Toyota MATRIX steering problems
71 complaint narratives mention steering terms.
Key facts
1,177 owner complaints analyzed
7 distinct recall campaigns
51,000 mi median reported failure mileage
Scope: 2002 to 2013 model years. Data snapshot: . 729 complaints include usable failure mileage.
Steering behavior evidence
71 of 1,177 complaints match this topic (6.0%). The keyword filter can include complaints that mention a transmission without reporting its failure. View matching rules.
Owner report 10000334 · 2002-12-21 (December 21, 2002)
AFTER PURCHASE, COMPLAINED OF HAVING STEERING WANDER. AND NOT ONLY DID THE DEALER NOT FIX THE PROBLEM, BUT RETURNED THE CAR WITH THE POWER STEERING MALFUNCTIONING. AFTER SEVERAL MORE TRIPS TO THE DEALER, THEY FINALLY REPLACED THE STEERING RACK ADMITTING PROBLEMS WITH SOME UNITS. UPON BEING INFORMED THAT THIS MADE NO DIFFERENCE, AND WITHOUT FURTHER RETESTING, CARMAX AND TOYOTA REFUSE TO PERFORM ANY MORE ATTEMPTS AT FIXING EITHER PROBLEM. TS
Owner-reported narrative. 27 miles reported. Look up ODI 10000334 at NHTSA ↗
Owner report 10001302 · 2002-12-20 (December 20, 2002)
WHILE DRIVING, CONSUMER ATTEMPTED TO MAKE TURNS AND STEERING WAS VERY HARD. CONSUMER VISUALLY NOTICED A FLUID LEAKING FROM UNDER VEHICLE. DEALER DIAGNOSED THAT THE POWER STEERING PUMP HAD FAILED. TS THE NEXT DAY, CONSUMER NOTICED MORE FLUID LEAKING. DEALER REPLACED CRANKSHAFT AND KEYWAY. DOME LIT INOPERATIVE. BULB REPLACED. CHECK ENGINE LIGHT WAS ON. DEALER FOUND EVAPORATIVE SYSTEM MALFUNCTIONED. *TT
Owner-reported narrative. 1,130 miles reported. Look up ODI 10001302 at NHTSA ↗
Owner report 10029232 · 2003-07-26 (July 26, 2003)
WENT TO DEALER TWICE;COMPLAINED ABOUT BRAKES PULLING RIGHT; TOLD THEY COULDN'T REPRODUCE PROBLEM AND THE BRAKES WERE JUST "ADJUSTING"; TODAY, FAILURE IN STEERING AND BRAKE PULL ALMOST CAUSED WRECK.*AK
Owner-reported narrative. 20,000 miles reported. Look up ODI 10029232 at NHTSA ↗
Owner report 10070085 · 2004-01-15 (January 15, 2004)
AFTER PURCHASE, COMPLAINED OF "STEERING WANDER." NOT ONLY DID THE DEALER CARMAX TOYOTA NOT FIX THE PROBLEM, BUT RETURNED THE CAR WITH THE POWER STEERING MALFUNCTIONING. AFTER SEVERAL MORE TRIPS TO THE DEALER, THEY FINALLY REPLACED THE STEERING RACK ADMITTING PROBLEMS WITH SOME UNITS. UPON BEING INFORMED THAT THIS MADE NO DIFFERENCE, AND WITHOUT FURTHER RETESTING, CARMAX AND TOYOTA REFUSE TO PERFORM ANY MORE ATTEMPTS AT FIXING EITHER PROBLEM. SO NOW I'M FILING UNDER MARYLAND'S LEMON LAW BECAUSE I'M STUCK WITH A WANDERING CAR WITHOUT FULL…
Owner-reported narrative. 17,000 miles reported. Look up ODI 10070085 at NHTSA ↗
Owner report 10115521 · 2005-03-22 (March 22, 2005)
PREMATURELY THE VEHICLE WILL GET OUT OF ALIGNMENT. THIS WOULD CAUSE THE STEERING WHEEL TO PULL TO THE LEFT. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Owner-reported narrative. 44,000 miles reported. Look up ODI 10115521 at NHTSA ↗