2020 Toyota AVALON: complaints, problems and recalls

RECALL# 20V-682,IF A VEHICLE STALLS WHILE DRIVING,THIS COULD INCREASE THE RISK OF A CRASH.TOYOTA IS TALKING ABOUT THE RECALL FOR A LOW PRESSURE FUEL PUMP WHICH MAY STOP OPERATING.THIS IS A SERIOUS SAFETY CONDITION WHICH COULD ENDANGER THE LIVES OF MY FAMILY AND MYSELF.THIS CONDITION HAS BEEN REPORTED TO ME IN NOVEMBER 2020 WITH NO REMEDY IN SIGHT.ALL I WANT IS FOR TOYOTA TO FIX MY PROBLEM ASAP,OR TELL ME TO PARK MY VEHICLE AND USE A LOANER FROM TOYOTA TILL SERIOUS CONDITION IS FIXED.THERE ARE SEVERAL CLASS ACTION SUITS DUE TO THIS PROBLEM WITH …

Owner-reported narrative. 1,900 miles reported. Look up ODI 11395907 at NHTSA ↗

TL* THE CONTACT OWNS A 2020 TOYOTA AVALON. THE CONTACT STATED WHILE DRIVING AT 60 MPH, WHEN THE SUNROOF SHATTERED WITHOUT ANY OBJECT CAUSING THE IMPACT. THE VEHICLE WAS TAKEN TO LOCAL DEALER HERITAGE TOYOTA OWINGS MILLS (9801 REISTERSTOWN RD, OWINGS MILLS, MD 21117: [phone removed]), WHERE IT WAS DIAGNOSED THAT THE SUNROOF NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 8,937.

Owner-reported narrative. 8,937 miles reported. Look up ODI 11416402 at NHTSA ↗

ON OCTOBER 28, 2020, TOYOTA ANNOUNCED IT WAS CONDUCTING A SAFETY RECALL INVOLVING CERTAIN TOYOTA AND LEXUS VEHICLES PRODUCED BETWEEN JULY 2017 THROUGH DECEMBER 2019 DUE TO THE SAME FUEL PUMP ISSUE FOR WHICH THEY ANNOUNCED A SAFETY RECALL IN JANUARY 2020. THE REFERENCED VEHICLE DOOR STICKER SHOWS A PRODUCTION DATE OF 12/19, WHICH IS WITHIN THE PRODUCTION PERIOD ANNOUNCED ON 10/28/2020. HOWEVER, THE VIN ON THIS VEHICLE DOES NOT APPEAR ON ANY RECALL LIST AND THE DEALER TELLS ME THERE ARE NO RECALLS FOR MY VEHICLE. NONETHELESS, I HAVE EXPERIEN…

Owner-reported narrative. 4,000 miles reported. Look up ODI 11416511 at NHTSA ↗

I represent the family of a fatally injured rollaway victim. It is on their behalf I am reporting the circumstances of this incident and to strongly urge that NHTSA update the rollaway requirements specified in Federal Motor Vehicle Safety Standard 114. On August 22, 2020, It is believed that while attempting to retrieve the key fob, the driver inadvertently bumped the gear selector forward into Neutral, releasing the torque to the wheels that had kept it stationary on their sloped driveway. (Unlike shifting out of the Park position, which req…

Owner-reported narrative. Look up ODI 11426884 at NHTSA ↗

This has happened 3 times now. When putting gas in and the pump kicks off fuel gushes out of the tank. I only had a quarter of a tank at the time. Only got $1 worth in the last time this happened. If you try to put more fuel in pump will kick off then it just pushes fuel out all over the ground, which could easily cause a fire. Took to the dealer today to get this on record, had a full tank so they did not not try to gas it up. Get no warning that this is going to happen. On all 3 occasions I was able to gas up without an issue the next day.

Owner-reported narrative. Look up ODI 11444624 at NHTSA ↗

on 3 lane expressway (US422)about 1/4 mile from where the lanes split( see attached). No cars in front of me but cars in the lane to my left slowed. My car suddenly braked causing the car behind me to swerve to my right to avoid a collision. The adaptive breaking (incorrectly) determined that there was a collision hazard, thus creating an actual collision hazard

Owner-reported narrative. Look up ODI 11476773 at NHTSA ↗

When refueling vehicle, gasoline backs up immediately, doesn't shut off gas hose and pours out all over vehicle and feet of person refueling. Today is the 4th time it's happened. It's been to Gettle Toyota of Lakewood in Bradenton FL for this exact complaint and was told there's nothing wrong with the vehicle.

Owner-reported narrative. Look up ODI 11556756 at NHTSA ↗

TIE ROD LOOSE I heard a clunking noise while turning the steering wheel to the left at very low speeds. Took car in for service Service Mechanic found left outer tie rod end "with play, loose" Safety issue: potential loss of steering ability while driving Vehicle has been inspected and repaired - (my cost $1308.94) - images attached No warning messages / appeared about a month before I went in... it became progressively worse with time

Owner-reported narrative. Look up ODI 11602383 at NHTSA ↗

Reported: 2020-11-04 (November 4, 2020)

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.

Consequence: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.

Remedy: Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.

Reported: 2020-11-25 (November 25, 2020)

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Toyota Avalon and 2020 Avalon Hybrid, RAV4, and RAV4 Hybrid vehicles. Breakaway pins within the steering column, designed to absorb energy and reduce injury during a crash, could have been damaged during production, possibly affecting the performance of the driver's air bag in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Consequence: In the event of a crash, an air bag that does not perform as designed can increase the risk of injury.

Remedy: Toyota will notify owners, and dealers will replace the steering column, free of charge. The recall began December 18, 2020. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 20TB17/20TA17.

Reported: 2023-12-20 (December 20, 2023)

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.

Consequence: An air bag that does not deploy during a crash increases the risk of injury.

Remedy: Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.