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U.S. public vehicle records

2024 Rivian R1S: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

17 owner complaints analyzed

6 distinct recall campaigns

24,256 mi median reported failure mileage

Scope: 2024 model year. Data snapshot: . 2 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Suspension is the most frequently named component, appearing in 5 of 17 complaints (29.4%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior423.5%
Steering behavior211.8%
Transmission and shifting15.9%
Electrical and battery issues15.9%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Suspension
5
Unknown Or Other
3
Vehicle Speed Control
3
Air Bags
2
Electrical System
2
Forward Collision Avoidance: Automatic Emergency Braking
2
Forward Collision Avoidance: Warnings
2
Seats
2
Component breakdown data
CategoryCount
Suspension5
Unknown Or Other3
Vehicle Speed Control3
Air Bags2
Electrical System2
Forward Collision Avoidance: Automatic Emergency Braking2
Forward Collision Avoidance: Warnings2
Seats2

Suspension: 5; Unknown Or Other: 3; Vehicle Speed Control: 3; Air Bags: 2; Electrical System: 2; Forward Collision Avoidance: Automatic Emergency Braking: 2; Forward Collision Avoidance: Warnings: 2; Seats: 2

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
1
25,000 to 49,999
1
50,000 to 74,999
0
75,000 to 99,999
0
100,000 to 149,999
0
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,0001
25,000 to 49,9991
50,000 to 74,9990
75,000 to 99,9990
100,000 to 149,9990
150,000 and above0

Under 25,000: 1; 25,000 to 49,999: 1; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0

Under 25,000 miles has the most reports with usable mileage (1). 15 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2024
8
2025
4
2026
5
Complaints over time data
CategoryCount
20248
20254
20265

2024: 8; 2025: 4; 2026: 5

Pattern summary

Suspension leads the component reports. Braking behavior appears in 4 complaint narratives. Steering behavior appears in 2 complaint narratives. Transmission and shifting appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11595164 · 2024-06-18 (June 18, 2024)

The horn is so quiet that when I was driving on the highway at 65 mph, someone changed lanes without looking. I tried to use the horn, but it was so soft that neither the other driver nor I could hear it, which nearly caused a major accident. I’ve spoken to other owners who have also noticed this issue. This could also be dangerous for pedestrians in case of a wrong crossing, as the horn may not be loud enough to alert them.

Owner-reported narrative. Look up ODI 11595164 at NHTSA ↗

Owner report 11597868 · 2024-07-01 (July 1, 2024)

Vehicle stopped working while driving. It completely shut off even though I had 250 miles of range available. It looked up the rear wheels and came to a very harsh stop. It was immobilized and even with a hard reset it didn’t come back to life.

Owner-reported narrative. Look up ODI 11597868 at NHTSA ↗

Owner report 11610095 · 2024-08-21 (August 21, 2024)

Below are the diagnostics that Rivian says happened. I pulled into a parking space and as I placed my foot on the brake the car launched forward. I DID NOT hold both peddles down at the same time. The car malfunctioned and thank god I hit another parked car and not a person. The car has no been in the shop and at Rivian service center for the last 4 months. They are taking no responsibility for the events and are not returning my calls. I have read on many chat boards that this has happened to other drivers and they say it is "user error"…

Owner-reported narrative. Look up ODI 11610095 at NHTSA ↗

Owner report 11611332 · 2024-08-28 (August 28, 2024)

The 15mm nut securing the 2nd row seat track, behind the passenger front seat, was not secure and the seat track moved in all directions by several millimeters. The nut was stripped and could not be tightened. This manufacturing defect was repaired by Rivian. However, given the ongoing quality issues with this Rivian, I would speculate that other safety related defects have yet to be discovered.

Owner-reported narrative. Look up ODI 11611332 at NHTSA ↗

Owner report 11613362 · 2024-09-08 (September 8, 2024)

My vehicle has been a service seven times, each time I have complained about my wife not being recognized by the passenger seat. She weighs 100 pounds, and I’m told that the weight limit is 65. On the latest visit they replaced the passenger seat and told me if it still does it, then it is a design flaw, and I’ll have to deal with it. Don’t find this acceptable as it affects my wife’s safety, and would like the manufacturer to rectify the issues of the airbag will function correctly.

Owner-reported narrative. Look up ODI 11613362 at NHTSA ↗

Owner report 11619209 · 2024-10-10 (October 10, 2024)

The contact owns a 2024 Rivian R1S. The contact stated that while his wife was attempting to park in a parking space, the vehicle unintendedly accelerated. The brake pedal was violently depressed however the vehicle continued to accelerate. No warning lights illuminated. The contact stated that the vehicle hit a curb in a landscaping zone and crashed into another vehicle. The air bags did not deploy during the incident. No medical attention was provided but the contact and the contact’s daughter suffered minor neck, side, and back pain. The w…

Owner-reported narrative. 5,000 miles reported. Look up ODI 11619209 at NHTSA ↗

Owner report 11628789 · 2024-12-04 (December 4, 2024)

Rivian has a 'kneel' option that uses the powered air suspension to lower the vehicle to make entry and exiting the vehicle easier for users. Yes, this can be turned off or on. When on, the function stops if a main door (driver/passenger) is open and left open the car will not continue to kneel for safety purposes. However, it does NOT stop if you are using the rear hatch to access anything. The car continues to kneel. I have hit my head multiple times on the rear hatch because I am behind the vehicle and assume a certain amount of head ro…

Owner-reported narrative. Look up ODI 11628789 at NHTSA ↗

Owner report 11630610 · 2024-12-13 (December 13, 2024)

Front wheel hub bolts back out on their own. This is a huge safety problem and needs a public recall. It is a known problem. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Owner-reported narrative. Look up ODI 11630610 at NHTSA ↗

Recall history

6 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

24V319000 · Equipment:Other:Labels

Reported: 2024-05-09 (May 9, 2024)

Rivian Automotive, LLC. (Rivian) is recalling certain 2024 R1T and R1S vehicles. The dashboard air bag warning label may be missing. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Consequence: Without the dashboard label, operators may be unaware of the increased risks that an air bag poses to an infant or child in the front seat, increasing the risk of injury to occupants.

Remedy: Rivian mailed owners the warning label information, free of charge. Owner notification letters were mailed May 30, 2024. Owners may contact Rivian customer service at 1-888-748-4264. Rivian's number for this recall is FSAM-1429.

NHTSA campaign record ↗
24V367000 · Exterior Lighting:Headlights

Reported: 2024-05-23 (May 23, 2024)

Rivian Automotive, LLC. (Rivian) is recalling certain 2023-2024 EDV, R1S, and R1T vehicles. The headlights may be improperly aimed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamp, Reflective Devices and Associated Equipment."

Consequence: Improperly aimed headlights can result in insufficient illumination of the road, decreasing the driver's visibility and increasing the risk of a crash.

Remedy: Rivian will inspect and adjust the headlight alignment as necessary, free of charge. Owner notification letters were mailed June 28, 2024. Owners may contact Rivian customer service at 1-888-748-4264. Rivian's number for this recall is FSAM-1445.

NHTSA campaign record ↗
24V408000 · Air Bags:Critical Fasteners | Air Bags:Side/Window:Curtain

Reported: 2024-06-05 (June 5, 2024)

Rivian Automotive, LLC (Rivian) is recalling certain 2022-2024 R1T and R1S vehicles. The attachment clips on the upper B-pillar and/or C-pillar trim panels may have been damaged during a service procedure.

Consequence: Damaged pillar trim panel clips can result in improper side curtain air bag deployment, increasing the risk of injury during a crash.

Remedy: Rivian will replace the pillar trim panels, free of charge. Owner notification letters were mailed July 16, 2024. Owners may contact Rivian customer service at 1-888-748-4261. Rivian's number for this recall is FSAM 1464.

NHTSA campaign record ↗
25V370000 · Seat Belts:Front:Anchorage

Reported: 2025-06-03 (June 3, 2025)

Rivian Automotive, LLC (Rivian) is recalling certain 2022-2025 R1T and R1S vehicles. The D-ring bolts for one or both front seat belt anchorage assemblies may not have been properly installed.

Consequence: An improperly secured seat belt may not restrain an occupant as intended, increasing the risk of injury during a crash.

Remedy: Rivian will inspect and properly secure the seat belt anchorage assemblies as necessary, free of charge. Owner notification letters were mailed July 8, 2025. Owners may contact Rivian customer service at 1-888-748-4261. Rivian's number for this recall is FSAM-1681.

NHTSA campaign record ↗
26V003000 · Suspension:Critical Fasteners

Reported: 2026-01-05 (January 5, 2026)

Rivian Automotive, LLC (Rivian) is recalling certain 2022-2025 R1S and R1T vehicles that previously had service performed. The toe link may have been reassembled incorrectly during service procedures performed before March 10, 2025.

Consequence: The toe link joint may separate, increasing the risk of a crash.

Remedy: Rivian will replace the rear toe link bolts, free of charge. Owner notification letters were mailed February 17, 2026. Owners may contact Rivian customer service at 1-888-748-4261. Rivian's number for this recall is FSAM-1794. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning February 24, 2026.

NHTSA campaign record ↗
26V009000 · Seat Belts:Rear/Other:Retractor | Seat Belts:Critical Fasteners

Reported: 2026-01-15 (January 15, 2026)

Rivian Automotive, LLC (Rivian) is recalling certain 2022-2025 R1T and 2022-2026 R1S vehicles. The bolts that secure the second-row driver and passenger side seat belt retractor assemblies may be improperly tightened.

Consequence: An improperly secured seat belt retractor may not adequately restrain the seat occupant, increasing the risk of injury during a crash.

Remedy: Rivian will inspect and tighten the bolts as necessary, free of charge. Owner notification letters were mailed March 2, 2026. Owners may contact Rivian customer service at 1-888-748-4261. Rivian's number for this recall is FSAM-1795.

NHTSA campaign record ↗