2011 Volkswagen ROUTAN: complaints, problems and recalls

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT WHILE DRIVING 5 MPH AND PARKING THE VEHICLE, THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING WITH THE BRAKES DEPRESSED. THE VEHICLE THEN CRASHED INTO METAL POLES AND ANOTHER VEHICLE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS THEN TOWED TO A DEALER WHERE THE CONTACT WAS AWAITING THE RESULTS OF A PENDING INVESTIGATION. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 242.

Owner-reported narrative. 242 miles reported. Look up ODI 10406138 at NHTSA ↗

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN ROUTAN. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 65 MPH, THE VEHICLE BEGAN TO INCREASE ACCELERATION WITHOUT WARNING AND THE THROTTLE BECAME STUCK. AFTER SEVERAL ATTEMPTS THE ACCELERATOR PEDAL RELEASED AND THE VEHICLE BEGAN TO FUNCTION NORMALLY. THE IDENTICAL FAILURE OCCURRED ON MORE THAN ONE OCCASION. THE CONTACT WAS IN THE PROCESS OF TAKING THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,300. UPDATED 8/30/11 *CN…

Owner-reported narrative. 2,300 miles reported. Look up ODI 10416937 at NHTSA ↗

HAD THE VAN LESS THAN 3 MONTHS AND TOOK IT IN FOR SERVICE - BRAKES SQUEAKING AND STEERING PULLING TO RIGHT W/ONLY 4K MILES. FOUND OUT STEERING BOOT WAS "DISINTEGRATED" AND NEEDED TO BE REPLACED, ALONG WITH STEERING PUMP AND RELATED PARTS. DEALERSHIP HAD NO EXPLANATION AS TO WHY THE DAMAGE OCCURRED OR WHAT COULD HAVE CAUSED IT. MY VAN WAS IN THE SHOP FOR 28 DAYS WAITING FOR AVAILABLE PARTS AND COMPLETING REPAIRS. I HAVE ONLY HAD MY VAN BACK A WEEK AND IT'S PULLING TO THE RIGHT AGAIN. ALSO, A/C DOESN'T COOL CONSISTENTLY - FADES IN AND OUT. …

Owner-reported narrative. 4,000 miles reported. Look up ODI 10421300 at NHTSA ↗

MY SISTER BOUGHT A VW ROUTAN SE 2011 SIX MONTHS AGO. RECENTLY, WE HAVE EXPERIENCED A "SAFETY PROBLEM" WITH THE VEHICLE ESPECIALLY WHEN WE ARE TRYING PARK IT ON A (STEEP DOWNHILL) BETWEEN TWO CARS IN SAN FRANCISCO. WHEN THE TRANSMISSION IS PUT IN REVERSE AND THE DRIVER IS BACKING UP TO PARK BETWEEN THE TWO CARS ON A STEEP DOWNHILL, THE VW ROUTAN MOVES FORWARD APPROXIMATELY ONE FOOT PRIOR TO BACKING UP AND WE FEEL ABNORMAL VIBRATIONS IN THE TRANSMISSION/ENGINE. PLUS, IF YOU DO NOT PRESS ANY GAS WHEN THE TRANSMISSION IS PUT IN REVERSE, THE CAR ACT…

Owner-reported narrative. Look up ODI 10435306 at NHTSA ↗

WITH THE REAR HATCH OPEN THERE IS NO COVER OR SAFETY STOP MECHANISM ON THE AUTOMATIC FOLDING REAR SEATS. ON SEVERAL OCCASIONS I HAVE ACCIDENTALLY DEPRESSED THE BUTTON AND HAVE HAD THE SEAT CRUSH OBJECTS IN ITS PATH. I AM GRAVELY CONCERNED ABOUT WHAT WOULD HAPPEN IF I HAD MY BABY SEAT STRAPPED IN WHILE I ACCIDENTALLY DEPRESSED THE BUTTON. WOULD MY CHILD BE CRUSHED OR MAIMED? BASED ON THE ITEMS IN MY TRUNK, YES. THERE IS ABSOLUTELY NO WAY TO STOP THE MECHANISM ONCE IT HAS STARTED AND NO WAY TO PREVENT ITS ACCIDENTAL DEPLOYMENT. I CONTACTED …

Owner-reported narrative. Look up ODI 10454307 at NHTSA ↗

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT THE VEHICLE EMITTED A SQUEAKING NOISE WHEN STOPPING. THE VEHICLE ALSO JERKED INTERMITTENTLY. IN ADDITION, THE FRONT PASSENGER DOOR OPENED ON ITS OWN AND WOULD NOT LOCK AUTOMATICALLY. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURES. THE DEALER PERFORMED A DIAGNOSTIC TEST AND WAS UNABLE TO DIAGNOSE THE FAILURE. THE DEALER STATED THAT THE VEHICLE WAS PERFORMING TO SPECIFICATIONS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. T…

Owner-reported narrative. 2,000 miles reported. Look up ODI 10456859 at NHTSA ↗

DRIVING DOWN I70 WEST BOUND GOING 70 MPH IN INDIANA AND ENGINE TURNED OFF LOST POWER EVERY LIGHT ON DASH CAME ON AND THE WAS A BLINKING RED LIGHT IN CENTER OF DASH. SOME HOW I MADE IT OVER TO THE EDGE OF THE ROAD AND PUT IT IN PARK. THE VAN WOULD NOT START. I NOTICED I WAS ON THE WHITE LINE AND WANTED TO MOVE THE VAN OVER MORE, BUT I COULD NOT GET THE VAN INTO NEUTRAL. I COULD FEEL THE EVERY CAR AND TRUCK DRIVE BY. I WAS SCARED FOR MY LIFE. I WAS TRAVELING WITH MY WIFE AND 3 CHILDREN UNDER FIVE ON THE COLDEST DAY OF THE YEAR. I KEPT THI…

Owner-reported narrative. 30,852 miles reported. Look up ODI 10491583 at NHTSA ↗

I HAVE A FEW CONCERNS ABOUT AN ACCIDENT MY WIFE WAS IN ON 12/06/2012. SHE WAS STRUCK HEAD ON BY ANOTHER DRIVER. SHE HAD THREE CHILDREN IN THE CAR. THEY WERE ON A HIGHWAY AND THEY WERE GOING 55MPH AND THE DRIVER THAT HIT THEM HEAD ON WAS GOING AROUND 20MPH ACCORDING TO THE POLICE REPORT. THERE WAS $10,000 DAMAGE TO THE FRONT OF THE ROUTAN. THE BODY SHOP SAYS THAT THEY HAVE TO REPLACE THE ENTIRE FRONT END. MY CONCERNS ARE THAT THE AIRBAGS NEVER DEPLOYED IN THIS CRASH AND THAT MY WIFE AND CHILDREN COULD HAVE BEEN SPARED SOME EMOTION…

Owner-reported narrative. 26,000 miles reported. Look up ODI 10491849 at NHTSA ↗