1997 Mercedes Benz E CLASS: complaints, problems and recalls

SEVERE RUST DAMAGE TO FRONT PASSENGER SUSPENSION COMPONENT AND FRONT FRAME RAIL. RUST HOLE BIG ENOUGH TO PUT A HUMAN FIST INTO. APPROXIMATELY $3000 IN RUST REPAIRS, ON A CAR WITH LESS THAN 67,000 MILES ON IT. *JB

Owner-reported narrative. 64,000 miles reported. Look up ODI 10000808 at NHTSA ↗

FRONT DRIVERS SIDE SPRING FLEW OFF CAR WHILE DRIVING AND TOOK A LARGE CHUNK OF THE TIRE WITH IT. *NLM

Owner-reported narrative. Look up ODI 10018982 at NHTSA ↗

DASHBOARD CRACKS ON MY 1997 MERCEDES E420 SEDAN. CRACKS HAVE BEEN APPARENT FOR 18 MONTHS; DEALER AND REGIONAL SERVICE REP DECLINE TO REPLACE/REPAIR. SIMILAR CRACKS HAVE BEEN WIDELY REPORTED IN MERCEDES E-CLASS SEDANS IN MODEL YEARS 96-00. CRACKS ARE AROUND PASSENGER AIRBAG DOOR. WONDER IF THIS COMPROMISES THE AIRBAG SYSTEM IN ANY WAY? *NLM

Owner-reported narrative. 70,000 miles reported. Look up ODI 10031222 at NHTSA ↗

FAX FM TOM AND HELEN SILVER (NJ) RE THE DEFECTIVE FRONT COIL SPRINGS ON THEIR 1997 E 420 MERECEDES BENZ. *MR WHILE THE VEHICLE SAT IDLING, THE RIGHT FRONT COIL SPRING DETACHED (PROBABLE PARTIAL DETACHMENT) FROM ITS WELDED POSITION AND CAUSED THE RIGHT FRONT ABILITY TO SUPPORT THAT PORTION OF THE VEHICLE. THE DEALER STATED THAT THE LEFT FRONT COIL SPRING WAS ABOUT TO GIVE AWAY. (E 420) *SCC *JB

Owner-reported narrative. 93,000 miles reported. Look up ODI 10037983 at NHTSA ↗

I AM A MERCEDES BENZ TECHNICIAN OF 20 YEARS EXPERIENCE AND HAVE BECOME AWARE OF AN OUTRAGEOUSLY DANGEROUS SITUATION THAT NEEDS IMMEDIATE INVESTIGATION. ON CERTAIN MODELS OF MERCEDES BENZ "210" BODIES THE SUPPORT THAT HOLDS THE UPPER PORTION OF THE COIL SPRING IN PLACE IS RUSTING OFF OF THE FRAME. IF IT BREAKS ALL OF THE WAY THE ENTIRE FRONT SUSPENSION WILL COLLAPSE. IT IS ONLY HAPPENING TO THE RIGHT FROM AND NOT THE LEFT BELIEF IS AN IMPROPER WELD OR DEFECTIVE METAL IN THE MOUNT ITSELF. MY UNDERSTANDING IS THAT IT EFFECTS 96-98 CARS SO FAR. THE…

Owner-reported narrative. 90,000 miles reported. Look up ODI 10043901 at NHTSA ↗

THE SEAT TRACK FOR THE CAR CONTINUES TO BE DEFECTIVE. CAR SEAT "ROCKS" EXCESSIVELY - CAUSING SIGNIFICANT DISTRACTION IN HEAVY/EMERGENCY BRAKING. THE FRONT SEAT TRACK WAS REPLACED ONCE UNDER WARRANTY. THIS IS A FREQUENT PROBLEM WITH THIS MODEL CAR (1996-2003). MANUFACTURER SHOULD BE ASKED TO REPLACE OR REPAIR THE SEAT TRACKS TO ALLOW DRIVERS TO MAINTAIN CONTROL IN CRITICAL SITUATIONS.

Owner-reported narrative. Look up ODI 10054661 at NHTSA ↗

I HAVE HAD TO REPLACE THE REAR WINDOW REGULATOR ASSEMBLIES 4 TIMES. TWICE ON THE PASSENGER REAR & TWICE ON THE DRIVERS SIDE REAR WINDOW. KEY PIECES LIKE PULLEYS AND THE ACTUAL PARTS THAT SUPPORT THE WEIGHT OF THE GLASS, IN THESE ASSEMBLIES ARE MADE WITH CHEAP PLASTIC COMPONENTS THAT BREAK UNDER NORMAL USE. ALSO THE MOTORS DO NOT AUTOMATICALLY SHUT OFF OR STOP WHEN THE WINDOW IS ALL THE WAY UP OR DOWN, AND CAN CAUSE STRESS THAT IS SUFFICIENT TO BREAK THE PLASTIC COMPONENTS AND DAMAGE THE DEVICE. THE REGULATORS ARE SOLD AS ONE WITH THE MOTOR AND…

Owner-reported narrative. 49,000 miles reported. Look up ODI 10064034 at NHTSA ↗

REMOVED LEFT FRONT WHEEL AND FOUND UPPER SUSPENSION SPRING PERCH BREAKING AWAY FROM BODY, COULD SEE POSSIBLE LOSS OF STEERING. NO INCIDENT YET BUT AN ACCIDENT AVOIDED. DEALER HAS THIS PARTICULAR PART IN STOCK AND ASKED IF IT HAD COME APART "YET" BECAUSE THEY HAD SEEN IT BEFORE.*AK

Owner-reported narrative. Look up ODI 10090763 at NHTSA ↗

Reported: 2000-11-28 (November 28, 2000)

VEHICLE DESCRIPTION: PASSENGER VEHICLES. SOME OF THESE VEHICLES HAVE EXPERIENCED SIDE AIR BAG DEPLOYMENTS IN THE ABSENCE OF A CRASH.

Consequence: INADVERTENT SIDE AIR BAG DEPLOYMENT COULD CAUSE PERSONAL INJURY TO THE SEAT OCCUPANT.

Remedy: DEALERS WILL REPLACE THE DRIVER AND PASSENGER DOOR MOUNTED SIDE AIR BAG MODULES. AT THE SAME TIME, DEALERS WILL ALSO INSPECT THE CONDITION OF THE SIDE AIR BAG MODULE WIRING WITHIN THE DOORS AND REPLACE THAT WIRING IF THERE IS ANY EVIDENCE OF DAMAGE.