 2017. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R89714.

Reported: 2017-06-08 (June 8, 2017)

Volvo Car USA LLC (Volvo) is recalling certain 2017 XC90 vehicles. The Micro Gas Generator (MGG), a subcomponent part used within the right hand side seat belt retractor for the third row seats, may detach after the seatbelt retractor pretensioner is deployed.

Consequence: Although, the seat belt will operate as intended in the event of a crash, if the MGG detaches, it may be a projectile within the vehicle cabin, increasing the risk of injury.

Remedy: Volvo will notify owners, and dealers will replace the third row passenger's side seatbelt retractor, free of charge. The recall began August 4, 2017. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R89716.

Reported: 2018-11-13 (November 13, 2018)

Volvo Car USA LLC (Volvo) is recalling certain 2017-2019 Volvo XC90, S90, V60, V60 Cross Country, V90, XC40, XC60, and V90 Cross Country vehicles. The software installed in the Vehicle Connectivity Module (VCM) may have an error causing the Telematics and Driver Support Systems to function improperly. As a result, the GPS will not provide location information to emergency personnel in the event of an emergency.

Consequence: If the GPS location is not provided to emergency personnel it can inhibit emergency response in the event of a crash or injury.

Remedy: Volvo will notify owners, and dealers will correct the software, free of charge. The recall began December 26, 2018. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R39917.

Reported: 2021-04-21 (April 21, 2021)

Volvo Car USA, LLC (Volvo Car) is recalling certain 2016-2020 XC90 Excellence vehicles. Liquid or condensation on the rear seat control display may cause the front passenger seat to move back as far as possible.

Consequence: The rear passenger may become trapped by the front seat without the ability to cancel the seat's movement, increasing the risk of injury.

Remedy: Volvo Car will notify owners, and dealers will update the rear seat control display software, free of charge. Owner notification letters were mailed July 14, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552. Volvo Car's number for this recall is R10093.

Reported: 2023-12-07 (December 7, 2023)

Volvo Car USA, LLC (Volvo Car) is recalling certain 2015-2024 XC90 vehicles. The second-row seat belt buckle and lower belt anchor bolts may not be tightened properly.

Consequence: An improperly tightened seat belt buckle may not restrain an occupant as intended, increasing their risk of injury during a crash.

Remedy: Dealers will inspect and tighten the second-row seat belt buckle anchorage bolts, as necessary, free of charge. Owner notification letters were mailed January 19, 2024. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo Car's number for this recall is R10259.