2012 Suzuki AN400: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
2 owner complaints analyzed
2 distinct recall campaigns
3,418 mi median reported failure mileage
Scope: 2012 model year. Data snapshot: . 2 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 1 of 2 complaints (50.0%). A complaint can name multiple components.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 1 |
| Electrical System: Instrument Cluster/Panel | 1 |
Electrical System: 1; Electrical System: Instrument Cluster/Panel: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 2 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 2; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (2). 0 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2013 | 1 |
| 2016 | 1 |
2013: 1; 2016: 1
Pattern summary
Electrical System leads the component reports. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10556524 · 2013-12-18 (December 18, 2013)
SINCE BRAND NEW, THE SPEEDOMETER HAS A 8-10% ERROR AT HIGHWAY SPEED VERIFIED BY GPS. SUZUKI CLAIMS THIS IS NORMAL AND WITHIN THEIR STANDARDS. THE ODOMETER DOES READ THE CORRECT MILEAGE, SO THIS IS A DEFECT THAT THEY ENGINEERED INTO THE BIKE, AND REFUSE TO ACKNOWLEDGE AND REPAIR. I HAVE FOUND OUT THAT THIS PROBLEM IS COMMON TO ALL 400 AND 650 SUZUKI BERGMANS. OUR STATE OF WISCONSIN EVEN HAS A LAW THAT PROHIBITS DEFECTIVE SPEEDOMETERS SO SUZUKI IS IN VIOLATION OF STATE OF WISCONSIN STATUTE. *TR
Owner-reported narrative. 35 miles reported. Look up ODI 10556524 at NHTSA ↗
Owner report 10884425 · 2016-07-12 (July 12, 2016)
GOT MY SECOND SAFETY RECALL NOTICE IN THE MAIL AND WENT TO THE SUZUKI DEALER TODAY ON 7-12-16 AND WAS TOLD THAT IT WOULD BE 2 MONTHS OR SO BEFORE THEY CAN PREFORM THE RECALL. WHEN I GOT THE FIRST NOTICE IT WAS STILL WINTER TIME SO DID NOT GO TO THE DEALER FOR IT. WHAT HAPPENS IF I DRIVE THE SCOOTER ? WILL IT CATCH ON FIRE ? QUESTIONS DEALER COULD NOT ANSWER. I ASK WHY RECALL WILL TAKE SO LONG AND DEALER TOLD ME "YOU ARE NOT MY ONLY CUSTOMER" VERY DISAPPOINTED ON HOW THEY ARE HANDLING THIS.
Owner-reported narrative. 6,800 miles reported. Look up ODI 10884425 at NHTSA ↗
Recall history
2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
12V038000 · Exterior Lighting:Brake Lights:Switch
Reported: 2012-02-03 (February 3, 2012)
SUZUKI IS RECALLING CERTAIN MODEL YEAR 2012 AN400, AN650, AND DL650 SCOOTERS AND MOTORCYCLES MANUFACTURED PRIOR TO DECEMBER 17, 2011, BECAUSE THE LEVER-MOUNTED BRAKE LIGHT ACTUATING SWITCH(ES) MAY FAIL.
Consequence: ON THE AN400 AND AN650 MODELS, FAILURE OF THE SWITCHES WILL PREVENT THE SCOOTERS FROM STARTING. ON ALL OF THE AFFECTED MODELS, FAILURE OF THE BRAKE LIGHT SWITCH(ES) MAY CAUSE THE BRAKE LIGHTS TO NOT ILLUMINATE WHEN A SCOOTER OR MOTORCYCLE IS BRAKING, THEREBY INCREASING THE RISK OF A CRASH WITH A TRAILING VEHICLE.
Remedy: SUZUKI WILL NOTIFY OWNERS, AND SUZUKI DISTRIBUTORS WILL REPLACE THE BRAKE LIGHT ACTUATING SWITCH, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 13, 2011. OWNERS MAY CONTACT SUZUKI AT 1-714-996-7040.
NHTSA campaign record ↗16V018000 · Electrical System
Reported: 2016-01-19 (January 19, 2016)
Suzuki Motor of America, Inc. (Suzuki) is recalling certain model year 2008-2012 AN400, AN400A, DL1000, GSX1300R, 2008-2009 GSF1250S and GSF1250SA, 2008 GSX1300BK and GSX1300BKA, 2008-2010 GSX650F, GSX-R600, GSX-R750, VLR1800, VLR1800T, and 2009-2010 SFV650 and VZ1500 motorcycles. Due to a problem with the circuit board for the regulator/rectifier power module, the motorcycle may not sufficiently charge the battery and the motorcycle may stall.
Consequence: If the engine stalls while riding, there would be an increased risk of a crash.
Remedy: Suzuki will notify owners, and dealers will replace the regulator/rectifier, free of charge. The recall is expected to begin March 4, 2016. Owners may contact Suzuki customer service at 1-800-444-5077. Suzuki's number for this recall is 2A56 to 2A64.
NHTSA campaign record ↗