2009 Mercury GRAND MARQUIS: complaints, problems and recalls

TL* THE CONTACT OWNS A 2009 MERCURY GRAND MARQUIS. HE APPLIED PRESSURE TO THE BRAKE PEDAL WHEN ATTEMPTING TO PARK THE VEHICLE, BUT IT LURCHED FORWARD. THE VEHICLE CRASHED THROUGH THE GARAGE WALLS INTO THE ADJACENT ROOM. THERE WAS NO PERSONAL INJURY. THERE WERE DAMAGES TO THE WALLS AND FURNITURE WHICH OCCUPIED THE ADJACENT ROOM. THE FRONT END OF THE VEHICLE SUSTAINED MODERATE DAMAGES. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS REPAIRED FOR THE BODY DAMAGES. THE TECHNICIAN WAS UNABLE TO DETERMIN…

Owner-reported narrative. 10,000 miles reported. Look up ODI 10290778 at NHTSA ↗

TL*THE CONTACT OWNS A 2009 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE FRONT DRIVER SIDE WINDOW WAS ROLLED DOWN WHILE DRIVING 40 MPH THE SEAT BELT BECAME LOOSE AND THEN BECAME TIGHT ON THE CONTACTS CHEST EVERY 3 SECONDS. THIS ONLY HAPPENS WHEN THE FRONT DRIVER SIDE WINDOW WAS DOWN. THE CONTACT TOOK THE VEHICLE TO THE DEALER TWICE. THE DEALER TIGHTENED THE SEAT AS MUCH AS THEY POSSIBLE; HOWEVER, THAT DID NOT REMEDY THE MALFUNCTION. THE MANUFACTURER STATED THAT THEY'VE NEVER HEARD OF THIS ISSUE REGARDING THE SEAT BELTS. THE CONTACT IS CON…

Owner-reported narrative. 9,480 miles reported. Look up ODI 10302351 at NHTSA ↗

TL* THE CONTACT OWNS A 2009 MERCURY GRAND MARQUIS. HE STATED THAT HE HIT A DEER IN DECEMBER OF 2009 AND THE AIR BAGS DID NOT DEPLOY. HE DROVE THE VEHICLE TO THE DEALER AND THE DEALER SAID THEY WOULD ORDER A NEW AIR BAG FOR HIM. THE DEALER STATED THAT THE PART IS ON BACK ORDER. THE CONTACT STATED IT HAD BEEN 5 MONTHS SINCE THE DEALER ORDERED THE PART. THE FAILURE MILEAGE WAS 10,000. THE CURRENT MILEAGE WAS 15,000.

Owner-reported narrative. 10,000 miles reported. Look up ODI 10317810 at NHTSA ↗

TL* THE CONTACT OWNS A 2009 MERCURY GRAND MARQUIS EQUIPPED WITH MICHELIN ENERGY LX4 TIRES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER BECAUSE THE CONTACT NOTICED THE TREAD WAS PEELING FROM THE SIDEWALLS ON ALL FOUR TIRES. HE WAS INFORMED THAT THEY HAVE NEVER SEEN THE FAILURE BEFORE AND WAS INSTRUCTED TO TAKE THE VEHICLE BACK TO THE AUTHORIZED DEALER WHERE THE VEHICLE WAS PURCHASED. THE VEHICLE WAS NOT TAKEN TO THE ORIGINAL AUTHORIZED DEALER. THE TIRES WERE NOT REPLACED. THE FAILURE AND CURRENT MILEAGES WERE 19,500.

Owner-reported narrative. 19,500 miles reported. Look up ODI 10345807 at NHTSA ↗

TL* THE CONTACT OWNS A 2009 MERCURY GRAND MARQUIS LS. THE CONTACT STATED THAT THE ACCELERATOR AND BRAKE PEDALS WERE ENTIRELY TOO CLOSE TO EACH OTHER, CAUSING THE CONTACT TO SIMULTANEOUSLY DEPRESS BOTH PEDALS. THE DEALER WAS CONTACTED AND THE CONTACT WAS ADVISED THE BLEED THE BRAKES. THE DEALER ALSO ADVISED THAT THE SPECIFICATIONS OF BOTH PEDALS CONFORMED TO GOVERNMENT REGULATIONS. THE VEHICLE WAS NOT REPAIRED. THE CONTACT BELIEVED THE PEDAL DESIGN WAS DEFECTIVE. THE FAILURE MILEAGE WAS 12,932 AND THE CURRENT MILEAGE IS 23,000. UPDATED 10/13/1…

Owner-reported narrative. 12,932 miles reported. Look up ODI 10347396 at NHTSA ↗

MERCURY GRAND MARQUIS AIR SUSPENSION IS TERRIBLE.(2009&2010) WHEN GOING OVER A BUMP THE CAR LIKE BOTTOMS OUT WITH A LOUD BANG. CAR SWAYS A LITTLE MUST HOLD ONTO THE STEERING WHEEL. COULD BE A SAFETY PROBLEM??? *TR

Owner-reported narrative. Look up ODI 10350356 at NHTSA ↗

THE LEFT TURN SIGNALS (FRONT, REAR & DASH) BLINK FASTER THAN THE RIGHT ONES INDICATING A BURNT OUT BULB EVEN THOUGH THE LEFT BULBS WORK. WE REPLACED THE FRONT & REAR BULBS TWICE AND THEY WORKED NORMAL FOR A SHORT PERIOD OF TIME. THEN THEY REVERT TO BLINKING FAST. I REPLACED THE BULBS THE FIRST TIME AND THE DEALERSHIP SERVICE CENTER REPLACED THE BULBS THE SECOND TIME. THERE MUST BE SOMETHING WRONG IN THE ELECTRICAL SYSTEM. I'VE NOTICED THIS WITH OTHER GRAND MARQUIS ALSO. *TR

Owner-reported narrative. 17,445 miles reported. Look up ODI 10379674 at NHTSA ↗

I APPLIED THE BRAKES AT AROUND 20 MILES PER HOUR ON JANUARY 25 AND THE MOTOR ACCELERATED FOR ONE OR TWO SECONDS. I WAS ABLE TO STOP THE CAR BY PRESSING THE BRAKES MUCH HARDER THAN NORMAL. ON JANUARY 26 I APPLIED THE BRAKES AT AROUND 60 MILES PER HOUR AND THE MOTOR AGAIN ACCELERATED FOR ONE OR TWO SECONDS. I CONTINUED TO PRESS THE BRAKES, THE MOTOR SLOWED DOWN AND THE CAR EVENTUALLY SLOWED. IT SOUNDED LIKE PRESSING THE ACCELERATOR DOWN HARD TO PASS ANOTHER CAR ON A TWO LANE ROAD. *TR

Owner-reported narrative. 15,000 miles reported. Look up ODI 10445617 at NHTSA ↗

Reported: 2013-08-29 (August 29, 2013)

Ford is recalling certain model year 2005-2011 Ford Crown Victoria (including Crown Victoria Police Interceptors), Mercury Grand Marquis, and Lincoln Town Car vehicles. The affected vehicles are currently registered or were originally sold in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. Severe corrosion can seize the lower intermediate shaft which may cause the upper intermediate shaft to collapse and the steering column lower bearing to separate.

Consequence: If the lower bearing separates, the vehicle may experience a loss of steering, increasing the risk of a crash.

Remedy: Ford will notify owners and dealers will replace the lower intermediate shaft, free of charge. The upper intermediate shaft and steering column lower bearing will be inspected to identify any damage that may have occurred as a result of lower intermediate shaft corrosion, and repaired or replaced as necessary. If the steering column lower bearing has separated, a retainer clip will be installed. The recall began on October 23, 2013. Owners may contact Ford at 1-866-436-7332. Ford's recall number is 13S08.

Reported: 2014-11-05 (November 5, 2014)

Ford Motor Company (Ford) is recalling certain model year 2005-2011 Ford Crown Victoria, 2005-2011 Mercury Grand Marquis vehicles manufactured March 23, 2004, to August 30, 2011, and 2005-2011 Lincoln Town Car vehicles manufactured March 8, 2004, to August 30, 2011, and on which the upper intermediate shaft was serviced during the course of safety recall 13V-385. The prior repairs may not have been correctly performed.

Consequence: Improper servicing of the upper intermediate shaft could cause the shaft to separate, which can then result in a loss of steering control, and increasing the risk of a crash.

Remedy: Ford will notify the owners of vehicles whose repair records reflect that the upper intermediate steering shaft was repaired during the course of the prior recall 13V-385. Dealers will inspect and replace the upper immediate shaft if necessary free of charge. The recall began November 17, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S25.