2019 Volvo XC90: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
41 owner complaints analyzed
6 distinct recall campaigns
50,000 mi median reported failure mileage
Scope: 2019 model year. Data snapshot: . 11 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 11 of 41 complaints (26.8%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 9 | 22.0% |
| Electrical and battery issues | 4 | 9.8% |
| Engine operation | 3 | 7.3% |
| Steering behavior | 1 | 2.4% |
| Fuel system concerns | 1 | 2.4% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 11 |
| Engine | 9 |
| Unknown Or Other | 9 |
| Service Brakes | 4 |
| Structure:Body | 4 |
| Air Bags | 3 |
| Visibility | 2 |
| Visibility:Defroster/Defogger/Hvac System | 2 |
Electrical System: 11; Engine: 9; Unknown Or Other: 9; Service Brakes: 4; Structure:Body: 4; Air Bags: 3; Visibility: 2; Visibility:Defroster/Defogger/Hvac System: 2
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 2 |
| 25,000 to 49,999 | 3 |
| 50,000 to 74,999 | 3 |
| 75,000 to 99,999 | 2 |
| 100,000 to 149,999 | 1 |
| 150,000 and above | 0 |
Under 25,000: 2; 25,000 to 49,999: 3; 50,000 to 74,999: 3; 75,000 to 99,999: 2; 100,000 to 149,999: 1; 150,000 and above: 0
25,000 to 49,999 miles has the most reports with usable mileage (3). 30 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2019 | 2 |
| 2021 | 2 |
| 2022 | 3 |
| 2023 | 3 |
| 2024 | 9 |
| 2025 | 9 |
| 2026 | 13 |
2019: 2; 2021: 2; 2022: 3; 2023: 3; 2024: 9; 2025: 9; 2026: 13
Pattern summary
Electrical System leads the component reports. Braking behavior appears in 9 complaint narratives. Electrical and battery issues appears in 4 complaint narratives. Engine operation appears in 3 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11189914 · 2019-03-19 (March 19, 2019)
I PURCHASED MY NEW 2019 VOLVO XC90 ON DECEMBER 15, 2018. ON THE MORNING OF DECEMBER 29, 2018 I WAS WITH MY TWO CHILDREN WHEN THERE WAS A MALFUNCTION WITH THE VEHICLE KEY RECOGNITION SYSTEM WHICH ALLOWS FOR THE VEHICLE TO START. MY VEHICLE GAVE ME THE ERROR 'VEHICLE KEY NOT FOUND. SEE OWNER'S MANUAL'. THIS LEFT MYSELF, MY 4 YEAR OLD AND MY 4 MONTH OLD STRANDED. THE LOCAL FORT MYERS DEALER SAID THEY REPLACED THE FOB ANTENNA. MY VEHICLE THEN HAD THE SAME PROBLEM FEBRUARY 14, 2019 LEAVING MYSELF AND MY TWO CHILDREN STRANDED BECAUSE THE VEHICLE WOUL…
Owner-reported narrative. 500 miles reported. Look up ODI 11189914 at NHTSA ↗
Owner report 11232882 · 2019-07-17 (July 17, 2019)
TL* THE CONTACT OWNS A 2019 VOLVO XC90. THE CONTACT STATED THAT THE VEHICLE STALLED. A FUSE WAS REPLACED BY VOLVO CARS OF GREENVILLE (2668 LAURENS RD, GREENVILLE, SC 29607, [phone removed]); HOWEVER, THE VEHICLE CONTINUED TO STALL AND WAS TOWED TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,000.
Owner-reported narrative. 8,000 miles reported. Look up ODI 11232882 at NHTSA ↗
Owner report 11428347 · 2021-08-09 (August 9, 2021)
The contact owns a 2019 VOLVO XC90. The contact stated that while her foot was on the brake pedal and while talking with a friend outside her vehicle, she had decided to place the vehicle into park. After approximately 8-10 minutes, the vehicle independently accelerated forward without warning and crashed into her friend's garage door. The air bags deployed immediately upon impact. An automatic safety feature on the vehicle detected the crash and automatically notified the police; a police report was filed. The contact sustained bruising to her…
Owner-reported narrative. 50,000 miles reported. Look up ODI 11428347 at NHTSA ↗
Owner report 11439155 · 2021-11-03 (November 3, 2021)
The front rotors on my truck had to be changed twice already. The truck has 25k miles on it. The dealer warrantied them both times but they keep putting in the same kind of rotors. After a few month of driving with the new rotors the steering starts to shake when brakes are applied. The front brake pads also wear out pretty quickly. With only 25k miles they told me I needed new ones. I have invoices if needed to prove the rotors have been changed twice
Owner-reported narrative. Look up ODI 11439155 at NHTSA ↗
Owner report 11464259 · 2022-05-11 (May 11, 2022)
The rear right passenger door is stuck in a locked state. It's not possible to open that door from the interior or the exterior. Locking and unlocking the doors does not solve the problem. Activating and deactivating the child lock system does not solve the problem either. Turning the engine on and off does not solve the problem. This is extremely unsafe in case of a collision where the passenger needs to be evacuated from the car with no access to the other side of the vehicle. The car has not been inspected by anybody, yet. I'll take the veh…
Owner-reported narrative. Look up ODI 11464259 at NHTSA ↗
Owner report 11471587 · 2022-06-29 (June 29, 2022)
Water damage to the electrical system from blocked drainage by sunroof; potential mold damage
Owner-reported narrative. Look up ODI 11471587 at NHTSA ↗
Owner report 11480231 · 2022-08-19 (August 19, 2022)
On 23rd July 2022 my son went underneath a reversing XC90 2019 vehicle. The front wheel went over his leg and arm. He miraculously survived and the event was close to taking his life. The vehicle was my wife's car. We are in possession of the surveillance video which shows that the vehicles safety features failed. Although the vehicle was left in the reverse gear, the car was stationary, after having been in a forward motion. This sequence automatically engages the park brake and only deactivated when the pedal is pressed. The pedal was not pre…
Owner-reported narrative. Look up ODI 11480231 at NHTSA ↗
Owner report 11501084 · 2023-01-10 (January 10, 2023)
The contact owns a 2019 Volvo XC90. The contact stated that upon returning to the vehicle, she noticed that her sunglasses case and tennis can located in the interior of the vehicle had been chewed. The contact stated that upon looking further, she noticed that the third row seats leather coating had been chewed. However, the contact had not transported pets on the vehicle. The vehicle was taken to the dealer who inspected the vehicle and informed the contact that rodents were entering the interior of the vehicle through a hole they had created…
Owner-reported narrative. 38,000 miles reported. Look up ODI 11501084 at NHTSA ↗
Recall history
6 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
18V800000 · Electrical System:Software
Reported: 2018-11-13 (November 13, 2018)
Volvo Car USA LLC (Volvo) is recalling certain 2017-2019 Volvo XC90, S90, V60, V60 Cross Country, V90, XC40, XC60, and V90 Cross Country vehicles. The software installed in the Vehicle Connectivity Module (VCM) may have an error causing the Telematics and Driver Support Systems to function improperly. As a result, the GPS will not provide location information to emergency personnel in the event of an emergency.
Consequence: If the GPS location is not provided to emergency personnel it can inhibit emergency response in the event of a crash or injury.
Remedy: Volvo will notify owners, and dealers will correct the software, free of charge. The recall began December 26, 2018. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R39917.
NHTSA campaign record ↗20V144000 · Forward Collision Avoidance: Automatic Emergency Braking | Forward Collision Avoidance:Software:Pedestrian/Cyclist/Object/Obstacle/ Recognition
Reported: 2020-03-12 (March 12, 2020)
Volvo Cars USA LLC (Volvo Cars) is recalling certain 2019-2020 S60, V60, V60 Cross Country, S90L, V90, V90 Cross Country, XC40, XC60, and XC90 vehicles. Due to a software/hardware incompatibility, the Automatic Emergency Brake (AEB) system may not detect obstacles and engage as intended.
Consequence: If the automatic emergency braking system does not engage as intended, it can increase the risk of a crash.
Remedy: Volvo will notify owners, and dealers will update the Active Safety Domain Master (ASDM) software, free of charge. The recall began April 9, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R29998.
NHTSA campaign record ↗21V273000 · Electrical System:Software
Reported: 2021-04-21 (April 21, 2021)
Volvo Car USA, LLC (Volvo Car) is recalling certain 2016-2020 XC90 Excellence vehicles. Liquid or condensation on the rear seat control display may cause the front passenger seat to move back as far as possible.
Consequence: The rear passenger may become trapped by the front seat without the ability to cancel the seat's movement, increasing the risk of injury.
Remedy: Volvo Car will notify owners, and dealers will update the rear seat control display software, free of charge. Owner notification letters were mailed July 14, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552. Volvo Car's number for this recall is R10093.
NHTSA campaign record ↗21V414000 · Electrical System:Wiring:Fuses And Circuit Breakers | Fuel System, Gasoline:Delivery:Fuel Pump
Reported: 2021-06-02 (June 2, 2021)
Volvo Car USA, LLC (Volvo Car) is recalling certain 2019-2020 V90, XC60, S60, V60, V60CC, S90, V90CC, S90L, and XC90 vehicles. The low-pressure fuel pump can blow a fuse and fail.
Consequence: Failure of the low-pressure fuel pump can cause a stall, increasing the risk of a crash.
Remedy: Dealers will replace the fuse, free of charge. Owner notification letters were mailed July 2, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552. Volvo Car's number for this recall is R10100.
NHTSA campaign record ↗23V001000 · Steering
Reported: 2023-01-05 (January 5, 2023)
Volvo Car USA, LLC (Volvo Car) is recalling certain 2019-2022 V60CC, XC60, and XC90 vehicles. During steering gear assembly, double screws may have been assembled on top of each other, which can cause a screw to fall into the gearbox housing.
Consequence: A screw inside the gearbox housing can cause the steering wheel to lock up and increase the risk of a crash.
Remedy: Dealers will replace the steering gear, free of charge. Owner notification letters are expected to be mailed March 1, 2023. Owners may contact Volvo Car's customer service at 1-800-458-1552. Volvo Car's number for this recall is R10213.
NHTSA campaign record ↗23V827000 · Seat Belts:Critical Fasteners
Reported: 2023-12-07 (December 7, 2023)
Volvo Car USA, LLC (Volvo Car) is recalling certain 2015-2024 XC90 vehicles. The second-row seat belt buckle and lower belt anchor bolts may not be tightened properly.
Consequence: An improperly tightened seat belt buckle may not restrain an occupant as intended, increasing their risk of injury during a crash.
Remedy: Dealers will inspect and tighten the second-row seat belt buckle anchorage bolts, as necessary, free of charge. Owner notification letters were mailed January 19, 2024. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo Car's number for this recall is R10259.
NHTSA campaign record ↗