2020 Toyota AVALON problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
10 owner complaints analyzed
3 distinct recall campaigns
4,000 mi median reported failure mileage
Scope: 2020 model year. Data snapshot: . 3 complaints include usable failure mileage.
Most common problems
Fuel/Propulsion System is the most frequently named component, appearing in 5 of 10 complaints (50.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Engine operation | 3 | 30.0% |
| Fuel system concerns | 3 | 30.0% |
| Transmission and shifting | 1 | 10.0% |
| Braking behavior | 1 | 10.0% |
| Steering behavior | 1 | 10.0% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Fuel/Propulsion System | 5 |
| Forward Collision Avoidance: Automatic Emergency Braking | 2 |
| Air Bags | 1 |
| Forward Collision Avoidance: Adaptive Cruise Control | 1 |
| Service Brakes | 1 |
| Steering | 1 |
| Vehicle Speed Control | 1 |
| Visibility:Sun/Moon Roof Assembly | 1 |
Fuel/Propulsion System: 5; Forward Collision Avoidance: Automatic Emergency Braking: 2; Air Bags: 1; Forward Collision Avoidance: Adaptive Cruise Control: 1; Service Brakes: 1; Steering: 1; Vehicle Speed Control: 1; Visibility:Sun/Moon Roof Assembly: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 3 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 3; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (3). 7 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2021 | 5 |
| 2022 | 1 |
| 2023 | 1 |
| 2024 | 2 |
| 2025 | 1 |
2021: 5; 2022: 1; 2023: 1; 2024: 2; 2025: 1
Pattern summary
Fuel/Propulsion System leads the component reports. Engine operation appears in 3 complaint narratives. Fuel system concerns appears in 3 complaint narratives. Transmission and shifting appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11395907 · 2021-02-12 (February 12, 2021)
RECALL# 20V-682,IF A VEHICLE STALLS WHILE DRIVING,THIS COULD INCREASE THE RISK OF A CRASH.TOYOTA IS TALKING ABOUT THE RECALL FOR A LOW PRESSURE FUEL PUMP WHICH MAY STOP OPERATING.THIS IS A SERIOUS SAFETY CONDITION WHICH COULD ENDANGER THE LIVES OF MY FAMILY AND MYSELF.THIS CONDITION HAS BEEN REPORTED TO ME IN NOVEMBER 2020 WITH NO REMEDY IN SIGHT.ALL I WANT IS FOR TOYOTA TO FIX MY PROBLEM ASAP,OR TELL ME TO PARK MY VEHICLE AND USE A LOANER FROM TOYOTA TILL SERIOUS CONDITION IS FIXED.THERE ARE SEVERAL CLASS ACTION SUITS DUE TO THIS PROBLEM WITH …
Owner-reported narrative. 1,900 miles reported. Look up ODI 11395907 at NHTSA ↗
Owner report 11416511 · 2021-05-13 (May 13, 2021)
ON OCTOBER 28, 2020, TOYOTA ANNOUNCED IT WAS CONDUCTING A SAFETY RECALL INVOLVING CERTAIN TOYOTA AND LEXUS VEHICLES PRODUCED BETWEEN JULY 2017 THROUGH DECEMBER 2019 DUE TO THE SAME FUEL PUMP ISSUE FOR WHICH THEY ANNOUNCED A SAFETY RECALL IN JANUARY 2020. THE REFERENCED VEHICLE DOOR STICKER SHOWS A PRODUCTION DATE OF 12/19, WHICH IS WITHIN THE PRODUCTION PERIOD ANNOUNCED ON 10/28/2020. HOWEVER, THE VIN ON THIS VEHICLE DOES NOT APPEAR ON ANY RECALL LIST AND THE DEALER TELLS ME THERE ARE NO RECALLS FOR MY VEHICLE. NONETHELESS, I HAVE EXPERIEN…
Owner-reported narrative. 4,000 miles reported. Look up ODI 11416511 at NHTSA ↗
Owner report 11426884 · 2021-07-28 (July 28, 2021)
I represent the family of a fatally injured rollaway victim. It is on their behalf I am reporting the circumstances of this incident and to strongly urge that NHTSA update the rollaway requirements specified in Federal Motor Vehicle Safety Standard 114. On August 22, 2020, It is believed that while attempting to retrieve the key fob, the driver inadvertently bumped the gear selector forward into Neutral, releasing the torque to the wheels that had kept it stationary on their sloped driveway. (Unlike shifting out of the Park position, which req…
Owner-reported narrative. Look up ODI 11426884 at NHTSA ↗
Owner report 11602383 · 2024-07-15 (July 15, 2024)
TIE ROD LOOSE I heard a clunking noise while turning the steering wheel to the left at very low speeds. Took car in for service Service Mechanic found left outer tie rod end "with play, loose" Safety issue: potential loss of steering ability while driving Vehicle has been inspected and repaired - (my cost $1308.94) - images attached No warning messages / appeared about a month before I went in... it became progressively worse with time
Owner-reported narrative. Look up ODI 11602383 at NHTSA ↗