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U.S. public vehicle records

2002 Toyota MATRIX: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

2 owner complaints analyzed

0 distinct recall campaigns

18,000 mi median reported failure mileage

Scope: 2002 model year. Data snapshot: . 1 complaints include usable failure mileage.

This selection has limited data. It remains available for lookup but is excluded from search indexing.

Owner-reported patterns

Most common problems

Electrical System is the most frequently named component, appearing in 1 of 2 complaints (50.0%). A complaint can name multiple components.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Electrical System
1
Power Train:Clutch Assembly
1
Component breakdown data
CategoryCount
Electrical System1
Power Train:Clutch Assembly1

Electrical System: 1; Power Train:Clutch Assembly: 1

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
1
25,000 to 49,999
0
50,000 to 74,999
0
75,000 to 99,999
0
100,000 to 149,999
0
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,0001
25,000 to 49,9990
50,000 to 74,9990
75,000 to 99,9990
100,000 to 149,9990
150,000 and above0

Under 25,000: 1; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0

Under 25,000 miles has the most reports with usable mileage (1). 1 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2004
1
2010
1
Complaints over time data
CategoryCount
20041
20101

2004: 1; 2010: 1

Pattern summary

Electrical System leads the component reports. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10092887 · 2004-09-20 (September 20, 2004)

CONSUMER STATES TOOK VEHICLE TO THE DEALER FOR THE 25,000 MILES SERVICE, AND ASKED THE DEALER TO CHECK THE CLUTCH BECAUSE IT WAS SLIPPING. DEALER DID NOT CHECK THE CLUTCH. CONSUMER DROVE THE VEHICLE OUT OF THE GARAGE WITH THE CLUTCH SLIPPING. LATER, HE HAD TO TAKE THE VEHICLE BACK THE SECOND TIME. THIS TIME HE ASKED DEALER SPECIFICALLY THAT THE CLUTCH BE CHECKED. DEALER TOLD CONSUMER THAT THAT THE CLUTCH WAS DEFECTIVE. *AK

Owner-reported narrative. Look up ODI 10092887 at NHTSA ↗

Owner report 10351661 · 2010-08-25 (August 25, 2010)

WAITING FOR LIGHT TO TURN GREEN, ANOTHER DRIVER ALERT ME THAT THERE WAS SMOKE COMING FROM ENGINE COMPARTMENT. I IMMEDIATELY OPEN THE HOOD AND THERE WAS FIRE BETWEEN ENGINE AND FIREWALL. THE VEHICLE WAS A LEASED 2002 TOYOTA MATRIX XRS. MY INSURANCE COMPANY DECLARED IT A TOTAL LOSS. I TRIED TO CONTACT TOYOTA AND DEALER SEVERAL TIMES FOR ANSWERS IN REGARDS TO ISSUE BUT I WAS GIVEN THE SAME ANSWER, FIRES WERE NOT COVERED BY WARRANTY, WHICH IS I UNDERSTAND BUT THEY NEVER MAKE AN EFFORT TO MAKE INVESTIGATION TO WHAT CAUSED THE PROBLEM. *TR

Owner-reported narrative. 18,000 miles reported. Look up ODI 10351661 at NHTSA ↗

Recall history

0 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

No recall campaigns are recorded in this snapshot.