2023 Rivian R1S: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
73 owner complaints analyzed
9 distinct recall campaigns
29,000 mi median reported failure mileage
Scope: 2023 model year. Data snapshot: . 3 complaints include usable failure mileage.
Most common problems
Air Bags is the most frequently named component, appearing in 29 of 73 complaints (39.7%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 9 | 12.3% |
| Steering behavior | 6 | 8.2% |
| Electrical and battery issues | 5 | 6.8% |
| Transmission and shifting | 2 | 2.7% |
| Engine operation | 1 | 1.4% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Air Bags | 29 |
| Unknown Or Other | 16 |
| Electrical System | 15 |
| Seats | 12 |
| Suspension | 8 |
| Seat Belts | 7 |
| Service Brakes | 6 |
| Steering | 5 |
Air Bags: 29; Unknown Or Other: 16; Electrical System: 15; Seats: 12; Suspension: 8; Seat Belts: 7; Service Brakes: 6; Steering: 5
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 1 |
| 25,000 to 49,999 | 1 |
| 50,000 to 74,999 | 1 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 1; 25,000 to 49,999: 1; 50,000 to 74,999: 1; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (1). 70 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2023 | 29 |
| 2024 | 22 |
| 2025 | 7 |
| 2026 | 15 |
2023: 29; 2024: 22; 2025: 7; 2026: 15
Pattern summary
Air Bags leads the component reports. Braking behavior appears in 9 complaint narratives. Steering behavior appears in 6 complaint narratives. Electrical and battery issues appears in 5 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11510668 · 2023-03-07 (March 7, 2023)
Steering wheel was angled when the car was going straight Vehicle felt unstable going into turns and would pull toward the center line in the road Upon inspecting underneath the vehicle, the steering rack bolts were loose and the rack moving side to side making the steering inconsistent and loose.
Owner-reported narrative. Look up ODI 11510668 at NHTSA ↗
Owner report 11533380 · 2023-07-20 (July 20, 2023)
When the passenger seat is occupied, we intermittently get a message that the airbag is off (and the heating/ac controls for the passenger side go away). This occurred when the seat was occupied by two of my sons (one 6'1", 145 lbs and the other 5'9" and 155 lbs). We took the car in to get checked and while Rivian noticed the same issue after testing, they said diagnostics found nothing wrong. They checked to see if this was related to the Feb 2023 recall and said it is not. Additionally, we have a loaner R1S and it has the exact same issue…
Owner-reported narrative. Look up ODI 11533380 at NHTSA ↗
Owner report 11541327 · 2023-08-29 (August 29, 2023)
RIVIAN CHANGED THE HORN AND NO ONE CAN HEAR ME. [XXX] Watch this video to understand. Rivian tells me there is nothing to fix because this is the new cost cutting design. Recall these ASAP INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Owner-reported narrative. Look up ODI 11541327 at NHTSA ↗
Owner report 11543063 · 2023-09-07 (September 7, 2023)
The car automatically, abruptly, and without warning shift into park as I slowed down at a stop sign and stalled in the middle of the road. It did not shift into Park for 30-35 mins and even after doing hard and soft resets while on the phone with service. Somehow it worked again after my hitting the brakes several times and I was able to move it out to the side and drive it back home. This issue has happened multiple times in the past too but it only happened for a few seconds as opposed to such a long time. The car had a ‘charger not connecte…
Owner-reported narrative. Look up ODI 11543063 at NHTSA ↗
Owner report 11546596 · 2023-09-26 (September 26, 2023)
On the morning of 9/14/2023 while commuting to work, my one month old, 2100 mile R1S ground to a halt while driving normally in All-Purpose Mode at about 15mph in the middle of a busy road. There were zero warning signs or noticeable weirdness with the vehicle before this happened. The vehicle stopped itself, parked and put the hazard lights on with multiple warning messages on the screen displayed. There was heavy morning traffic and we had no ability to shift out of park to move the vehicle to a safer place. This was a very unsafe situation…
Owner-reported narrative. Look up ODI 11546596 at NHTSA ↗
Owner report 11546818 · 2023-09-27 (September 27, 2023)
Vehicle lunged to the right without any driver input. Damaged rim and wheel and could have hurt someone . Have never experienced anything like this in my life. Steering wheel was perfectly straight but vehicle lunges to the right. This is a safety issue.
Owner-reported narrative. Look up ODI 11546818 at NHTSA ↗
Owner report 11546987 · 2023-09-27 (September 27, 2023)
They have set the sensors for the passenger airbag outside of the acceptable department standards. There are many instances where a person under 120 pounds does not activate the sensor and therefore the passenger airbag is not activated. I have notified the company on several occasions and not been given any response other than they are aware or it is working as intended. It is not worth someone getting hurt to create a response.
Owner-reported narrative. Look up ODI 11546987 at NHTSA ↗
Owner report 11547422 · 2023-09-29 (September 29, 2023)
I noticed when driving with a passenger (female, approximately 135 pounds) that the screen keeps switching between "PASSENGER AIRBAG OFF" and showing the vehicle detects the passenger (hence the airbag is on). I'm concerned about the safety of my passenger when driving as I do not know whether the passenger airbag will work properly. I took photos and videos of this issue with my vehicle as it is reproducible when driving with this passenger. I took the vehicle to the manufacturer's service center, and they noted: "Followed along with the re…
Owner-reported narrative. Look up ODI 11547422 at NHTSA ↗
Recall history
9 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
23V159000 · Air Bags:Side/Window:Curtain | Air Bags:Critical Fasteners
Reported: 2023-03-09 (March 9, 2023)
Rivian Automotive, LLC (Rivian) is recalling certain 2022-2023 R1S vehicles. The fasteners that secure the right and left side curtain air bags may be improperly secured.
Consequence: Improperly secured side curtain air bags may not perform as intended, increasing the risk of injury during a crash.
Remedy: Dealers will secure or replace the side curtain air bags as necessary, free of charge. All owners have been notified and all vehicles will be repaired by March 15, 2023. Owners may contact Rivian customer service at 1-888-748-4261. Rivian's number for this recall is FSAM-1185.
NHTSA campaign record ↗23V233000 · Exterior Lighting:Back Up Lights
Reported: 2023-03-31 (March 31, 2023)
Rivian Automotive, LLC (Rivian) is recalling certain 2022-2023 R1S vehicles. The reverse light beam may not be visible from certain angles. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence: Reduced visibility of the reverse lights increases the risk of a crash.
Remedy: Rivian will repair or replace the reverse lights, free of charge. Owner notification letters were mailed July 12, 2023. Owners may contact Rivian customer service at 1-855-748-4265. Rivian's number for this recall is FSAM-1216.
NHTSA campaign record ↗23V783000 · Equipment:Electrical:Infotainment:Software | Visibility:Defroster/Defogger/Hvac System
Reported: 2023-11-21 (November 21, 2023)
Rivian Automotive, LLC (Rivian) is recalling certain 2022-2023 R1T and R1S vehicles. A software update may have deactivated the defroster and defogger system controls.
Consequence: The inability to operate the windshield defrosting and defogging system can decrease the driver's visibility, increasing the risk of a crash.
Remedy: Rivian has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed December 21, 2023. Owners may contact Rivian customer service at 1-888-748-4261. Rivian's number for this recall is FSAM-1331.
NHTSA campaign record ↗24V367000 · Exterior Lighting:Headlights
Reported: 2024-05-23 (May 23, 2024)
Rivian Automotive, LLC. (Rivian) is recalling certain 2023-2024 EDV, R1S, and R1T vehicles. The headlights may be improperly aimed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamp, Reflective Devices and Associated Equipment."
Consequence: Improperly aimed headlights can result in insufficient illumination of the road, decreasing the driver's visibility and increasing the risk of a crash.
Remedy: Rivian will inspect and adjust the headlight alignment as necessary, free of charge. Owner notification letters were mailed June 28, 2024. Owners may contact Rivian customer service at 1-888-748-4264. Rivian's number for this recall is FSAM-1445.
NHTSA campaign record ↗24V408000 · Air Bags:Critical Fasteners | Air Bags:Side/Window:Curtain
Reported: 2024-06-05 (June 5, 2024)
Rivian Automotive, LLC (Rivian) is recalling certain 2022-2024 R1T and R1S vehicles. The attachment clips on the upper B-pillar and/or C-pillar trim panels may have been damaged during a service procedure.
Consequence: Damaged pillar trim panel clips can result in improper side curtain air bag deployment, increasing the risk of injury during a crash.
Remedy: Rivian will replace the pillar trim panels, free of charge. Owner notification letters were mailed July 16, 2024. Owners may contact Rivian customer service at 1-888-748-4261. Rivian's number for this recall is FSAM 1464.
NHTSA campaign record ↗24V458000 · Equipment:Other:Labels
Reported: 2024-06-20 (June 20, 2024)
Rivian Automotive, LLC. (Rivian) is recalling certain 2022-2023 R1S and R1T vehicles. The maximum vehicle capacity weight value on the tire placard label is incorrect. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Consequence: A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.
Remedy: Rivian will mail owners a corrected overlay tire placard label, free of charge. Owner notification letters were mailed August 8, 2024. Owners may contact Rivian customer service at 1-888-748-4264. Rivian's number for this recall is FSAM-1491.
NHTSA campaign record ↗25V370000 · Seat Belts:Front:Anchorage
Reported: 2025-06-03 (June 3, 2025)
Rivian Automotive, LLC (Rivian) is recalling certain 2022-2025 R1T and R1S vehicles. The D-ring bolts for one or both front seat belt anchorage assemblies may not have been properly installed.
Consequence: An improperly secured seat belt may not restrain an occupant as intended, increasing the risk of injury during a crash.
Remedy: Rivian will inspect and properly secure the seat belt anchorage assemblies as necessary, free of charge. Owner notification letters were mailed July 8, 2025. Owners may contact Rivian customer service at 1-888-748-4261. Rivian's number for this recall is FSAM-1681.
NHTSA campaign record ↗26V003000 · Suspension:Critical Fasteners
Reported: 2026-01-05 (January 5, 2026)
Rivian Automotive, LLC (Rivian) is recalling certain 2022-2025 R1S and R1T vehicles that previously had service performed. The toe link may have been reassembled incorrectly during service procedures performed before March 10, 2025.
Consequence: The toe link joint may separate, increasing the risk of a crash.
Remedy: Rivian will replace the rear toe link bolts, free of charge. Owner notification letters were mailed February 17, 2026. Owners may contact Rivian customer service at 1-888-748-4261. Rivian's number for this recall is FSAM-1794. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning February 24, 2026.
NHTSA campaign record ↗26V009000 · Seat Belts:Rear/Other:Retractor | Seat Belts:Critical Fasteners
Reported: 2026-01-15 (January 15, 2026)
Rivian Automotive, LLC (Rivian) is recalling certain 2022-2025 R1T and 2022-2026 R1S vehicles. The bolts that secure the second-row driver and passenger side seat belt retractor assemblies may be improperly tightened.
Consequence: An improperly secured seat belt retractor may not adequately restrain the seat occupant, increasing the risk of injury during a crash.
Remedy: Rivian will inspect and tighten the bolts as necessary, free of charge. Owner notification letters were mailed March 2, 2026. Owners may contact Rivian customer service at 1-888-748-4261. Rivian's number for this recall is FSAM-1795.
NHTSA campaign record ↗