1998 Newmar DUTCH STAR: complaints, problems and recalls

CONSUMER HAD BRAKE PROBLEMS SINCE OWNING VEHICLE. AT 17000 MILES BRAKE PADS NEEDED TO BE REPLACED AND CLEANED ALL AROUND. AT 42000 MILES BRAKE ROTORS/ PADS/ CALIPERS, AND MASTER CYLINDER HAD TO BE REPLACED. WHILE DRIVING ON A MOUNTAIN ROAD BRAKES COMPLETELY FROZE UP ON THE MOUNTAIN SIDE. AFTER ABOUT AN HOUR THE SYSTEM HAD COOLED ENOUGH FOR THE VEHICLE TO MAKE THE JOURNEY DOWN THE MOUNTAIN. *AK

Owner-reported narrative. 17,000 miles reported. Look up ODI 10034266 at NHTSA ↗

CONSUMER WAS UNABLE TO HAVE THE TIRE RECALL 04V037000 REPAIRED BECAUSE WHEN HE CALLED THE MANUFACTURER'S TELEPHONE NUMBER THERE WAS A RECORDING THAT GAVE ANOTHER TELEPHONE NUMBER TO CALL. WHEN THE CONSUMER CALLED THE OTHER NUMBER IT CONNECTED HIM TO A FLOWER SHOP. ALSO, CONSUMER HAD BEEN TRYING FOR A MONTH TO CALL THE DEALER TO HAVE RECALL REPAIRS PERFORMED, BUT WAS UNABLE TO OBTAIN THE DEALERS TELEPHONE NUMBER. *AK

Owner-reported narrative. 64,383 miles reported. Look up ODI 10065234 at NHTSA ↗

THE CONSUMER CONTACTED THE MANUFACTURER TO HAVE THE TIRE RECALL 04V037000 PERFORMED. THE CONSUMER WAS TOLD THAT THEY WILL SEND THE REPLACEMENT TIRE TO A DEALERSHIP IN THEIR STATE. IT HAS BEEN 3 MONTHS AND THE DEALERSHIP HASN'T RECEIVED THE REPLACEMENT TIRES AND THE MANUFACTURER IS NOT RETURNING THE CONSUMER'S CALLS. *JB THE CONSUMER FINALLY RECEIVED A CALL FROM THE MANUFACTURER WHO STATED THAT THE DEALER WOULD CONTACT HIM TO SET UP A DATE TO REPLACE THE TIRES. THE CONSUMER HASN'T RECEIVED THAT CALL YET. *NM

Owner-reported narrative. Look up ODI 10073346 at NHTSA ↗

REQUEST FOR REIMBURSEMENT FOR TIRE FAILURE. *MR THE TREAD SEVERED THE BRAKE LINE. THERE WAS ALSO A VIBRATION WHEN THE VEHICLE WAS GOING 65 MPH. RECALL# 04V037000. *SC *JB

Owner-reported narrative. Look up ODI 10091521 at NHTSA ↗

I HAVE MOTORHOME WITH A DOMETIC REFRIGERATOR MODEL RW3862 THAT HAS A RECALL. YOUR WEBSITE WAS GIVEN TO ME TO FILE MY INFORMATION. *JB

Owner-reported narrative. Look up ODI 10178306 at NHTSA ↗

TWO ATTEMPTS TO CORRECT THE PRODUCT FAILURE RESULTED IN FAILURE AND THE MANUFACTURE DENIED FURTHER RESPONSIBILITY. *TR

Owner-reported narrative. Look up ODI 10229933 at NHTSA ↗

DOMETIC RECALL FOR REFRIGERATOR IN 1998 NEWMAR DUTCH STAR RV. CONSUMER WANTS DOMETIC TO SUPPLY A NEW COOLING UNIT. *NJ THE RV HAD A CRACKED BOILER TUBE WHICH CAUSED AMMONIA TO LEAK OUT. THE CONSUMER LEARNED OF A RECALL # 08E032000. *JB

Owner-reported narrative. Look up ODI 10238273 at NHTSA ↗

THE LEFT FRONT AND RIGHT FRONT TIRE BLEW OUT. MICHELIN TIRE SIZE 255/80/22.5 (1998 DUTCH STAR ON A FREIGHTLINER CHASSIS). *YH

Owner-reported narrative. Look up ODI 561995 at NHTSA ↗

Reported: 2004-01-28 (January 28, 2004)

ON CERTAIN MOTOR HOMES BUILT ON SPARTAN/FREIGHTLINER CHASSIS AND EQUIPPED WITH MICHELIN 255/80R22.5 XRV TIRES, THE CORDS CAN FATIGUE IF THE TIRES ARE OVERLOADED OR UNDERINFLATED.

Consequence: THIS MAY RESULT IN A LOSS OF CONTROL AND COULD INCREASE THE RISK OF A CRASH.

Remedy: DEALERS WILL REPLACE ONLY THE FRONT TIRES. IT IS IMPORTANT THAT THE FRONT TIRES ARE NOT ROTATED TO THE REAR. A CERTIFICATION TAG DOCUMENTING THE NEW FRONT TIRES INSTALLATION AND SIMULTANEOUSLY INCREASING THE REAR TIRE INFLATION PRESSURES TO 105 PSI WILL BE ISSUED. OWNER NOTIFICATION BEGAN FEBRUARY 9, 2004. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT NEWMAR AT 1-574-773-2381.

Reported: 2007-03-05 (March 5, 2007)

CERTAIN CLASS A AND DIESEL PUSHER MOTOR HOMES AND FIFTH WHEEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR, MANUFACTURED BY THE DOMETIC CORPORATION, MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.

Consequence: RELEASE OF COOLANT UNDER CERTAIN CONDITIONS COULD IGNITE AND RESULT IN A FIRE.

Remedy: NEWMAR WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 06E076). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST YOU IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR NEWMAR AT 1-574-773-7791.

Reported: 2008-01-24 (January 24, 2008)

ON CERTAIN CLASS A MOTOR HOMES CONSTRUCTED ON FORD F-53TY1 AND P131 MOTOR HOME CHASSIS AND EQUIPPED WITH SPEED CONTROL, THE SPEED CONTROL DEACTIVATION SWITCH MAY OVERHEAT.

Consequence: OVERHEATING COULD RESULT IN SMOKE OR BURN AND AN UNDERHOOD FIRE.

Remedy: NEWMAR IS WORKING WITH FORD IN CONDUCTING THIS RECALL. FORD WILL INSTALL A FUSED WIRING HARNESS INTO THE SPEED CONTROL SYSTEM FREE OF CHARGE. OWNERS MAY CONTACT FORD AT 1-866-436-7332 OR NEWMAR AT 574-773-7791. (NOTE: ALSO SEE FORD RECALLS 05V017, 05V388, AND 06V286)

Reported: 2015-12-09 (December 9, 2015)

Newmar Corporation (Newmar) is recalling certain model year 1997-2005 Dutch Star and Mountain Aire, 1998-1999 London Aire, 2004 Essex and 1997-1998 Kountry Aire motorhomes. The affected vehicles have a steering gear mounting bracket that may crack, causing a loss of steering ability.

Consequence: A loss of steering increases the risk of a crash.

Remedy: Newmar will notify owners, and Spartan dealers will replace the steering gear mounting brackets, free of charge. The recall began on January 4, 2016. Owners may contact Newmar customer service at 1-800-731-8300 or Spartan customer service at 1-800-543-4277. Newmar's number for this recall is 15V 633.

Reported: 2016-07-05 (July 5, 2016)

Newmar Corporation (Newmar) is recalling certain model year 1998-2010 Dutch Star, 2008 Kountry Star, 2008-2009 All Star and Ventana, 2009-2010 Dutch Aire, 2014-2015 King Aire and 2015 Essex motorhomes, built on a Spartan Motors chassis. In the affected vehicles, the flexible exhaust tube may tear allowing hot exhaust to blow against other components or materials.

Consequence: If hot exhaust gas contacts other components or materials, it can increase the risk of a fire.

Remedy: Newmar will notify owners, and Spartan dealers will inspect the alignment of the tubes, correcting them and replacing any that are torn. These repairs will be performed free of charge. The recall began on August 29, 2016. Owners may contact Newmar customer service at 1-800-731-8300 or Spartan customer service at 1-800-543-4277. Newmar's number for this recall is 16V 313.

Reported: 2017-12-15 (December 15, 2017)

Newmar Corporation (Newmar) is recalling various 1995-2018 motorhomes. A list of the affected vehicles available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V809-2309.pdf. These motorhomes are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy: Newmar will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on February 7, 2018. Owners may contact Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information or owners may contact Newmar customer service at 1-574-773-7791. Newmar's number for this recall is 17E-062.