2003 Toyota MATRIX: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
268 owner complaints analyzed
1 distinct recall campaigns
75,500 mi median reported failure mileage
Scope: 2003 model year. Data snapshot: . 170 complaints include usable failure mileage.
Most common problems
Air Bags is the most frequently named component, appearing in 56 of 268 complaints (20.9%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Transmission and shifting | 60 | 22.4% |
| Braking behavior | 32 | 11.9% |
| Steering behavior | 14 | 5.2% |
| Electrical and battery issues | 13 | 4.9% |
| Engine operation | 12 | 4.5% |
| Fuel system concerns | 2 | 0.7% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Air Bags | 56 |
| Power Train:Manual Transmission | 33 |
| Power Train:Clutch Assembly | 20 |
| Vehicle Speed Control | 20 |
| Power Train | 17 |
| Power Train:Automatic Transmission | 14 |
| Unknown Or Other | 11 |
| Electrical System | 10 |
Air Bags: 56; Power Train:Manual Transmission: 33; Power Train:Clutch Assembly: 20; Vehicle Speed Control: 20; Power Train: 17; Power Train:Automatic Transmission: 14; Unknown Or Other: 11; Electrical System: 10
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 34 |
| 25,000 to 49,999 | 25 |
| 50,000 to 74,999 | 24 |
| 75,000 to 99,999 | 35 |
| 100,000 to 149,999 | 36 |
| 150,000 and above | 16 |
Under 25,000: 34; 25,000 to 49,999: 25; 50,000 to 74,999: 24; 75,000 to 99,999: 35; 100,000 to 149,999: 36; 150,000 and above: 16
100,000 to 149,999 miles has the most reports with usable mileage (36). 98 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2002 | 14 |
| 2003 | 30 |
| 2004 | 28 |
| 2005 | 14 |
| 2006 | 11 |
| 2007 | 8 |
| 2008 | 21 |
| 2009 | 21 |
| 2010 | 33 |
| 2011 | 15 |
| 2012 | 7 |
| 2013 | 5 |
| 2014 | 12 |
| 2015 | 34 |
| 2016 | 9 |
| 2017 | 2 |
| 2018 | 4 |
2002: 14; 2003: 30; 2004: 28; 2005: 14; 2006: 11; 2007: 8; 2008: 21; 2009: 21; 2010: 33; 2011: 15; 2012: 7; 2013: 5; 2014: 12; 2015: 34; 2016: 9; 2017: 2; 2018: 4
Pattern summary
Air Bags leads the component reports. Transmission and shifting appears in 60 complaint narratives. Braking behavior appears in 32 complaint narratives. Steering behavior appears in 14 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10000334 · 2002-12-21 (December 21, 2002)
AFTER PURCHASE, COMPLAINED OF HAVING STEERING WANDER. AND NOT ONLY DID THE DEALER NOT FIX THE PROBLEM, BUT RETURNED THE CAR WITH THE POWER STEERING MALFUNCTIONING. AFTER SEVERAL MORE TRIPS TO THE DEALER, THEY FINALLY REPLACED THE STEERING RACK ADMITTING PROBLEMS WITH SOME UNITS. UPON BEING INFORMED THAT THIS MADE NO DIFFERENCE, AND WITHOUT FURTHER RETESTING, CARMAX AND TOYOTA REFUSE TO PERFORM ANY MORE ATTEMPTS AT FIXING EITHER PROBLEM. TS
Owner-reported narrative. 27 miles reported. Look up ODI 10000334 at NHTSA ↗
Owner report 10000746 · 2003-01-06 (January 6, 2003)
THE AUTO HEADLIGHT SYSTEM THAT TURNS THE HEADLIGHTS ON AND OFF DOES NOT FUNCTION PROPERLY. IT TURNS THE HEADLIGHTS ON AT ALL TIMES OF THE DAY, MORE OFTEN ON BRIGHT SUNNY DAYS WHEN DRIVING THROUGH SHADOWS. THIS MAKE IT VERY DIFFICULT TO READ GUAGES, SPEEDOMETER ETC.
Owner-reported narrative. 100 miles reported. Look up ODI 10000746 at NHTSA ↗
Owner report 10001302 · 2002-12-20 (December 20, 2002)
WHILE DRIVING, CONSUMER ATTEMPTED TO MAKE TURNS AND STEERING WAS VERY HARD. CONSUMER VISUALLY NOTICED A FLUID LEAKING FROM UNDER VEHICLE. DEALER DIAGNOSED THAT THE POWER STEERING PUMP HAD FAILED. TS THE NEXT DAY, CONSUMER NOTICED MORE FLUID LEAKING. DEALER REPLACED CRANKSHAFT AND KEYWAY. DOME LIT INOPERATIVE. BULB REPLACED. CHECK ENGINE LIGHT WAS ON. DEALER FOUND EVAPORATIVE SYSTEM MALFUNCTIONED. *TT
Owner-reported narrative. 1,130 miles reported. Look up ODI 10001302 at NHTSA ↗
Owner report 10001305 · 2002-12-20 (December 20, 2002)
CONSUMER VISUALLY NOTICED OIL LEAKING FROM VEHICLE. DEALER DIAGNOSED THAT THE CRANK SHAFT KEY HAD FAILED AND REPLACED. TS
Owner-reported narrative. Look up ODI 10001305 at NHTSA ↗
Owner report 10003247 · 2003-01-23 (January 23, 2003)
THE DAYTIME RUNNING LIGHTS TURN ON MYSTERIOUSLY AT NIGHT WHILE THE CAR IS TURNED OFF. SYMPTOMS INCLUDED A DEAD BATTERY AFTER NOT DRIVING THE CAR FOR THREE DAYS, AND THE DASHBOARD PANEL LIGHTS TURNING OFF WHENEVER THE TURN SIGNAL IS USED. DEALERSHIP DENIED THERE WAS A PROBLEM.
Owner-reported narrative. Look up ODI 10003247 at NHTSA ↗
Owner report 10003286 · 2003-01-23 (January 23, 2003)
PURCHASED A 2003 MATRIX RS WITH OPTION PK THAT INCLUDED 17" WHEELS, ABS, ALL WEATHER GUARD PACKAGE, AND SPORTS TRIM. FIRST SNOW I FOUND OUT THE PACKAGE WITH A INCLUDES SUMMER ONLY TIRES. MY MISTAKE FOR NOT CHECKING THE TIRES, BUT THE ABS BRAKES AND ALL WEATHER GUARD PACKAGE LEAD ME TO BELIEVE THE CAR WAS READY FOR WINTER. IT IS VERY DANGEROUS TO DRIVE WITH CURRENT TIRES.
Owner-reported narrative. Look up ODI 10003286 at NHTSA ↗
Owner report 10004200 · 2003-01-21 (January 21, 2003)
WHEN VEHICLE IS PARKED ON AND UPGRADE, CONSUMER STATES THE VEHICLE ROLLS BACKWARDS. THE VEHICLE IS AN AUTOMATIC. CAUSE IS UNKNOWN. PLEASE PROVIDE ANY FURTHER INFORMATION. TS
Owner-reported narrative. Look up ODI 10004200 at NHTSA ↗
Owner report 10005407 · 2003-02-06 (February 6, 2003)
THE CAR SEATS HAVE A WHITE LINT AND BALLING FRONT AND BACK. THE PROBLEM IS ONLY GETTING WORSE. THE MATERIAL LOOKS LIKE IT IS WEARING OUT.
Owner-reported narrative. 130 miles reported. Look up ODI 10005407 at NHTSA ↗
Recall history
1 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
08V162000 · Visibility:Glass, Side/Rear
Reported: 2008-04-10 (April 10, 2008)
TOYOTA IS RECALLING 662,178 MY 2003-2004 COROLLA, COROLLA MATRIX AND PONTIAC VIBE VEHICLES EQUIPPED WITH POWER WINDOWS. THE DRIVER AND FRONT PASSENGER DOOR GLASS BOLTS MAY LOOSEN AND COME OFF, CAUSING THE DOOR GLASS TO SEPARATE FROM THE WINDOW REGULATOR. DUE TO THE COMPONENTS BECOMING LOOSE AND POSSIBLY RATTLING, AN ABNORMAL NOISE MAY BE HEARD FROM THE DRIVER AND /OR FRONT PASSENGER DOOR WHEN OPERATING THE POWER WINDOWS.
Consequence: THE DOOR GLASS MAY SEPARATE FROM THE WINDOW REGULATOR, BIND AND SHATTER DURING OPERATION OF THE POWER WINDOWS, CAUSING DRIVER DISTRACTION AND/OR INJURY.
Remedy: DEALERS WILL REPLACE THE DRIVER AND FRONT PASSENGER DOOR GLASS BOLTS WITH NEWLY DESIGNED BOLTS FREE OF CHARGE. THE RECALL BEGAN ON APRIL 16, 2008 TO TOYOTA OWNERS. THE RECALL BEGAN ON MAY 21, 2008, FOR PONTIAC OWNERS. OWNERS MAY CONTACT TOYOTA AT 1-888-270-9371 OR PONTIAC AT 1-800-620-7668.
NHTSA campaign record ↗