2025 Mazda CX-5: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
27 owner complaints analyzed
0 distinct recall campaigns
3,519 mi median reported failure mileage
Scope: 2025 model year. Data snapshot: . 2 complaints include usable failure mileage.
Most common problems
Service Brakes is the most frequently named component, appearing in 9 of 27 complaints (33.3%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 13 | 48.1% |
| Electrical and battery issues | 3 | 11.1% |
| Steering behavior | 3 | 11.1% |
| Transmission and shifting | 1 | 3.7% |
| Engine operation | 1 | 3.7% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Service Brakes | 9 |
| Unknown Or Other | 7 |
| Engine | 6 |
| Forward Collision Avoidance: Automatic Emergency Braking | 5 |
| Vehicle Speed Control | 5 |
| Electrical System | 4 |
| Fuel/Propulsion System | 3 |
| Power Train | 3 |
Service Brakes: 9; Unknown Or Other: 7; Engine: 6; Forward Collision Avoidance: Automatic Emergency Braking: 5; Vehicle Speed Control: 5; Electrical System: 4; Fuel/Propulsion System: 3; Power Train: 3
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 2 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 2; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (2). 25 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2025 | 8 |
| 2026 | 19 |
2025: 8; 2026: 19
Pattern summary
Service Brakes leads the component reports. Braking behavior appears in 13 complaint narratives. Electrical and battery issues appears in 3 complaint narratives. Steering behavior appears in 3 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11637207 · 2025-01-20 (January 20, 2025)
The windshield on our new 2025 Mazda CX-5 is defective. Objects viewed through the windshield are distorted, to include the Active Driver’s Display (colloquially known as the HUD). Drivers and passengers are impeded from clearly seeing and focusing on objects visible throughout the front of the vehicle. Objects to include road signs are distorted, lose clarity which result in unnecessary and dangerous distractions. This problem significantly degrades the vehicle’s usability, safety and ultimate enjoyment.
Owner-reported narrative. Look up ODI 11637207 at NHTSA ↗
Owner report 11669814 · 2025-06-27 (June 27, 2025)
Critical Malfunction- causing parking brake malfunction, anti lock brake system malfunction, Dynamic stability control malfunction, Disabled blind spot monitoring, Keyless entry system malfunction, Front brake / and obstruction warning disabled, Keyless entry system malfunction, Air Bag system and seat belt pre-tensioner system malfunction. Vehicle not starting./dead. Sat at dealership service where purchased for 6 days saying they could not test bc they did not have a battery tester- Magically when I complained they found one- and say every…
Owner-reported narrative. Look up ODI 11669814 at NHTSA ↗
Owner report 11685252 · 2025-09-05 (September 5, 2025)
I pulled the car into garage, and realized it's not inside enough. So I moved the car forward, but forgot to place the shift to P position. With the shift in D position, I shut off the engine, opened the door, ready to get out. I did not notice the car was moving backward, until the open door hit the garage frame. I file a claim with my insurance, had the front door replaced in a local body shop. I confirmed that in D position, with engine shut off, the car can move freely in my drive way. I did have this issue in my other two cars, I occasi…
Owner-reported narrative. Look up ODI 11685252 at NHTSA ↗
Owner report 11690802 · 2025-10-01 (October 1, 2025)
1.What component or system failed or malfunctioned, and is it available for inspection upon request? The vehicle exhibits trembling while idling and previously showed erratic behavior during hard stops. Possible issue with the engine control software or powertrain system. The vehicle is available for inspection upon request. 2.How was your safety or the safety of others put at risk? The trembling at idle and inconsistent braking behavior compromise vehicle stability and driver control, especially in heavy traffic or emergency situations. These …
Owner-reported narrative. Look up ODI 11690802 at NHTSA ↗
Owner report 11691337 · 2025-10-04 (October 4, 2025)
The driver side mirror vibrates at speeds above 65 miles per hour especially with windy conditions. Went to the dealer they replaced the mirror assembly with the issue still remaining. Mazda answer is that is common in CX 5 models. It is a safety issue as it really limits visibility for vehicles behind.
Owner-reported narrative. Look up ODI 11691337 at NHTSA ↗
Owner report 11694482 · 2025-10-20 (October 20, 2025)
I was driving from Rock Hill, SC on October 17, 2025 on Route 77 South when I heard an explosion while talking to my daughter at approximately 8:40 am. I stopped the car twice to check the tires. On the second stop, I lifted the hatch but did not see anything. I got back into the car and decided to open the sunroof slide just a bit. I opened it slowly and saw shards of glass and put my hand up through the hole. I closed the slider carefully. I continued to drive to the Florida Welcome Center where I found a maintenance man to put duck tape ove…
Owner-reported narrative. Look up ODI 11694482 at NHTSA ↗
Owner report 11700480 · 2025-11-20 (November 20, 2025)
At stop signs, in a row of 3 or 4 cars, on the 3rd or 4th stop, I apply the brake but it accelerates as i am braking, moving forward 8 or 10 feet. Over the course of 1800 miles, this has occurred 3 or 4 times, narrowly avoiding collisions.
Owner-reported narrative. Look up ODI 11700480 at NHTSA ↗
Owner report 11704670 · 2025-12-12 (December 12, 2025)
The contact owns a 2025 Mazda CX-5. The contact stated while driving at various speeds, the passenger's side-view mirror blind spot detection system sensor was detecting vehicles intermittently. The contact stated that the passenger's side-view mirror blind spot detection system sensor detected vehicles 3 or 4 times in a row, but then a truck drove by undetected. The contact stated that no warning light was illuminated. The contact had taken the vehicle to a local dealer several times. The dealer was able to replicate the failure, but the deale…
Owner-reported narrative. 4,200 miles reported. Look up ODI 11704670 at NHTSA ↗
Recall history
0 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
No recall campaigns are recorded in this snapshot.