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2001 Mercury MOUNTAINEER: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

22 owner complaints analyzed

3 distinct recall campaigns

75,000 mi median reported failure mileage

Scope: 2001 model year. Data snapshot: . 13 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Latches/Locks/Linkages:Doors:Latch is the most frequently named component, appearing in 2 of 22 complaints (9.1%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior313.6%
Electrical and battery issues14.5%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Latches/Locks/Linkages:Doors:Latch
2
Seats
2
Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip
2
Structure
2
Air Bags:Frontal
1
Engine
1
Engine And Engine Cooling:Engine
1
Equipment:Electrical:Radio/Tape Deck/Cd Etc.
1
Component breakdown data
CategoryCount
Latches/Locks/Linkages:Doors:Latch2
Seats2
Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip2
Structure2
Air Bags:Frontal1
Engine1
Engine And Engine Cooling:Engine1
Equipment:Electrical:Radio/Tape Deck/Cd Etc.1

Latches/Locks/Linkages:Doors:Latch: 2; Seats: 2; Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip: 2; Structure: 2; Air Bags:Frontal: 1; Engine: 1; Engine And Engine Cooling:Engine: 1; Equipment:Electrical:Radio/Tape Deck/Cd Etc.: 1

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
1
25,000 to 49,999
4
50,000 to 74,999
1
75,000 to 99,999
2
100,000 to 149,999
4
150,000 and above
1
Reported problems by failure mileage data
CategoryCount
Under 25,0001
25,000 to 49,9994
50,000 to 74,9991
75,000 to 99,9992
100,000 to 149,9994
150,000 and above1

Under 25,000: 1; 25,000 to 49,999: 4; 50,000 to 74,999: 1; 75,000 to 99,999: 2; 100,000 to 149,999: 4; 150,000 and above: 1

25,000 to 49,999 miles has the most reports with usable mileage (4). 9 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2001
1
2003
8
2004
2
2005
1
2007
2
2008
3
2010
2
2012
1
2017
1
2018
1
Complaints over time data
CategoryCount
20011
20038
20042
20051
20072
20083
20102
20121
20171
20181

2001: 1; 2003: 8; 2004: 2; 2005: 1; 2007: 2; 2008: 3; 2010: 2; 2012: 1; 2017: 1; 2018: 1

Pattern summary

Latches/Locks/Linkages:Doors:Latch leads the component reports. Braking behavior appears in 3 complaint narratives. Electrical and battery issues appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10019869 · 2003-05-14 (May 14, 2003)

WHEN DRIVING DOWN A HILL, THE REAR END WENT INTO A SPIN, THE MECHANIC TOLD THE CONSUMER TO PUT SOME HEAVY ITEMS IN THE TRUNK TO WAY IT DOWN. *JB

Owner-reported narrative. Look up ODI 10019869 at NHTSA ↗

Owner report 10026158 · 2003-06-26 (June 26, 2003)

VEHICLE'S REAR END "KICKED OUT" COUNTER CLOCKWISE ON STEEP DOWNHILL GRADES. THE CONSUMER WAS INVOLVED IN A SPIN OUT ACCIDENT WHERE THE REAR END SPUN OUT CLOCKWISE ON A STEEP DOWNHILL GRADE OF SNOW. THE CONSUMER FOUND THE SEAT BELT WAS NOT DESIGNED FOR SMALL FRAMED PEOPLE APPROXIMATELY 5 FEET 2 INCHES OF HEIGHT. THE SEAT BELT HAD COME OFF THE CENTER/STERNUM AND SLIPPED UNDER HER ARM PIT, AND DID NOT LOCK DOWN ON THE LAP. THE SEAT BELT CUT INTO THE LEFT SIDE OF THE NECK AND DURING THE ACCIDENT THE BELT SLIPPED OFF THE CONSUMER'S CHEST T…

Owner-reported narrative. Look up ODI 10026158 at NHTSA ↗

Owner report 10038539 · 2003-10-12 (October 12, 2003)

THE INTERNAL DOOR LOCK MECHANISM LOCATED IN THE REAR DOORS BROKE. THE HANDLE TO THE LOCKS WOULD NOT OPEN OR CLOSE. THE DEALERSHIP WAS AWARE OF THE PROBLEM. *AK THE CONSUMER STATED THAT THIS FAILURE OCCURRED UNDER NORMAL USE AND COULD BE A PROBLEM IN FUTURE MOUNTAINEERS. *PH

Owner-reported narrative. 35,000 miles reported. Look up ODI 10038539 at NHTSA ↗

Owner report 10039186 · 2003-09-20 (September 20, 2003)

REAR SIDE INTERIOR DOOR HANDLES WILL NOT WORK . REAR SIDE DOORS FROM THE INSIDE WILL NOT OPEN. I HAVE TAKEN TO DEALER 5 PLUS TIMES. EACH TIME THE DOORS HAVE BEEN SUPPOSEDLY FIXED, ONLY TO FAIL WEEKS AND MONTHS LATER. *JB

Owner-reported narrative. Look up ODI 10039186 at NHTSA ↗

Owner report 10039954 · 2003-09-15 (September 15, 2003)

CONSUMER RECEIVED NHTSA RECALL 03-V-281-000 CONCERNING DRIVER'S SEAT BACK BOLT. DEALER REFUSED TO HONOR THE RECALL.*AK

Owner-reported narrative. Look up ODI 10039954 at NHTSA ↗

Owner report 10042066 · 2003-09-12 (September 12, 2003)

PROBLEMS WITH RADIO, PAINT AND REAR WINDSHIELD WIPER.*MR THERE WAS A LOUD GRINDING NOISE COMING FROM THE FRONT OF THE VEHICLE AS WELL AS THE ENGINE AREA, WHEN THE NOISE STOPPED, A CLOUD OF BLACK EMITTED FROM THE VEHICLE. *TS THE DEALER STATED IT WAS NORMAL, BECAUSE THE ALL WHEEL DRIVE HAD ACTIVATED FOR THE FIRST TIME. THE WEATHER STRIPPING AROUND THE WINDSHIELD WAS REPLACED AND THERE WAS A PROBLEM WITH THE POWER TRAIN. *JB

Owner-reported narrative. 500 miles reported. Look up ODI 10042066 at NHTSA ↗

Owner report 10042909 · 2003-11-25 (November 25, 2003)

VEHICLE BEGINS TO SHAKE WHEN DRIVING OVER 50 MPH. NOISE FROM THE FRONT PASSENGER SIDE GETS LOUD. ALSO, WHEN APPLYING THE BRAKES A LOUD NOISE OCCURS WHEN VEHICLE IS IN MOTION. *AK THE BRAKE PADS AND ROTORS WERE REPLACED. *NLM

Owner-reported narrative. Look up ODI 10042909 at NHTSA ↗

Owner report 10048101 · 2003-11-18 (November 18, 2003)

ANTI LOCK BRAKES FAILED AND DESTROYED BRAKE ROTORS AND PADS. BRAKES FAILED TO STOP VEHICLE IMMEDIATELY, RESULTING IN EXTENDED STOPPING DISTANCE. *AK

Owner-reported narrative. 28,000 miles reported. Look up ODI 10048101 at NHTSA ↗

Recall history

3 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

03V280000 · Vehicle Speed Control:Cables

Reported: 2003-08-05 (August 5, 2003)

ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH SPEED CONTROL AND 4.0L SOHC ENGINES, IF THE STRAND COVER ON THE SPEED CONTROL CABLE BECOMES FLARED AT THE END, THE SPEED CONTROL CABLE MAY BIND WHEN THE SPEED CONTROL IS ACTIVATED.

Consequence: THE THROTTLE RETURN SPRING FORCE MAY NOT BE SUFFICIENT TO OVERCOME THE BINDING CONDITION WHEN THE SPEED CONTROL IS DISENGAGED. BRAKING FUNCTION WOULD BE MAINTAINED THOUGH STOPPING DISTANCES MAY BE INCREASED.

Remedy: DEALERS WILL INSPECT THE SPEED CONTROL CABLE AND, IF NECESSARY, REPLACE IT. OWNER NOTIFICATION BEGAN AUGUST 29, 2003. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.

NHTSA campaign record ↗
03V281000 · Seats:Front Assembly:Recliner

Reported: 2003-08-05 (August 5, 2003)

ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH HIGH BACK SEATS, THE UPPER BOLT ON THE DRIVER'S SIDE HIGH BACK SEAT, THAT ATTACHES THE SEAT RECLINER MECHANISM TO THE SEAT BACK FRAME, COULD FRACTURE. IF THE BOLT FRACTURES AND DOES NOT JAM IN THE SEAT BACK FRAME, THE SEAT BACK MAY RECLINE UNTIL IT MAKES CONTACT WITH AN OBJECT BEHIND THE SEAT, SUCH AS THE SECOND ROW SEAT CUSHION.

Consequence: THE DRIVER COULD POTENTIALLY LOSE CONTACT WITH THE STEERING WHEEL OR FOOT PEDALS DURING SUCH AN EVENT, INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL REPLACE THE DRIVER SEAT UPPER BOLT WITH A METAL SPACER AND BOLT. IN ADDITION, SEATS WITH TUBULAR BACK FRAMES WILL HAVE THE FULLY THREADED LOWER RECLINER BOLT REPLACED WITH A PARTIALLY THREADED BOLT. OWNER NOTIFICATION BEGAN ON AUGUST 29, 2003. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.

NHTSA campaign record ↗
07V336000 · Vehicle Speed Control

Reported: 2007-08-03 (August 3, 2007)

ON CERTAIN PICKUP TRUCKS, PASSENGER VEHICLES, SPORT UTILITY VEHICLES, AND MOTOR HOMES CHASSIS, THE SPEED CONTROL DEACTIVATION SWITCH MAY, UNDER CERTAIN CONDITIONS, LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.

Consequence: THIS COULD RESULT IN AN UNDERHOOD FIRE.

Remedy: DEALERS WILL INSTALL A FUSED WIRING HARNESS. OWNERS OF THE PASSENGER CARS INCLUDED IN THIS CAMPAIGN WILL BE INSTRUCTED TO RETURN THEIR VEHICLES TO THEIR DEALERS TO HAVE THE SPEED CONTROL DEACTIVATION SWITCH DISCONNECTED AS AN INTERIM REPAIR. AS SOON AS REPAIR PARTS ARE AVAILABLE (EXPECTED OCTOBER 2007), OWNERS WILL BE INSTRUCTED TO RETURN TO THE DEALERS FOR INSTALLATION OF A FUSED WIRING HARNESS. THE RECALL BEGAN ON AUGUST 13, 2007, AND MAILING COMPLETED BY SEPTEMBER 19, 2007. OWNERS MAY CONTACT FORD AT 1-888-222-2751.

NHTSA campaign record ↗