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U.S. public vehicle records

1996 Mercedes Benz E CLASS: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

15 owner complaints analyzed

1 distinct recall campaigns

125,250 mi median reported failure mileage

Scope: 1996 model year. Data snapshot: . 10 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Suspension:Front is the most frequently named component, appearing in 4 of 15 complaints (26.7%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Electrical and battery issues746.7%
Engine operation16.7%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Suspension:Front
4
Electrical System
3
Electrical System:Wiring:Front Underhood
3
Engine And Engine Cooling
2
Suspension:Front:Springs:Coil Springs
2
Engine And Engine Cooling:Engine
1
Power Train
1
Suspension
1
Component breakdown data
CategoryCount
Suspension:Front4
Electrical System3
Electrical System:Wiring:Front Underhood3
Engine And Engine Cooling2
Suspension:Front:Springs:Coil Springs2
Engine And Engine Cooling:Engine1
Power Train1
Suspension1

Suspension:Front: 4; Electrical System: 3; Electrical System:Wiring:Front Underhood: 3; Engine And Engine Cooling: 2; Suspension:Front:Springs:Coil Springs: 2; Engine And Engine Cooling:Engine: 1; Power Train: 1; Suspension: 1

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
0
25,000 to 49,999
0
50,000 to 74,999
0
75,000 to 99,999
0
100,000 to 149,999
7
150,000 and above
3
Reported problems by failure mileage data
CategoryCount
Under 25,0000
25,000 to 49,9990
50,000 to 74,9990
75,000 to 99,9990
100,000 to 149,9997
150,000 and above3

Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 7; 150,000 and above: 3

100,000 to 149,999 miles has the most reports with usable mileage (7). 5 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2003
1
2005
2
2006
3
2007
3
2008
2
2009
1
2010
1
2012
2
Complaints over time data
CategoryCount
20031
20052
20063
20073
20082
20091
20101
20122

2003: 1; 2005: 2; 2006: 3; 2007: 3; 2008: 2; 2009: 1; 2010: 1; 2012: 2

Pattern summary

Suspension:Front leads the component reports. Electrical and battery issues appears in 7 complaint narratives. Engine operation appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10042638 · 2003-10-01 (October 1, 2003)

1996 MERCEDES-BENZ STALLS OUT.*MR THE CONSUMER STATED THE VEHICLE STALLED UNDER NORMAL DRIVING CONDITIONS. *JB *NLM

Owner-reported narrative. Look up ODI 10042638 at NHTSA ↗

Owner report 10121680 · 2005-05-20 (May 20, 2005)

RIGHT FRONT SPRING PERCH MOUNT BROKE ON MY 1996 E300D MERCEDES WHILE BEGINNING TO MAKE A RIGHT HAND TURN FROM A STOP SIGN CONTROLLED INTERSECTION. VEHICLE GAVE NO FOREWARNING SIGNS, AND HAD IN-FACT JUST BEEN SERVICED WEEK PRIOR. MERCEDES DENIES ANY DEFECT, AND I HAD TO PAY FOR TOWING AND REPAIR COMPLETELY. THANK GOD IT DID NOT OCCUR AT HIGHWAY SPEED! I AM NOW READING THAT THIS IS HAPPENING TO HUNDREDS OF MERCEDES OWNERS, AND I JUST WANTED TO REPORT MY OWN EXPERIENCE!

Owner-reported narrative. Look up ODI 10121680 at NHTSA ↗

Owner report 10125206 · 2005-06-14 (June 14, 2005)

I HAVE A 1996 MERCEDES E300D AND RECENTLY I LEARNED FROM AN INTERNET MESSAGE BOARD ABOUT A SAFETY DEFECT ON THIS CHASSIS INVOLVING THE FRONT SUSPENSION. SPECIFICALLY IT'S THE UPPER SPRING SUPPORT OR PERCH AS SOME PEOPLE CALL IT WHICH CAN RUST AWAY AND BREAK FROM THE SUPPORTING BACK WALL, RESULTING IN TOTAL LOSS OF CONTROL OF THE VEHICLE. THE RUSTING IS CAUSED BY OR AT LEAST CONTRIBUTED TO BY A POOR-QUALITY SEALANT THAT MERCEDES USES AROUND THAT AREA. AFTER SOME TIME THIS SEALANT LOSES ITS ADHESION OR STARTS TO CRACK, TRAPPING WATER UNDERNEAT…

Owner-reported narrative. Look up ODI 10125206 at NHTSA ↗

Owner report 10162031 · 2006-07-10 (July 10, 2006)

THE SPRING RIGHT UPPER SPRING MOUNT ON MY 1996 MB E300 RUSTED THROUGH. THE CAR DROPPER AND I HIT THE STREET, RUINED MY RADIATOR, AND THE TOTAL REPAIR COSTS ARE GREATER THAN $4000 (VERBAL ESTIMATE). I REPORTED THIS TO MERCEDES BENZ NA AND SPOKE TO RON ST PIERRE THE NE REGIONAL MANAGER ( [phone removed] X7125) WHO TOLD ME THAT THE CAR WAS OLD AND MB WAS NOT RESPONSIBLE FOR THIS. UPON SEARCHING THE NHTSA WEB SITE, I HAVE SEEN ABOUT 10 + REPORTS OR SIMILAR COMPLAINTS GOING BACK 1 OR 2 YEARS AND NOTHING FROM MB REPORTING THIS AS A PROBLEM. THE …

Owner-reported narrative. 208,000 miles reported. Look up ODI 10162031 at NHTSA ↗

Owner report 10170578 · 2006-10-11 (October 11, 2006)

ENGINE WIRING HARNESS DISINTEGRATION IN MY 1996 E300D MERCEDES SEDAN. *NM

Owner-reported narrative. 110,000 miles reported. Look up ODI 10170578 at NHTSA ↗

Owner report 10173583 · 2006-11-15 (November 15, 2006)

ENGINE WIRING HARNESS INSULATION BREAKING DOWN CAUSING SHORTS AND OTHER PROBLEMS. IT CAUSED MY GLOW PLUG TO BLOW CAUSING AN EXPENSIVE REPAIR. *NM

Owner-reported narrative. 156,000 miles reported. Look up ODI 10173583 at NHTSA ↗

Owner report 10193470 · 2007-06-15 (June 15, 2007)

I STOPPED THE CAR A FEW MINUTS AGO WHEN THE RIGHT FRONT SPRING PERCH BROKE. FORTUNATELY, I WAS NOT DRIVING OTHERWISE I COULD POSSIBLY INJURED OR DEAD. *AK

Owner-reported narrative. 125,000 miles reported. Look up ODI 10193470 at NHTSA ↗

Owner report 10197964 · 2007-07-31 (July 31, 2007)

WIRING HARNESS DETERIORATED CAUSING ELECTRICAL SHORT-CIRCUIT. *JB

Owner-reported narrative. 115,000 miles reported. Look up ODI 10197964 at NHTSA ↗

Recall history

1 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

96V058000 · Engine And Engine Cooling:Engine

Reported: 1996-04-04 (April 4, 1996)

THE DRIVE BELT PULLEY ON THE ENGINE CAN DEVELOP FATIGUE CRACKS IN THE METAL AND BREAK. IF THE DRIVE PULLEY BREAKS, THE CAR WOULD NOT HAVE ENGINE COOLING, BATTERY CHARGING, AND/OR POWER STEERING.

Consequence: LOSS OF THESE SYSTEMS CAN CAUSE THE CAR TO OVER HEAT, LOSE POWER FROM THE BATTERY, AND LOSS OF CONTROL OF THE CAR INCREASING THE POTENTIAL FOR A VEHICLE ACCIDENT.

Remedy: DEALERS WILL REPLACE THE ENGINE CRANKSHAFT DAMPER-PULLEY ON THESE VEHICLES.

NHTSA campaign record ↗