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2011 Volvo XC70: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

15 owner complaints analyzed

3 distinct recall campaigns

38,000 mi median reported failure mileage

Scope: 2011 model year. Data snapshot: . 9 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Latches/Locks/Linkages is the most frequently named component, appearing in 2 of 15 complaints (13.3%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior320.0%
Transmission and shifting16.7%
Electrical and battery issues16.7%
Steering behavior16.7%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Latches/Locks/Linkages
2
Power Train
2
Seat Belts
2
Structure:Body
2
Unknown Or Other
2
Visibility/Wiper
2
Wheels
2
Electronic Stability Control (Esc)
1
Component breakdown data
CategoryCount
Latches/Locks/Linkages2
Power Train2
Seat Belts2
Structure:Body2
Unknown Or Other2
Visibility/Wiper2
Wheels2
Electronic Stability Control (Esc)1

Latches/Locks/Linkages: 2; Power Train: 2; Seat Belts: 2; Structure:Body: 2; Unknown Or Other: 2; Visibility/Wiper: 2; Wheels: 2; Electronic Stability Control (Esc): 1

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
3
25,000 to 49,999
2
50,000 to 74,999
3
75,000 to 99,999
0
100,000 to 149,999
1
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,0003
25,000 to 49,9992
50,000 to 74,9993
75,000 to 99,9990
100,000 to 149,9991
150,000 and above0

Under 25,000: 3; 25,000 to 49,999: 2; 50,000 to 74,999: 3; 75,000 to 99,999: 0; 100,000 to 149,999: 1; 150,000 and above: 0

Under 25,000 miles has the most reports with usable mileage (3). 6 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2011
3
2016
1
2017
1
2018
2
2019
3
2021
1
2022
4
Complaints over time data
CategoryCount
20113
20161
20171
20182
20193
20211
20224

2011: 3; 2016: 1; 2017: 1; 2018: 2; 2019: 3; 2021: 1; 2022: 4

Pattern summary

Latches/Locks/Linkages leads the component reports. Braking behavior appears in 3 complaint narratives. Transmission and shifting appears in 1 complaint narratives. Electrical and battery issues appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10421605 · 2011-08-26 (August 26, 2011)

BACK DOOR LATCH IS DEFECTIVE. *TT

Owner-reported narrative. 6,900 miles reported. Look up ODI 10421605 at NHTSA ↗

Owner report 10421608 · 2011-08-26 (August 26, 2011)

BACK DOOR LATCH IS DEFECTIVE *TT

Owner-reported narrative. 6,900 miles reported. Look up ODI 10421608 at NHTSA ↗

Owner report 10437029 · 2011-11-18 (November 18, 2011)

ON NOVEMBER 8, 2011, MS. JANICE CERVELLI SUSTAINED MINOR PERSONAL INJURIES AND SEVERE DAMAGE TO HER VEHICLE AS THE RESULT OF AN UNINTENDED ACCELERATION. THE INCIDENT OCCURRED IMMEDIATELY AFTER MS. CERVELLI ACCIDENTLY BACKED INTO A UTILITY POLE IN THE PARKING AREA OF A PROFESSIONAL OFFICE PLAZA LOCATED AT 620 NORTH COUNTRY CLUB IN TUCSON, ARIZONA. IMMEDIATELY FOLLOWING THE LOW SPEED IMPACT WITH THE UTILITY POLE, MS. CERVELLI PUT THE VEHICLE IN DRIVE, AT WHICH TIME THE VEHICLE QUICKLY ACCELERATED, AND SURGED FORWARD DESPITE THE FACT THAT MS. CERV…

Owner-reported narrative. 6,000 miles reported. Look up ODI 10437029 at NHTSA ↗

Owner report 10874270 · 2016-06-14 (June 14, 2016)

WENT TO THE LOCAL SERVICE STATION ABOUT A LOW TIRE PRESSURE WARNING. THE MECHANIC NOTED THAT CONTINENTAL AND MICHELIN TIRES HAVE HAD AN ISSUE OF TIRE ROT. THE AIR COMES RIGHT THROUGH THE SIDE WALL OF THE TIRES. HE RECOMMENDED NEW TIRES TO FIX THE PROBLEM. HE ALSO RECOMMENDED AND AMERICAN MANUFACTURED IN THE USA.

Owner-reported narrative. 38,000 miles reported. Look up ODI 10874270 at NHTSA ↗

Owner report 11025157 · 2017-09-23 (September 23, 2017)

THE CAR MAKES A LOUD ROARING SOUND AT ABOUT 45-50 MPH AND THE DEALERSHIP SAYS "PROBABLY THE TIRES" BUT DOING SOME RESEARCH THERE SEEMS TO BE A LOT OF PEOPLE WITH SIMILAR PROBLEMS AND ADD TO THIS IT RANDOMLY DOWNSHIFTS WHILE BRAKING (OR MAYBE IT IS THE BRAKES) WHEN COMING TO A STOP WHICH WOULD CAUSE THE CAR TO LOSE CONTROL ON A SNOW/ICE/SLIPPERY SITUATION, THIS HAPPENS AT A SLOWER SPEED AND ONLY WHEN SLOWING DOWN AT ABOUT 10-15 MPH. I AM NOT SURE WHAT IS CAUSING THIS AND THERE ARE MULTIPLE COMPLAINTS OUT ON THE INTERNET AND NO REAL SOLUTIONS.

Owner-reported narrative. 66,000 miles reported. Look up ODI 11025157 at NHTSA ↗

Owner report 11062405 · 2018-01-12 (January 12, 2018)

I RECENTLY TOOK MY CAR IN FOR SERVICE, 119,600 MILES, AND NOTED I WAS HAVING A PROBLEM WITH THE DRIVERS SEAT BELT LATCH NOT ALWAYS RELEASING PROPERLY. THE DEALER CONTACTED VOLVO ABOUT IT AND WAS TOLD THEY DO NOT ACCEPT ANY RESPONSIBILITY FOR THE DEFECTIVE SEAT BELT LATCH.

Owner-reported narrative. Look up ODI 11062405 at NHTSA ↗

Owner report 11155873 · 2018-12-04 (December 4, 2018)

"TAKATA RECALL" AUTOMATIC TRANSMISSION SHIFTS ARE JERKY. I TOOK INTO VOLVO SERVICE WHITE PLAINS NY. THEY FOUND ERROR CODE TCM-P074468 AND RESET. THEY TOLD ME IF PROBLEM PERSISTS I WOULD NEED A NEW TRANSMISSION. MY VEHICLE IS IN GREAT CONDITION AND WELL MAINTAINED WITH 104063 MILES. THE PROBLEM STILL PERSISTS. I THEN DID FURTHER RESEARCH AND FOUND THAT MY VECHICLE WAS RECALLED FOR THAT SAME PROBLEM AND ERROR MESSAGE. BUT MY VIN # WAS NOT INCLUDED IN THE RECALL. VOLVO IS NOT ACKNOWLEGING RESPONSIBILITY FOR THIS PROBLEM. I'VE ENCLOSED MY VEHICL…

Owner-reported narrative. 104,063 miles reported. Look up ODI 11155873 at NHTSA ↗

Owner report 11194253 · 2019-04-05 (April 5, 2019)

THIS CAR HAS ONLY 54K MILES! AND IS DRIVEN BY A SENIOR CITIZEN LADY, BOUGHT NEW, NO CRASHES ETC. 1. ABS AND DTSC WARNING APPEARS ON DASH. CAR TRAVELING ABOUT 25 MPH AND STOPS IN MIDDLE OF INTERSECTION, ENGINE STILL RUNNING, WILL NOT MOVE DESPITE FLOORING ACCELERATOR. IT'S AS THOUGHT THE ABS HAS APPLIED THE BRAKES AND WONT LET THE CAR MOVE. TAP BRAKES, MOVE SHIFT TO MANUAL MODE AFTER NOT MOVING FOR ABOUT 30 SECONDS CAR FREES UP AND DRIVES NORMALLY BUT ABS/DTSC LIGHTS STILL ON. WENT STRAIGHT TO DEALER, WHICH WAS NEARBY. DEALER SAYS REAR ABS S…

Owner-reported narrative. 54,200 miles reported. Look up ODI 11194253 at NHTSA ↗

Recall history

3 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

10V489000 · Air Bags:Frontal

Reported: 2010-10-13 (October 13, 2010)

VOLVO IS RECALLING CERTAIN MODEL YEAR 2010-2011 S80, XC70, MODEL YEAR 2011 XC60 AND MODEL YEAR 2010 V70 VEHICLES. THERE MAY BE AN INTERMITTENT FAULT IN THE DRIVER'S AIRBAG CLOCKSPRING WIRING CONNECTOR FOR THE SUPPLEMENTAL RESTRAINT SYSTEM.

Consequence: IN THE EVENT OF A CRASH, THE DRIVER'S FRONTAL AIRBAG MAY NOT DEPLOY AS INTENDED OR AT ALL, AND THEREFORE WILL NOT BE ABLE TO PROPERLY PROTECT THE DRIVER, INCREASING THE RISK OF INJURIES.

Remedy: DEALERS WILL INSTALL A METAL SHIM IN THE DRIVER'S AIR BAG CLOCKSPRING WIRING CONNECTOR. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 20, 2010. OWNERS MAY CONTACT VOLVO AT 1-800-458-1552.

NHTSA campaign record ↗
10V579000 · Engine And Engine Cooling

Reported: 2010-11-17 (November 17, 2010)

VOLVO IS RECALLING CERTAIN MODEL YEAR 2011, S80, S60, XC70 AND XC60 VEHICLES. THE SOFTWARE CALIBRATION FOR THE FUEL CUT-OFF FUNCTIONALITY IN THE ENGINE CONTROL MODULE (ECM) IS TOO SENSITIVE.

Consequence: SUDDEN ENGINE STALL COULD OCCUR INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL UPDATE THE ECM AND TCM WITH NEW SOFTWARE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE DECEMBER 10, 2010. OWNERS MAY CONTACT VOLVO AT 1-800-458-1552 OR AT CUSTOMERCARE@VOLVOFORLIFE.COM.

NHTSA campaign record ↗
20V378000 · Seat Belts:Front

Reported: 2020-06-30 (June 30, 2020)

Volvo Cars of N.A., LLC (Volvo) is recalling certain 2008-2016 V70 and XC70, 2007-2016 S80, 2011-2018 S60 and V60, 2016-2018 S60 Cross Country, 2014-2020 S60L, 2009-2015 S80L, 2009-2016 XC60 and 2015-2018 V60 Cross Country vehicles. The flexible steel cable that connects the seat belt to the front outboard seating positions may fatigue over time, causing the seat belt to not secure the occupant in the event of a crash.

Consequence: An unsecured occupant has an increased risk of injury in the event of a crash.

Remedy: Volvo will notify owners, and dealers will replace the seat belt anchor cable for both front seats. The recall began December 10, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R10029.

NHTSA campaign record ↗