2015 Mercedes-Benz ML350: complaints, problems and recalls

ROLLAWAY INCIDENT DUE TO AUTOMATIC GEAR SELECTOR MOUNTED ON STEERING COLUMN. *TR

Owner-reported narrative. 3,800 miles reported. Look up ODI 10676372 at NHTSA ↗

COMMAND SYSTEM OF CAR NOT RESPONDING PROPERLY, ENGINE LIGHT ILLUMINATED, LOUD NOISES FROM ENGINE. *TR

Owner-reported narrative. 3,500 miles reported. Look up ODI 10676374 at NHTSA ↗

TL* THE CONTACT OWNS A 2015 MERCEDES BENZ ML350. THE CONTACT STATED THAT THE GEARS WERE SLIPPING INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE SOFTWARE COMMAND SYSTEM NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED BUT WITHIN FIVE DAYS, THE FAILURE RECURRED. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IN REVERSE, THE GEAR SLIPPED INTO DRIVE AND CRASHED INTO A FIRE HYDRANT. THE CONTACT DID NOT DISCLOSE IF A POLICE REPORT WAS FILED OR NOT. THE CONTACT DID NOT SUSTAIN ANY INJURIES. THE MANUFACTURER WAS NOTIFIED OF TH…

Owner-reported narrative. 3,600 miles reported. Look up ODI 10676584 at NHTSA ↗

THERE IS A NOTICEABLE VIBRATION BETWEEN 60 AND 65 MPH. THE VIBRATION WAS NOTICED FROM THE VERY BEGINNING ON THE BRAND NEW VEHICLE. DEALER HAS CHECKED REAMS AND WHEELS BALANCE BUT THIS VIBRATION STILL EXISTS. IT IS POSSIBLE THAT THE DRIVE SHAFT IS OUT OF BALANCE??

Owner-reported narrative. 150 miles reported. Look up ODI 10715884 at NHTSA ↗

I RECENTLY PURCHASED A NEW ML350 FROM MERCEDES BENZ OF BURLINGTON, MA AND I HAVE A 'SAFETY' RELATED ISSUE WITH THE LIFT GATE. I WENT TO MOVE THE VEHICLE, NOT KNOWING THAT THE LIFT GATE WAS OPEN.THERE WAS NO WARNING OR ANY INDICATION THAT THE LIFT GATE WAS OPEN!! I HAVE OWNED 2 ACURA MDX'S AND BOTH GAVE LOUD WARNINGS WHEN THE CAR IS PUT INTO DRIVE AND THE LIFT GATE IS OPEN. I BELIEVE THIS IS AN OBVIOUS SAFETY OVERSIGHT BY MERCEDES IN THEIR DESIGN AS THE TAILGATE WARNING DOES NOT COME ON UNTIL A CERTAIN SPEED IS REACHED. THE WARNING SHOULD BE …

Owner-reported narrative. 5,000 miles reported. Look up ODI 10811571 at NHTSA ↗

REAR TAILGATE WAS LEFT OPEN. STARTED CAR AND NO WARNING THAT TAILGATE WAS OPEN WAS GIVEN. STARTED TO MOVE CAR INTO GARAGE AND OPEN TAILGATE STRUCK GARAGE OPENING. DAMAGE IN EXCESS OF $1000. NO WARNING IS GIVEN UNTIL CAR EXCEEDS 6-7MPH!!! THIS IS A SAFETY ISSUE, AS SOMETHING IN THE BACK WOULD ALREADY HAVE FALLEN OUT BEFORE ANY WARNING.

Owner-reported narrative. 5,300 miles reported. Look up ODI 10817440 at NHTSA ↗

WHEN THE VEHICLE'S PARKING MECHANISM IS ENGAGED, THE VEHICLE ROLLS SEVERAL FEET BEFORE COMING TO A COMPLETE STOP; THEREBY ENDANGERING ANYONE IN, NEAR, OR AROUND THE VEHICLE AT THAT TIME FROM GETTING RUN OVER OR, SERIOUSLY INJURED BY THE MOVING VEHICLE.

Owner-reported narrative. 100 miles reported. Look up ODI 10837160 at NHTSA ↗

2015 MERCEDES BENZ ML350. CONSUMER WRITES IN REGARDS TO VEHICLE INDICATOR LIGHT FOR TIRE SERVICE, BRAKE SYSTEM AND OTHER VEHICLE ISSUES. *SMD *CN

Owner-reported narrative. Look up ODI 10838308 at NHTSA ↗

Reported: 2016-06-16 (June 16, 2016)

Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2015 ML250, ML350, ML350 4Matic, ML400 4Matic, ML63 AMG, and 2016 GLE450 AMG 4Matic vehicles manufactured from April 27, 2015, through May 19, 2015. The affected vehicles may have had the right rear seatbelt anchor bolt incorrectly installed.

Consequence: In the event of a vehicle crash, the right rear seatbelt anchor bolt could fail to secure the passenger, increasing their risk of injury.

Remedy: MBUSA will notify owners, and dealers will inspect and, if necessary, correct the installation of the right rear seat belt anchor bolt, free of charge. The recall began on July 22, 2016. Owners may contact MBUSA customer service at 1-800-367-6372.

Reported: 2016-12-14 (December 14, 2016)

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2015 GL350 4Matic Blutec, GL450 4Matic, GL550 4Matic, ML250 Blutec, ML350, ML350 4Matic, ML400 4Matic and 2015-2016 GL63 AMG 4Matic vehicles manufactured September 29, 2014 through March 27, 2015. The affected vehicles have axle bolts on the front and/or rear drive axle carriers that may not have been assembled correctly. As a result, the remaining bolts may fracture.

Consequence: If any of the remaining front or rear axle bolts fracture, the vehicle may be unstable, reducing the handling capability and increasing the risk of a crash.

Remedy: MBUSA will notify owners, and dealers will replace the axle carrier bolts, free of charge. The recall is began February 2017. Owners may contact MBUSA customer service at 1-800-367-6372.

Reported: 2018-04-27 (April 27, 2018)

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2012-2014 ML350 Bluetec 4Matic and ML550 4Matic, 2012-2015 ML63 AMG 4Matic and ML350 4Matic, 2013-2016 GL350 Bluetec 4Matic, GL550 4Matic and GL63 AMG 4Matic, 2017 GLS350d 4Matic, GLS450 4Matic, GLS550 4Matic and GLS63 AMG 4Matic, 2015 ML400 4Matic, 2016 GLE400 4Matic, GLE350 4Matic, GLE63 AMG 4Matic, GLE63S AMG 4Matic, GLE450 4Matic Coupe and GLE63S AMG 4Matic Coupe, 2015-2016 GL450 4Matic and 2013-2014 GL450 4Matic vehicles equipped with the Active Curve System (ACS). In certain driving conditions, if the oil level in the ACS reservoir is below the minimum level, the oil may foam and leak out of the vent holes in the reservoir cap.

Consequence: The leaking oil in the presence of an ignition source can increase the risk of a fire.

Remedy: MBUSA will notify owners, and dealers will correct the oil level as necessary and replace the reservoir sealing cap to prevent oil foam from leaking out, free of charge. The recall began August 30, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018070015.

Reported: 2019-11-01 (November 1, 2019)

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf

Consequence: An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.

Remedy: MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.

Reported: 2022-12-23 (December 23, 2022)

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2012-2014 ML550, 2012-2015 ML350, AMG ML63, 2015 ML250, ML400, 2016 GLE450, GLE300, 2016-2018 GLE350, GLE550, 2016-2019 GLE400, 2017-2019 AMG GLE43, and 2016-2020 AMG GLE63 vehicles. Water might accumulate in the spare tire wheel well and damage the fuel pump control unit, which could cause an engine stall while driving.

Consequence: An engine stall while driving increases the risk of a crash.

Remedy: Dealers will install a water drain plug, inspect for water intrusion, and replace the fuel pump control unit as necessary, free of charge. Owner notification letters were mailed February 15, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers for this recall are 2023010002 and 2023010003.