2014 Mazda MAZDA5: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
12 owner complaints analyzed
1 distinct recall campaigns
79,000 mi median reported failure mileage
Scope: 2014 model year. Data snapshot: . 7 complaints include usable failure mileage.
Most common problems
Service Brakes is the most frequently named component, appearing in 4 of 12 complaints (33.3%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 4 | 33.3% |
| Steering behavior | 2 | 16.7% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Service Brakes | 4 |
| Engine | 2 |
| Steering | 2 |
| Unknown Or Other | 2 |
| Electrical System | 1 |
| Latches/Locks/Linkages | 1 |
| Structure:Body | 1 |
| Suspension | 1 |
Service Brakes: 4; Engine: 2; Steering: 2; Unknown Or Other: 2; Electrical System: 1; Latches/Locks/Linkages: 1; Structure:Body: 1; Suspension: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 2 |
| 50,000 to 74,999 | 1 |
| 75,000 to 99,999 | 4 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 2; 50,000 to 74,999: 1; 75,000 to 99,999: 4; 100,000 to 149,999: 0; 150,000 and above: 0
75,000 to 99,999 miles has the most reports with usable mileage (4). 5 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2015 | 1 |
| 2016 | 1 |
| 2017 | 2 |
| 2018 | 1 |
| 2019 | 1 |
| 2021 | 3 |
| 2022 | 1 |
| 2023 | 1 |
| 2024 | 1 |
2015: 1; 2016: 1; 2017: 2; 2018: 1; 2019: 1; 2021: 3; 2022: 1; 2023: 1; 2024: 1
Pattern summary
Service Brakes leads the component reports. Braking behavior appears in 4 complaint narratives. Steering behavior appears in 2 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10810613 · 2015-12-15 (December 15, 2015)
THE CAR WAS SITTING IN THE DRIVEWAY AND AN EIGHT INCH CRACKED DEVELOPED. THERE WERE NOT ANY CHIPS IN THE WINDSHIELD AND IT LOOKED LIKE IT WAS A STRESS CRACK. WAS NOT VERY HAPPY. WHEN INVESTIGATING I LEARNED THAT THERE ARE A LOT OF OTHER PEOPLE WITH THE SAME PROBLEM. IT SEEMS LIKE MAZDA SHOULD ADDRESS THIS PROBLEM TO KEEPS BUYERS COMING BACK.
Owner-reported narrative. Look up ODI 10810613 at NHTSA ↗
Owner report 10929394 · 2016-12-01 (December 1, 2016)
TL* THE CONTACT OWNS A 2014 MAZDA 5. WHILE DRIVING VARIOUS SPEEDS, THE ENGINE REVVED AT A HIGH RATE AS IF THE VEHICLE WOULD TAKE OFF. THE FAILURE OCCURRED WHILE THE VEHICLE WAS PARKED AND THE ENGINE WAS WARMED UP. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.
Owner-reported narrative. 80,000 miles reported. Look up ODI 10929394 at NHTSA ↗
Owner report 11012719 · 2017-08-03 (August 3, 2017)
I OWN A 2014 MAZDA 5. AFTER TWO YEARS OF OWNERSHIP. THE NUMBER 1 AND 4 CYLINDER ROD BEARINGS FAILED COMPLETELY. IT HAPPENED WHILE THE CAR WAS IN MOTION. PROPER OIL CHANGES WAS MAINTAINED DURING THIS PERIOD. THEY TOOK THE MOTOR APART FOUND CLEAN OIL, AND SHAVINGS.
Owner-reported narrative. 93,000 miles reported. Look up ODI 11012719 at NHTSA ↗
Owner report 11041060 · 2017-10-30 (October 30, 2017)
SUNROOF SHATTERED WHILE DOING NORMAL DRIVING. NOTHING HIT THE SUNROOF OR THE CAR, THE SUNROOF SIMPLY SHATTERED AND GLASS FELL ON ME, AND MY CHILDREN. WE WERE DRIVING ON A STATE HIGHWAY GOING ABOUT 70 (THE SPEED LIMIT). THERE WERE NO OTHER VEHICLES AROUND OR IN FRONT OF ME.
Owner-reported narrative. 33,800 miles reported. Look up ODI 11041060 at NHTSA ↗
Owner report 11122694 · 2018-08-27 (August 27, 2018)
SINCE PURCHASE FROM DEALER, THE TIRES CONSISTENTLY DEVELOPED EDGE WEAR /CUPPING ON THE INNER EDGE OF BOTH FRONT AND BACK. THE FIRST SET WERE REPLACED AFTER APPROX 23K MILES. AFTER APPROX 25K MILES THE SAME PATTERN OF WEAR HAD OCCURRED FRONT AND BACK. AT FIRST WHEN THE CAR WAS PURCHASED, ALIGNMENT WAS INSPECTED AND I WAS TOLD THE MATTER WAS PROBABLY DUE TO POOR TIRES. WITH THE SAME PROBLEM OCCURRING AGAIN, I'VE CONTACTED MAZDA FOR ASSISTANCE.
Owner-reported narrative. 50,000 miles reported. Look up ODI 11122694 at NHTSA ↗
Owner report 11209624 · 2019-05-24 (May 24, 2019)
WHEN APPLYING THE BRAKES, THE VEHICLE OFTEN HAS A CLUNKING SOUND AND A SLIGHT / BRIEF HESITATION BEFORE THE BRAKES ENGAGE. THE VEHICLE IS IN MOTION WHEN THIS OCCURS. I'VE HAD THE ISSUE INSPECTED ON MULTIPLE OCCASIONS (4-5 TIMES) AND WAS TOLD THERE IS NOTHING WRONG WITH THE BRAKES. I WAS INFORMED THAT IT IS POSSIBLE THAT IT IS BY DESIGN WHICH IS WHAT LED ME TO SUBMIT THIS REQUEST. THE ISSUE HAPPENS APPROXIMATELY 75-80% OF THE TIME. I DID NOT NOTICE THIS ISSUE WHEN THE VEHICLE WAS PURCHASED (NEW IN JAN, 2015) BUT NOTICED IT APPROXIMATELY 2…
Owner-reported narrative. 79,000 miles reported. Look up ODI 11209624 at NHTSA ↗
Owner report 11420460 · 2021-06-10 (June 10, 2021)
The contact owns a 2014 Mazda Mazda5. The contact stated that while driving over a minor bump in the roadway at any rate of speed, the brake pedal would depress to floorboard without warning. The contact stated that the brakes would resume normal operation soon after failure. The contact had taken the vehicle to three separate independent mechanics however, each mechanic was unable to determine the cause of the failure. Neither the dealer nor the manufacturer were made aware of the failure. The vehicle was not yet repaired. The failure mileage …
Owner-reported narrative. 48,000 miles reported. Look up ODI 11420460 at NHTSA ↗
Owner report 11425970 · 2021-07-22 (July 22, 2021)
The contact owns a 2014 Mazda Mazda5. The contact stated that the passenger’s side rear door failed to open or close all the way. The contact stated that there was a 1-2-inch gap between the door and the door latch. The contact reached out to the local dealer to have the vehicle inspected however, the contact was unable to schedule an appointment for the vehicle to be inspected. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure. The failure mileage was 88,078.
Owner-reported narrative. 88,078 miles reported. Look up ODI 11425970 at NHTSA ↗
Recall history
1 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
16V644000 · Structure:Body:Hatchback/Liftgate
Reported: 2016-09-06 (September 6, 2016)
Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.
Consequence: If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.
Remedy: Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.
NHTSA campaign record ↗