2024 Mercedes-Benz EQE 350+: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
8 owner complaints analyzed
2 distinct recall campaigns
37,000 mi median reported failure mileage
Scope: 2024 model year. Data snapshot: . 1 complaints include usable failure mileage.
Most common problems
Service Brakes is the most frequently named component, appearing in 5 of 8 complaints (62.5%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 4 | 50.0% |
| Engine operation | 1 | 12.5% |
| Electrical and battery issues | 1 | 12.5% |
| Steering behavior | 1 | 12.5% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Service Brakes | 5 |
| Forward Collision Avoidance: Automatic Emergency Braking | 3 |
| Electrical System | 2 |
| Unknown Or Other | 2 |
| Exterior Lighting | 1 |
| Lane Departure: Blind Spot Detection | 1 |
| Tires | 1 |
| Visibility:Sun/Moon Roof Assembly | 1 |
Service Brakes: 5; Forward Collision Avoidance: Automatic Emergency Braking: 3; Electrical System: 2; Unknown Or Other: 2; Exterior Lighting: 1; Lane Departure: Blind Spot Detection: 1; Tires: 1; Visibility:Sun/Moon Roof Assembly: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 1 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 1; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
25,000 to 49,999 miles has the most reports with usable mileage (1). 7 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2025 | 4 |
| 2026 | 4 |
2025: 4; 2026: 4
Pattern summary
Service Brakes leads the component reports. Braking behavior appears in 4 complaint narratives. Engine operation appears in 1 complaint narratives. Electrical and battery issues appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11650193 · 2025-03-24 (March 24, 2025)
On [XXX] around [XXX] while driving my 2024 Mercedes-Benz EQE350 [XXX] near Santa Clarita, CA, I experienced a flat tire due to a 4 mm puncture in the center tread of the rear driver's side tire. I immediately contacted Mercedes Me customer support , and the representative advised me that my vehicle's run-flat tire system would allow me to continue driving up to 50 miles, as long as I stayed under 50 mph. I followed this guidance very cautiously, driving under 30 mph. Despite this, the tire completely blew out in less than10 miles. The road co…
Owner-reported narrative. Look up ODI 11650193 at NHTSA ↗
Owner report 11677127 · 2025-07-29 (July 29, 2025)
I was driving from Fresno to Lake Tahoe stopped in Manteca to charge my car at the Tesla SC as I was reversing into the charge spot the car suddenly stopped a message appeared “speed severely restricted “ I tapped the gas pedal and no response within a millisecond the car accelerated in reverse at a high speed hitting the pole in front of the Supercharger resulting in damage to the backend of the eqe
Owner-reported narrative. Look up ODI 11677127 at NHTSA ↗
Owner report 11684105 · 2025-08-30 (August 30, 2025)
Twice, the car has autonomously braked when there was no threat to the car. The first time we were subsequently rear ended, though fortunately at low speed. There was cosmetic damage to the bumpers of both cars and the occupants were shaken up, but not injured. The second time the were driving at about 35mph when the car slammed on the brakes. Fortunately the following vehicle was not close and there was no collision. The occupants were again shaken up, but not injured. The "braking assistance" can be disabled, but only for the current trip.…
Owner-reported narrative. Look up ODI 11684105 at NHTSA ↗
Owner report 11689289 · 2025-09-23 (September 23, 2025)
The car made a sudden and very hard brake in the middle of the street at around 40 - 50 miles per hour, on a empty road.
Owner-reported narrative. Look up ODI 11689289 at NHTSA ↗
Owner report 11718164 · 2026-02-15 (February 15, 2026)
The vehicle experienced repeated electrical wiring harness damage in the lighting, tire and connector areas due to exposed and insufficiently protected wiring near socket terminations. On two separate service visits, authorized dealership technicians confirmed that rodents chewed through multiple exposed wires. The affected wiring involves critical electrical systems. The connectors lack adequate shielding, loom, or protective insulation at exposed termination points. The insulation ends before the connector, leaving conductors vulnerable to e…
Owner-reported narrative. Look up ODI 11718164 at NHTSA ↗
Owner report 11720558 · 2026-02-25 (February 25, 2026)
The vehicle stopped twice while being driven, with no apparent cause.
Owner-reported narrative. Look up ODI 11720558 at NHTSA ↗
Owner report 11741951 · 2026-06-03 (June 3, 2026)
Component/system that malfunctioned: The braking and acceleration system, including the collision assistance (driver-assistance/automatic braking) feature. The vehicle is available for inspection upon request. How safety was put at risk: The car lags when braking and at times accelerates unexpectedly. On one occasion, the collision assistance system, which is designed to brake, instead caused the vehicle to accelerate. The most dangerous incident occurred when the car accelerated on its own into an intersection, nearly causing a collision. Reprod…
Owner-reported narrative. Look up ODI 11741951 at NHTSA ↗
Owner report 11748503 · 2026-07-06 (July 6, 2026)
The contact owns a 2024 Mercedes-Benz EQE 350+. The contact stated that while her husband was driving at 75 MPH, the panoramic sunroof suddenly shattered without warning, producing a loud booming sound. The contact's husband pulled over and inspected the vehicle before driving back to the residence. There were no other vehicles or objects nearby to cause external impact. The vehicle was taken to a dealer, where a repair estimate was provided. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was…
Owner-reported narrative. 37,000 miles reported. Look up ODI 11748503 at NHTSA ↗
Recall history
2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
24V372000 · Electrical System:Propulsion System:Traction Battery:Management System/Energy Control Module (Bms/Becm):Software
Reported: 2024-05-28 (May 28, 2024)
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 EQE 350 4MATIC, EQE 350+, EQE 500 4MATIC, EQS 450 4MATIC, EQS 450+, EQS 580 4MATIC, AMG EQE 53 4MATIC, AMG EQS 53 4MATIC, 2023-2025 EQE SUV 350 4MATIC, EQE SUV 350+, EQE SUV 500 4MATIC, EQS SUV 450 4MATIC, EQS SUV 450+, EQS SUV 580 4MATIC, 2024-2025 EQS SUV 680 4MATIC, and AMG EQE SUV 53 4MATIC vehicles. The battery management system software may cause the high-voltage battery to shut down, which can result in a sudden loss of drive power.
Consequence: A sudden loss of drive power increases the risk of a crash.
Remedy: Dealers will update the battery management system software, free of charge. Owner notification letters were mailed July 5, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024060002.
NHTSA campaign record ↗25V366000 · Back Over Prevention:Warnings:External/Pedestrian Alert
Reported: 2025-06-05 (June 5, 2025)
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 S-Class, EQE SUV, EQE, EQS SUV and EQS vehicles. Please see the recall report for a complete list of models. Software in the Acoustic Vehicle Alerting System (AVAS) may cause an incorrect external pedestrian warning sound while reversing. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid Electric Vehicles."
Consequence: A vehicle that makes an incorrect sound may fail to alert pedestrians of a reversing vehicle, increasing the risk of crash.
Remedy: Dealers will update the AVAS software, free of charge. Owner notification letters were mailed August 1, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025070005.
NHTSA campaign record ↗