2023 Mercedes-Benz EQE 350+: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
7 owner complaints analyzed
2 distinct recall campaigns
Not available median reported failure mileage
Scope: 2023 model year. Data snapshot: . 0 complaints include usable failure mileage.
Most common problems
Forward Collision Avoidance: Automatic Emergency Braking is the most frequently named component, appearing in 2 of 7 complaints (28.6%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 3 | 42.9% |
| Electrical and battery issues | 2 | 28.6% |
| Steering behavior | 1 | 14.3% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Forward Collision Avoidance: Automatic Emergency Braking | 2 |
| Service Brakes | 2 |
| Air Bags | 1 |
| Forward Collision Avoidance: Warnings | 1 |
| Lane Departure: Blind Spot Detection | 1 |
| Lane Departure: Warning | 1 |
| Structure:Body | 1 |
| Unknown Or Other | 1 |
Forward Collision Avoidance: Automatic Emergency Braking: 2; Service Brakes: 2; Air Bags: 1; Forward Collision Avoidance: Warnings: 1; Lane Departure: Blind Spot Detection: 1; Lane Departure: Warning: 1; Structure:Body: 1; Unknown Or Other: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
No usable failure mileage is recorded. 7 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2024 | 1 |
| 2025 | 1 |
| 2026 | 5 |
2024: 1; 2025: 1; 2026: 5
Pattern summary
Forward Collision Avoidance: Automatic Emergency Braking leads the component reports. Braking behavior appears in 3 complaint narratives. Electrical and battery issues appears in 2 complaint narratives. Steering behavior appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11619675 · 2024-10-14 (October 14, 2024)
September 8th, 2024 @ approximately 3pm My Mercedes EQE 350+ accelerated to a high speed when the front tire touched a curb. The car ran over the curb and into the parking lot. I was able to steer the car but the brakes didn't work. The car kept going through a stop sign and into the intersection. Luckily there were no cars in the intersection and I finally thought to turn the car off. It then stopped. The whole rubber covering over the battery was destroyed from the rocks on the curb. The battery was severely damaged also. The car was at the …
Owner-reported narrative. Look up ODI 11619675 at NHTSA ↗
Owner report 11701695 · 2025-11-26 (November 26, 2025)
My Mercedes-Benz EQE has an intermittent but dangerous brake failure. When braking lightly and then needing to brake harder, the brake pedal becomes soft and fades, sinking further with almost no increase in braking power. The vehicle continues moving forward even when pressing the pedal harder. I must quickly release the pedal and press it again to regain braking. This creates a serious risk of crashing, especially at low speeds or in traffic. The issue is happening more frequently. Mercedes-Benz of Encino told me “everything is good,” but th…
Owner-reported narrative. Look up ODI 11701695 at NHTSA ↗
Owner report 11713424 · 2026-01-26 (January 26, 2026)
Description of Incident: On January 19, 2026, this vehicle was involved in a severe frontal collision. Despite significant structural damage resulting in a total loss (GEICO Claim: 0445628610101151), multiple critical safety systems failed to activate. Specific System Failures: SRS (Airbags): None of the 10 airbags deployed despite a high-energy impact that met deployment thresholds. Active Brake Assist: The system failed to monitor traffic or apply autonomous braking to reduce impact severity. Steering/Stability Assist: No steering interve…
Owner-reported narrative. Look up ODI 11713424 at NHTSA ↗
Owner report 11729782 · 2026-04-07 (April 7, 2026)
The vehicle has had repeated failures related to the air conditioning system and abnormal battery drain when the heating system is used. The vehicle has been taken to the dealership four times for the same issue and has spent more than two months in total at the dealership for repairs. The technicians have indicated that they have not been able to properly repair the problem. The vehicle continues to have unresolved defects affecting its normal operation and reliability. The vehicle has been at the dealer again from 3/26/2026 to present.
Owner-reported narrative. Look up ODI 11729782 at NHTSA ↗
Owner report 11745521 · 2026-06-21 (June 21, 2026)
LEMON LAW NOTICE: [XXX]– [2023 CPO Mercedes EQE350+] – Repeated Defects- Vehicle Safety feautures non functional I request that the TxDMV Enforcement Division investigate the deceptive trade and inspection practices of Mercedes-Benz of North Houston, and compel the dealership to cover the full physical repair and component costs required to bring this vehicle back into manufacturer safety compliance at my local servicing facility. I hold formal video diagnostic evidence provided by a certified technician confirming these facts and will provid…
Owner-reported narrative. Look up ODI 11745521 at NHTSA ↗
Owner report 11749068 · 2026-07-08 (July 8, 2026)
As i was driving on the interstate, i heard a gunshot-like explosion and the sunroof glass broke. Glass shards fell into the car. I had to slow down to 30 mph and exit the interstate. There was no obvious road debris or cars around me at the time of the incident. I drove the car to the dealership where it is for repair
Owner-reported narrative. Look up ODI 11749068 at NHTSA ↗
Owner report 11761796 · 2026-09-03 (September 3, 2026)
The roof of the vehicle is rusting just behind the rear sunroof. The vehicle has never been in an accident or damaged. The manufacturer has not pained a significant portion of the roof.
Owner-reported narrative. Look up ODI 11761796 at NHTSA ↗
Recall history
2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
25V150000 · Wheels:Rim
Reported: 2025-03-07 (March 7, 2025)
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 EQE 350 4MATIC and EQE 350+ vehicles. The rim inserts may detach from the wheels while driving.
Consequence: Wheel rim insert detachment can create a hazard for other road users, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the rim inserts as necessary, free of charge. Owner notification letters were mailed April 25, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025030016.
NHTSA campaign record ↗25V366000 · Back Over Prevention:Warnings:External/Pedestrian Alert
Reported: 2025-06-05 (June 5, 2025)
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 S-Class, EQE SUV, EQE, EQS SUV and EQS vehicles. Please see the recall report for a complete list of models. Software in the Acoustic Vehicle Alerting System (AVAS) may cause an incorrect external pedestrian warning sound while reversing. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid Electric Vehicles."
Consequence: A vehicle that makes an incorrect sound may fail to alert pedestrians of a reversing vehicle, increasing the risk of crash.
Remedy: Dealers will update the AVAS software, free of charge. Owner notification letters were mailed August 1, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025070005.
NHTSA campaign record ↗