2015 Mazda MAZDA5: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
9 owner complaints analyzed
1 distinct recall campaigns
45,000 mi median reported failure mileage
Scope: 2015 model year. Data snapshot: . 5 complaints include usable failure mileage.
This selection has limited data. It remains available for lookup but is excluded from search indexing.
Most common problems
Seats is the most frequently named component, appearing in 2 of 9 complaints (22.2%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Engine operation | 1 | 11.1% |
| Braking behavior | 1 | 11.1% |
| Steering behavior | 1 | 11.1% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Seats | 2 |
| Unknown Or Other | 2 |
| Air Bags | 1 |
| Engine | 1 |
| Equipment Adaptive/Mobility | 1 |
| Parking Brake | 1 |
| Seat Belts | 1 |
| Service Brakes | 1 |
Seats: 2; Unknown Or Other: 2; Air Bags: 1; Engine: 1; Equipment Adaptive/Mobility: 1; Parking Brake: 1; Seat Belts: 1; Service Brakes: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 2 |
| 25,000 to 49,999 | 1 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 2 |
| 150,000 and above | 0 |
Under 25,000: 2; 25,000 to 49,999: 1; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 2; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (2). 4 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2017 | 2 |
| 2019 | 1 |
| 2020 | 2 |
| 2021 | 1 |
| 2023 | 1 |
| 2026 | 2 |
2017: 2; 2019: 1; 2020: 2; 2021: 1; 2023: 1; 2026: 2
Pattern summary
Seats leads the component reports. Engine operation appears in 1 complaint narratives. Braking behavior appears in 1 complaint narratives. Steering behavior appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11034020 · 2017-10-17 (October 17, 2017)
SINCERELY, [XXX] DATE: 2017/10/17 ADDRESS: [XXX] PHONE: [XXX]
Owner-reported narrative. 17,000 miles reported. Look up ODI 11034020 at NHTSA ↗
Owner report 11034532 · 2017-10-19 (October 19, 2017)
TL* THE CONTACT OWNS A 2015 MAZDA 5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V393000 (PARKING BRAKE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. RAMSEY MAZDA OF RAMSEY, NEW JERSEY (436 STATE ROUTE 17) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WOULD BECOME AVAILABLE IN TWO WEEKS ON MORE THAN ONE OCCASION; HOWEVER, THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT …
Owner-reported narrative. Look up ODI 11034532 at NHTSA ↗
Owner report 11191079 · 2019-03-23 (March 23, 2019)
MY VEHICLE WAS RECALL FOR STRUT FAILURE ON THE REAR LIFT GATE. THE RECALL REPAIR WAS COMPLETED MID 2017. RECENTLY THE STRUTS FAILED. THE CARR WAS PARKED IN MY DRIVEWAY WHEN I OPENED THE DOOR AND IT WOULDN'T STAY UP. MAZDA IS UNWILLING TO REPLACE THE DEFECTIVE PARTS (WITHOUT CHARGE) STATING THE PART IS OUT OF WARRANTY. I PURCHASED THIS VEHICLE NEW AND IT CURRENTLY HAS 18,500 MILES IN THE ODOMETER. THIS VEHICLE HAS BEEN GENTLY USED AND THIS PART SHOULD NOT HAVE FAILED SO QUICKLY. IT IS POOR PRACTICE TO REPLACE ONE DEFECTIVE PART WITH ANOTHER DEFE…
Owner-reported narrative. 18,500 miles reported. Look up ODI 11191079 at NHTSA ↗
Owner report 11352072 · 2020-08-30 (August 30, 2020)
MY 2015 MAZDA5 WAS INVOLVED IN A SINGLE VEHICLE HIGH SPEED ROLLOVER CRASH WITH 4 KIDS IN IT. THEY WERE ON A DEAD END ROAD THAT RAN PARALLEL TO A DIVIDED HIGHWAY. UPON THE INITIAL IMPACT THE FRONT AIRBAGS DEPLOYED. THE VEHICLE THEN ROLLED SEVERAL TIMES, LANDING DRIVERS SIDE DOWN 150-200 FEET FROM THE INITIAL IMPACT. NEITHER SIDE AIRBAGS DEPLOYED. THE FRONT PASSENGER SEAT WAS VISIBLY TWISTED. ALSO MY SONS SEATBELT CAME UNDONE ON IMPACT, RESULTING IN SEVERAL CRITICAL INJURIES THAT REQUIRED HIM TO BE AIRLIFTED TO A CHILDREN'S TRAUMA CENTER. THE …
Owner-reported narrative. 115,000 miles reported. Look up ODI 11352072 at NHTSA ↗
Owner report 11352527 · 2020-09-01 (September 1, 2020)
LOSS OF POWER STEERING AT RANDOM TIMES.SRS LIGHT COMES ON AND POWER STEERING LOCKS UP WHILE DRIVING. YOU HAVE TO PULL OVER AND TURN THE CAR OFF AND RESTART IT FOR IT TO WORK AGAIN. IT'S VERY SCARY NOT KNOWING WHEN THIS WILL RANDOMLY HAPPEN AS YOUR DRIVING DOWN THE ROAD. IT COULD CAUSE AN ACCIDENT. I SEE WHERE OLDER MODELS HAVE BEEN RECALLED FOR STEERING BUT NOT NEWER ONES.
Owner-reported narrative. 45,000 miles reported. Look up ODI 11352527 at NHTSA ↗
Owner report 11442831 · 2021-12-06 (December 6, 2021)
2015 MADZDA S. CONSUMER WRITES IN REGARDS TO UNINTENDED ACCELERATION. THE CONSUMER STATED WHILE BACKING OUT OF A PARKING SPACE THE VEHICLE SUDDENLY ACCELERATED AND STRUCK ANOTHER VEHICLE.
Owner-reported narrative. Look up ODI 11442831 at NHTSA ↗
Owner report 11528271 · 2023-06-22 (June 22, 2023)
Weld failure can cause the board to tip and dump the user on the ground. This is a hazard because this piece of equipment is design for disabled users who can't stand. User found the cracked weld before it broke completely. The board was sagging from horizontal. I notified the manufacturer, then had the part repaired by a local fabricator. I have pictures showing the failure.
Owner-reported narrative. Look up ODI 11528271 at NHTSA ↗
Owner report 11749221 · 2026-07-08 (July 8, 2026)
The handle on the sliding door and driver's side broke off. We have replaced it twice already and it keeps breaking. This has not happened to me with any of my other cars in the past or present until now. It's unkown to me and it shows the part was not done well. What caught my attention is that I saw another mazda5 minivan without a handle which made me think that this is a problem with this type of car. I'm surprised it doesn't have a recall. Please help us with this. Thank you.
Owner-reported narrative. Look up ODI 11749221 at NHTSA ↗
Recall history
1 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
16V644000 · Structure:Body:Hatchback/Liftgate
Reported: 2016-09-06 (September 6, 2016)
Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.
Consequence: If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.
Remedy: Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.
NHTSA campaign record ↗