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U.S. public vehicle records

2000 Mercury VILLAGER: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

71 owner complaints analyzed

2 distinct recall campaigns

42,500 mi median reported failure mileage

Scope: 2000 model year. Data snapshot: . 38 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Vehicle Speed Control:Accelerator Pedal is the most frequently named component, appearing in 30 of 71 complaints (42.3%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior1216.9%
Steering behavior68.5%
Fuel system concerns11.4%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Vehicle Speed Control:Accelerator Pedal
30
Vehicle Speed Control
10
Air Bags:Frontal
3
Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip
3
Air Bags
2
Seat Belts
2
Seat Belts:Front:Buckle Assembly
2
Suspension:Front:Stabilizer Bar
2
Component breakdown data
CategoryCount
Vehicle Speed Control:Accelerator Pedal30
Vehicle Speed Control10
Air Bags:Frontal3
Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip3
Air Bags2
Seat Belts2
Seat Belts:Front:Buckle Assembly2
Suspension:Front:Stabilizer Bar2

Vehicle Speed Control:Accelerator Pedal: 30; Vehicle Speed Control: 10; Air Bags:Frontal: 3; Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip: 3; Air Bags: 2; Seat Belts: 2; Seat Belts:Front:Buckle Assembly: 2; Suspension:Front:Stabilizer Bar: 2

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
7
25,000 to 49,999
14
50,000 to 74,999
8
75,000 to 99,999
8
100,000 to 149,999
1
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,0007
25,000 to 49,99914
50,000 to 74,9998
75,000 to 99,9998
100,000 to 149,9991
150,000 and above0

Under 25,000: 7; 25,000 to 49,999: 14; 50,000 to 74,999: 8; 75,000 to 99,999: 8; 100,000 to 149,999: 1; 150,000 and above: 0

25,000 to 49,999 miles has the most reports with usable mileage (14). 33 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2000
4
2001
9
2002
7
2003
13
2004
11
2005
11
2006
7
2007
4
2008
2
2009
1
2010
1
2015
1
Complaints over time data
CategoryCount
20004
20019
20027
200313
200411
200511
20067
20074
20082
20091
20101
20151

2000: 4; 2001: 9; 2002: 7; 2003: 13; 2004: 11; 2005: 11; 2006: 7; 2007: 4; 2008: 2; 2009: 1; 2010: 1; 2015: 1

Pattern summary

Vehicle Speed Control:Accelerator Pedal leads the component reports. Braking behavior appears in 12 complaint narratives. Steering behavior appears in 6 complaint narratives. Fuel system concerns appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10002384 · 2003-01-08 (January 8, 2003)

WHILE DRIVING VEHICLE AT ANY SPEED ACCELERATOR PEDAL STICKS INTERMITTENTLY. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. TS..*AK

Owner-reported narrative. Look up ODI 10002384 at NHTSA ↗

Owner report 10004700 · 2003-02-03 (February 3, 2003)

THE CONSUMER HAS EXPERIENCED THE FOLLOWING: REAR WIPER HANGS-WON'T CLEAR THE GLASS(TO OPEN REAR HATCH GLASS)-MOTOR INOPERATIVE, ACCELERATOR STICKS-HAS TO KEEP TAPPING IT TO LOOSEN, THE REAR BENCH SEAT RECLINER WILL LET GO AND SEAT WILL COLLAPSE, THE LEFT HANDLE IS LOOSE, AND THE REAR SEAT LATCH IS BINDING/COLLAPSING.

Owner-reported narrative. 33,000 miles reported. Look up ODI 10004700 at NHTSA ↗

Owner report 10021151 · 2003-06-06 (June 6, 2003)

HAVE HAD REPEATED FRONT BRAKE WEAR OUT AND NOISE (SQUAEK/GROAN) ON MY 2000 MERCURY VILLAGER SINCE NEW. HAVE HAD 4 SETS OF FRONT BRAKE PADS AND A SET OF ROTORS REPLACED IN ONLY 28,000 MILES. DEALER SAYS THERE IS NOTHING WRONG. THE OTHER TWO MERCURY VILLAGERS THAT I'VE OWNED (1996 AND 1998 MODELS) DID NOT HAVE THIS PROBLEM.*AK

Owner-reported narrative. 28,304 miles reported. Look up ODI 10021151 at NHTSA ↗

Owner report 10030102 · 2003-07-24 (July 24, 2003)

INDEPENDENT SHOP REPLACED IN ONE YEAR THE BRAKES. *AK

Owner-reported narrative. Look up ODI 10030102 at NHTSA ↗

Owner report 10036910 · 2003-08-30 (August 30, 2003)

I PURCHASED A 2000 MERCURY VILLAGER BRAN NEW. AT AROUND 8,000 MILES I WOULD GET A SICKLY SWEET SMELL WITH THE AIR CONDITIONER ON. I COMPLAINED BUT NEITHER FORD NOR THE DEALER COULD TELL ME ANYTHING OR FIND ANYTHING. LATER IT GOR SO BAD THE SMELL WAS ON MY BREATH AND IT TRIGGERED A BRONCHIAL INFECTION THAT LASTED FOR THREE MONTHS. SINCE THEN I HAVE FOUND THAT THE DEALER KNEW IT WAS A MOLD BUILD UP IN THE AIR CONDITIONER AND HE HAS BEEN SPRAYING WITH ANANTI FUNGAL TREATMENT. THIS CLEARS IT FOR A WHILE, BUT NOT PERMANENTLY. I NOW HAVE A BATHROOM C…

Owner-reported narrative. 8,000 miles reported. Look up ODI 10036910 at NHTSA ↗

Owner report 10037786 · 2003-08-27 (August 27, 2003)

TRUCK WAS PARKED AND WITHOUT PRIOR WARNING TRUCK SUDDENLY JUMPED OUT OF GEAR, ACCELERATING DOWN A HILL. *AK

Owner-reported narrative. Look up ODI 10037786 at NHTSA ↗

Owner report 10041057 · 2003-10-01 (October 1, 2003)

THE GAS PEDAL STICKS ON CAR LIKE THERE WAS SOMETHING UNDERNEATH, AND HAPPENED MANY TIMES. THE ONLY WAY TO GET IT TO WORK IS TO PRESS DOWN ON THE PEDAL REALLY HARD, WHICH IS UNSAFE. *LA

Owner-reported narrative. 66,000 miles reported. Look up ODI 10041057 at NHTSA ↗

Owner report 10047330 · 2003-11-21 (November 21, 2003)

THE ACCELERATOR PEDAL STICKS BADLY. WHEN YOU FINALLY MANAGE TO PRESS HARD ENOUGH TO MAKE IT MOVE, IT CAUSES THE VAN TO VIOLENTLY LURCH FORWARD WHICH CAN LEAD TO LOSS OF CONTROL OF THE VEHICLE AND/OR AN ACCIDENT. *LA

Owner-reported narrative. 40,000 miles reported. Look up ODI 10047330 at NHTSA ↗

Recall history

2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

00V228001 · Seat Belts

Reported: 2000-08-18 (August 18, 2000)

VEHICLE DESCRIPTION: PASSENGER VEHICLES, LIGHT DUTY TRUCKS, SPORT UTILITY VEHICLES, AND MINI VANS EQUIPPED WITH TRW SEAT BELT BUCKLE ASSEMBLIES. THE BUCKLE BASE OF THESE SEAT BELT ASSEMBLIES WERE NOT PROPERLY HEAT TREATED AND THEREFORE DO NOT PASS THE LOAD BEARING REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 209, "SEAT BELT ASSEMBLIES."

Consequence: IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT MAY NOT BE PROPERLY RESTRAINED.

Remedy: DEALERS WILL INSPECT THE DATE CODE ON CERTAIN SEAT BELT BUCKLES OF YOUR VEHICLE AND REPLACE ALL SEAT BELT BUCKLES THAT FALL WITHIN THE SUSPECT DATE CODE RANGE. OWNER NOTIFICATION BEGAN OCTOBER 26, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.

NHTSA campaign record ↗
00V292001 · Steering:Rack And Pinion

Reported: 2000-10-10 (October 10, 2000)

VEHICLE DESCRIPTION: MINI VANS. ONE OR MORE OF THE FIVE BOLTS THAT MOUNT THE RACK AND PINION STEERING GEAR TO THE VEHICLE MAY HAVE BEEN INCORRECTLY TIGHTENED.

Consequence: THERE COULD BE A LOOSENESS IN THE STEERING, WHICH MAY BE ACCOMPANIED BY NOISE OR VIBRATION.

Remedy: DEALERS WILL INSPECT THE VEHICLES AND, IF THE BOLTS ARE MISSING, WILL REPLACE THE STEERING GEAR MOUNTING BOLTS. ALL BOLTS WILL BE TIGHTENED TO THE SPECIFIED TORQUE. OWNER NOTIFICATION BEGAN NOVEMBER 28, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.

NHTSA campaign record ↗