2023 Toyota SIENNA HYBRID: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
68 owner complaints analyzed
2 distinct recall campaigns
48,221 mi median reported failure mileage
Scope: 2023 model year. Data snapshot: . 6 complaints include usable failure mileage.
Most common problems
Service Brakes is the most frequently named component, appearing in 25 of 68 complaints (36.8%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 27 | 39.7% |
| Electrical and battery issues | 5 | 7.4% |
| Engine operation | 1 | 1.5% |
| Steering behavior | 1 | 1.5% |
| Fuel system concerns | 1 | 1.5% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Service Brakes | 25 |
| Unknown Or Other | 16 |
| Electrical System | 6 |
| Visibility/Wiper | 6 |
| Air Bags | 3 |
| Power Train | 3 |
| Seat Belts | 3 |
| Parking Brake | 2 |
Service Brakes: 25; Unknown Or Other: 16; Electrical System: 6; Visibility/Wiper: 6; Air Bags: 3; Power Train: 3; Seat Belts: 3; Parking Brake: 2
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 2 |
| 25,000 to 49,999 | 1 |
| 50,000 to 74,999 | 3 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 2; 25,000 to 49,999: 1; 50,000 to 74,999: 3; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
50,000 to 74,999 miles has the most reports with usable mileage (3). 62 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2022 | 1 |
| 2023 | 18 |
| 2024 | 20 |
| 2025 | 13 |
| 2026 | 16 |
2022: 1; 2023: 18; 2024: 20; 2025: 13; 2026: 16
Pattern summary
Service Brakes leads the component reports. Braking behavior appears in 27 complaint narratives. Electrical and battery issues appears in 5 complaint narratives. Engine operation appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11498384 · 2022-12-21 (December 21, 2022)
Driving along a rural road under 40 mph at 11:30 at night with no other traffic present. There was a slight transition in pavement from a possible small culvert replacement. The defrost was on high and it was 22 degrees outside. The windshield cracked just above the defrost vent.
Owner-reported narrative. Look up ODI 11498384 at NHTSA ↗
Owner report 11503015 · 2023-01-22 (January 22, 2023)
No system is failed in our sienna. Only safety problem we have is the rear view mirror completely block off when kid use the entertainment system. When I talk to the deanship, they told me they can't add any rear view camera due to the electrical harness problem. Not sure if anything can be done, please let me know what you guys think.
Owner-reported narrative. Look up ODI 11503015 at NHTSA ↗
Owner report 11506822 · 2023-02-12 (February 12, 2023)
We recently got a Sienna 2023, 25 anniversary, and added the multimedia package. Once received the car we notice that the usage of this rear entertainment blocked the vision through the rear view mirror becoming a major safety hazard.
Owner-reported narrative. Look up ODI 11506822 at NHTSA ↗
Owner report 11518811 · 2023-04-25 (April 25, 2023)
The entertainment screen is completely blocking the rear view when in use which is very dangerous when backing out. Also, I can’t see ambulances, fire trucks, police, etc. are coming behind me to pull over. This is a very serious safety issues for driver. Toyota said that I need to close the screen when this happens but it’s more dangerous for the driver to turn around to close the screen while driving.
Owner-reported narrative. Look up ODI 11518811 at NHTSA ↗
Owner report 11521894 · 2023-05-14 (May 14, 2023)
There is a problem with the lighting in the information dial. The handbook even says the gauges may be hard to read in daylight if any lights are on. The daylight driving lights are always on. This is even worst when headlights are on. Many states like Texas, New Mexico, Colorado, Utah, Nevada and California have roads where headlights are required at all hours. There is also much sunlight. The gauge is virtually impossible to read. This includes the tachometer, fuel gauges, engine alerts, low tire pressure, etc. I feel this can cause unsa…
Owner-reported narrative. Look up ODI 11521894 at NHTSA ↗
Owner report 11523323 · 2023-05-22 (May 22, 2023)
We had a "hybrid system malfunction" warning on the dashboard and the van slowed down to 20 mph on a climb. With the flow of traffic at 50mph on a two lane road and no shoulder to pull off, this cause a serious risk to us and other drivers. Stopping and starting the car several times did not cause the warning to go away and the owner's manual says to stop driving. There were no warning lights prior to this happening. The warning and the MIL came on at the same time as the van started slowing. The local dealer now has the van and are not ab…
Owner-reported narrative. Look up ODI 11523323 at NHTSA ↗
Owner report 11528287 · 2023-06-22 (June 22, 2023)
While driving slowly into a parking slot, the brakes released and the vehicle surged over a parking block and into a sign. On a couple of time previously, I have encountered similar situations but never when parking at slow speed.
Owner-reported narrative. Look up ODI 11528287 at NHTSA ↗
Owner report 11529363 · 2023-06-28 (June 28, 2023)
2 month after buying the car, in Jan i turned the car on and the windshield wipers didn't work. It was a snowy day and the salt and snow made it dangerous to drive. Before i had a chance to bring it to the dealer, after about 2 hours, the wipers started working. This happened again in April, i was driving on the highway and it was raining intermittently. . I was using the wipers, and suddenly they wouldn't turn on. I pulled into the first rest stop and forced the wipers up by hand and than it started working.
Owner-reported narrative. Look up ODI 11529363 at NHTSA ↗
Recall history
2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
25V086000 · Seats:Critical Fasteners | Seats:Mid/Rear Assembly:Recliner
Reported: 2025-02-13 (February 13, 2025)
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021-2025 Sienna Hybrid vehicles. The bolts for the seatbacks on the third-row seat assemblies may not be tightened properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints," 207, "Seating Systems," and 225, "Child Restraint Anchorage Systems."
Consequence: An improperly tightened seatback may not adequately restrain the occupant during a crash, increasing their risk of injury.
Remedy: Dealers will tighten the seat assembly bolts, free of charge. Owner notification letters were mailed April 1, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA05.
NHTSA campaign record ↗25V877000 · Equipment Adaptive/Mobility:Wheelchair Restraints/Securement:Latch/Anchor:
Reported: 2025-12-17 (December 17, 2025)
Vantage Mobility, LLC (VM) is recalling certain 2021-2026 Honda Odyssey, 2021-2025 Chrysler Pacifica, and Toyota Sienna vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.
Consequence: An unsecured wheelchair can move during transit, increasing the risk of injury.
Remedy: Dealers will inspect and replace the retractors, free of charge. Owner notification letters was mailed January 27, 2026. Owners may contact Vantage Mobility customer service at 1-800-488-9082.
NHTSA campaign record ↗