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2000 Volkswagen PASSAT: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

507 owner complaints analyzed

3 distinct recall campaigns

69,250 mi median reported failure mileage

Scope: 2000 model year. Data snapshot: . 346 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip is the most frequently named component, appearing in 59 of 507 complaints (11.6%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior22845.0%
Electrical and battery issues234.5%
Transmission and shifting214.1%
Fuel system concerns203.9%
Steering behavior193.7%
Engine operation183.6%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip
59
Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip:Control Unit/Module
56
Electrical System
30
Service Brakes, Hydraulic
27
Engine And Engine Cooling:Engine
25
Service Brakes, Air:Antilock:Control Unit/Module
24
Steering:Linkages:Tie Rod Assembly
19
Engine And Engine Cooling:Exhaust System:Emission Control
17
Component breakdown data
CategoryCount
Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip59
Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip:Control Unit/Module56
Electrical System30
Service Brakes, Hydraulic27
Engine And Engine Cooling:Engine25
Service Brakes, Air:Antilock:Control Unit/Module24
Steering:Linkages:Tie Rod Assembly19
Engine And Engine Cooling:Exhaust System:Emission Control17

Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip: 59; Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip:Control Unit/Module: 56; Electrical System: 30; Service Brakes, Hydraulic: 27; Engine And Engine Cooling:Engine: 25; Service Brakes, Air:Antilock:Control Unit/Module: 24; Steering:Linkages:Tie Rod Assembly: 19; Engine And Engine Cooling:Exhaust System:Emission Control: 17

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
20
25,000 to 49,999
56
50,000 to 74,999
119
75,000 to 99,999
82
100,000 to 149,999
56
150,000 and above
13
Reported problems by failure mileage data
CategoryCount
Under 25,00020
25,000 to 49,99956
50,000 to 74,999119
75,000 to 99,99982
100,000 to 149,99956
150,000 and above13

Under 25,000: 20; 25,000 to 49,999: 56; 50,000 to 74,999: 119; 75,000 to 99,999: 82; 100,000 to 149,999: 56; 150,000 and above: 13

50,000 to 74,999 miles has the most reports with usable mileage (119). 161 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2000
10
2001
40
2002
36
2003
51
2004
72
2005
94
2006
43
2007
40
2008
49
2009
21
2010
15
2011
9
2012
7
2013
4
2014
5
2015
4
2016
1
2017
2
2018
1
2019
1
2020
1
2025
1
Complaints over time data
CategoryCount
200010
200140
200236
200351
200472
200594
200643
200740
200849
200921
201015
20119
20127
20134
20145
20154
20161
20172
20181
20191
20201
20251

2000: 10; 2001: 40; 2002: 36; 2003: 51; 2004: 72; 2005: 94; 2006: 43; 2007: 40; 2008: 49; 2009: 21; 2010: 15; 2011: 9; 2012: 7; 2013: 4; 2014: 5; 2015: 4; 2016: 1; 2017: 2; 2018: 1; 2019: 1; 2020: 1; 2025: 1

Pattern summary

Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip leads the component reports. Braking behavior appears in 228 complaint narratives. Electrical and battery issues appears in 23 complaint narratives. Transmission and shifting appears in 21 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10000417 · 2002-12-29 (December 29, 2002)

I DRIVE A 2000 VOLKSWAGON PASSAT GLX 4MOTION. I HAVE FELT THAT I GOT A BAD CAR SINCE VERY EARLY ON IN MY LEASE (I NOW HAVE 8 MONTHS LEFT). ON THIS PARTICULAR OCCAISION, I HAD A SEVERE OIL LEAK. THE DEALER INFORMED ME THAT THERE WAS A HOLE IN MY OIL PAN THAT MUST HAVE BEEN CAUSED BY A ROCK (I DON'T RECALL FEELING ANYTHING HIT THE CAR HARD ENOUGH TO PUT A HOLE IN ANYTHING). I WAS TOLD THAT THIS WAS NOT A WARRANTEED ITEM, RATHER NORMAL WEAR AND TEAR. I HAVE OWNED 5 OTHER CARS AND NEVER HAD THIS PROBLEM. I ALSO NOTICED THAT THE CAR WAS SHAKING WHEN…

Owner-reported narrative. 21,000 miles reported. Look up ODI 10000417 at NHTSA ↗

Owner report 10001228 · 2002-12-19 (December 19, 2002)

THERE ARE FOUR OIL PACKETS LOCATED INTO HER VEHICLE. CAUSING THE VEHICLE TO STALL AND THE ENGINE LIGHT APPEAR ON THE DASHBOARD. PLEASE PROVIDE ADDITIONAL INFORMATION DEALER IS AWARE OF THE PROBLEM. TS

Owner-reported narrative. Look up ODI 10001228 at NHTSA ↗

Owner report 10001553 · 2002-12-27 (December 27, 2002)

WHILE DRIVING AT 35 MPH, VEHICLE WAS IN A FRONTAL COLLISION, AND NONE OF THE AIRBAGS DEPLOYED UPON IMPACT. THIS RESULTED IN DRIVER BEING SERIOUSLY INJURED. CONSUMER IS CURRENTLY ON DISABILITY AS THE RESULT OF THE INJURIES OBTAINED BY THIS ACCIDENT. PLEASE PROVIDE MORE DETAILS. TS

Owner-reported narrative. 1,200 miles reported. Look up ODI 10001553 at NHTSA ↗

Owner report 10001555 · 2002-12-27 (December 27, 2002)

VEHICLE WAS IN A FRONTAL COLLISION, AND THE PRESSURE OF THE DRIVER IMPACTING THE CONSOLE, CAUSED THE CONSOLE TO TWIST AND ACTIVATE THE SEAT BELT RELEASE BOTTOM. THIS RESULTED IN THE DRIVER BEING THROWN FROM THERE SEAT, WHICH CAUSE THEM TO HAVE HEAD INJURIES. PLEASE PROVIDE MORE DETAILS. TS

Owner-reported narrative. Look up ODI 10001555 at NHTSA ↗

Owner report 10003757 · 2003-01-14 (January 14, 2003)

CONSUMER STATES WHILE DRIVING THE IGNITION COIL BROKE CAUSING LOST OF ACCELERATION. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. TS

Owner-reported narrative. Look up ODI 10003757 at NHTSA ↗

Owner report 10003935 · 2002-12-16 (December 16, 2002)

NAR 1/15/2003. THE INSTRUMENT CLUSTER FAILED AT A LOW MILEAGE. THE FIRST SIGN OF A PROBLEM WAS THE AIR BAG LIGHT WHICH HAD COME ON AND DID SO SPORADICALLY. THE PROBLEM PROGRESSED TO THE TACHOMETER AND SPEEDOMETER WHICH BEGAN MOVING ERRATICALLY, TO THE POINT THE VEHICLE BEGAN STALL. THE INSTRUMENT CLUSTER FAILED AGAIN AND THE MECHANIC THOUGHT THE PROBLEM WAS WITH THE IGNITION. THE PROBLEM CONTINUED AND AFTER PERFORMING A DIAGNOSTIC THERE WAS A READING THAT THERE WAS A PROBLEM WITH THE STARTER. AS OF NOW THE PROBLEM HAS NOT BEEN RESOLVED. *JB

Owner-reported narrative. 19,000 miles reported. Look up ODI 10003935 at NHTSA ↗

Owner report 10005473 · 2003-02-07 (February 7, 2003)

WET WEATHER BRAKING...SAME AS OTHER COMPLAINTS. THERE IS A SIGNIFICANT DELAY IN BRAKING RESPONSE IN WET WEATHER. ONCE THE BRAKES 'GRAB' STOPPING IS NOT A PROBLEM; I'VE LEARNED TO BRAKE EARLY. THE PROBLEM SEEMS TO BE REDUCED IF YOU TRY TO FREQUENTLY TOUCH THE BRAKES, I'M ASSUMING THIS CLEARS WATER BUILD-UP FROM THE ROTORS/PADS. IS THIS A PROBLEM WITH THE OPEN DESIGN OF THE ALLOY WHEELS OR IS THE DISC/ROTOR GUARD THAT SITS BEHIND THE WHEEL BECOMING FILLED WITH WATER? FYI, I HAVE A 2000 PASSAT 4MOTION GLX WAGON.

Owner-reported narrative. Look up ODI 10005473 at NHTSA ↗

Owner report 10006826 · 2003-01-16 (January 16, 2003)

VW WILL NOT COVER THE REPAIR OF THE CONTROL ARMS AND AFTER RESEARCHING THE WEB I FOUND THAT FAILURE OF THE CONTROL ARMS ARE NORMAL FOR THIS MODEL. *PH *JB **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT OVER TO ARTEMIS**770854

Owner-reported narrative. 80,500 miles reported. Look up ODI 10006826 at NHTSA ↗

Recall history

3 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

01V157000 · Fuel System, Gasoline:Storage:Tank Assembly

Reported: 2001-05-03 (May 3, 2001)

VEHICLE DESCRIPTION: PASSENGER VEHICLES. SULFUR IN FUEL INTERACTS WITH CERTAIN ADDITIVES FOUND IN WIDELY AVAILABLE GASOLINE CAUSING SULFUR TO BECOME DEPOSITED ON THE CONTACT POINTS OF THREE FUEL SENDING UNITS MOUNTED INSIDE THE FUEL TANK. THIS COULD CAUSE THE FUEL GAUGE TO READ FULL WHILE THE FUEL TANK MAY NOT IN FACT BE FULL OR COULD BE EMPTY.

Consequence: RUNNING OUT OF FUEL WITHOUT WARNING WHILE THE FUEL GAUGE INDICATES THAT THERE IS SUFFICIENT FUEL IN THE TANK LEAD TO SAFETY PROBLEMS.

Remedy: DEALERS WILL REMOVE THE EXISTING FUEL LEVEL SENDING UNITS AND REPLACE THEM WITH FUEL LEVEL SENDING UNITS USING A NEW ALLOY COMPOSED OF GOLD, SILVER, AND A SMALL AMOUNT OF NICKEL, WHICH WILL NOT CHEMICALLY REACT WITH SULFUR. VW/AUDI WILL ALSO CALL BACK VEHICLES THAT WERE REPAIRED UNDER A PREVIOUS RECALL LAST JUNE IN ORDER TO INSTALL THE UPDATED FUEL SENDING UNITS NHTSA 00V137/AUDI LB). OWNER NOTIFICATION BEGAN MAY 1, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT AUDI AT 1-866-892-2834.

NHTSA campaign record ↗
02V026000 · Fuel System, Gasoline:Storage:Tank Assembly:Filler Pipe And Cap

Reported: 2002-01-25 (January 25, 2002)

ON SOME PASSENGER VEHICLES, THE FUEL TANK FILLER NECK CAN SUFFER ABRASION DAMAGE IF THE REAR TIRE GOES FLAT AND THE VEHICLE IS DRIVEN UNTIL THE TIRE DISINTEGRATES.

Consequence: FUEL LEAKAGE CAN OCCUR INCREASING THE RISK OF A FIRE.

Remedy: DEALERS WILL FIT PASSAT VEHICLES WITH A NEW WHEEL HOUSE LINER THAT WILL BETTER PROTECT THE CAR'S FILLER NECK. JETTA VEHICLES WILL BE FITTED WITH A DIFFERENT METAL SHIELD DESIGNED TO ENHANCE ABRASION PROTECTION IN THE EVENT OF TIRE DISINTEGRATION. OWNER NOTIFICATION BEGAN JUNE 13, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT VOLKSWAGEN AT 1-800-822-8987.

NHTSA campaign record ↗
08V156000 · Fuel System, Gasoline:Delivery

Reported: 2008-04-07 (April 7, 2008)

VOLKSWAGEN IS RECALLING 412,000 MY 1999-2005 PASSAT (5TH GENERATION) VEHICLES EQUIPPED WITH AUTOMATIC TRANSMISSIONS AND PRODUCED AFTER JUNE 14, 1999. THESE VEHICLES MAY HAVE AN UNDERBODY HEAT SHIELD THAT CAN BECOME DAMAGED. IN ADDITION, AFFECTED VEHICLES WITH AUTOMATIC OR MANUAL TRANSMISSIONS MAY HAVE A FUEL LINE (1.8T ENGINES ONLY) OR FUEL TANK VENTILATION VALVE (4MOTION/ALL WHEEL DRIVE ONLY) THAT CAN LEAK DUE TO FRACTURE.

Consequence: A HEAT SHIELD THAT MAY CONTACT THE EXHAUST SYSTEM CAN RESULT IN A VEHICLE FIRE. IN ADDITION, A FUEL LEAK FROM A FUEL LINE OR FUEL TANK VENTILATION VALVE, IN THE PRESENCE OF AN IGNITION SOURCE, CAN LEAD TO A VEHICLE FIRE.

Remedy: DEALERS WILL INSTALL ADDITIONAL UNDERBODY HEAT SHIELDS ON VEHICLES WITH AUTOMATIC TRANSMISSIONS TO COVER THE POSSIBLY DAMAGED AREAS AND FLASH ALL 1.8T ENGINES WITH A PRECAUTIONARY SOFTWARE UPDATE. DEALERS WILL ALSO INSPECT AND ADJUST THE FUEL LINE ROUTING ON 1.8T VEHICLES AND THE FUEL TANK VENTILATION VALVE ON 4MOTION/ALL WHEEL DRIVE VEHICLES, AND REPLACE COMPONENTS IF NECESSARY FREE OF CHARGE. THE RECALL BEGAN ON JUNE 13, 2008. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.

NHTSA campaign record ↗