2024 Mazda CX-5: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
43 owner complaints analyzed
0 distinct recall campaigns
24,000 mi median reported failure mileage
Scope: 2024 model year. Data snapshot: . 3 complaints include usable failure mileage.
Most common problems
Unknown Or Other is the most frequently named component, appearing in 10 of 43 complaints (23.3%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 13 | 30.2% |
| Steering behavior | 4 | 9.3% |
| Engine operation | 3 | 7.0% |
| Transmission and shifting | 2 | 4.7% |
| Electrical and battery issues | 2 | 4.7% |
| Fuel system concerns | 1 | 2.3% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Unknown Or Other | 10 |
| Engine | 7 |
| Service Brakes | 7 |
| Exterior Lighting | 4 |
| Forward Collision Avoidance: Automatic Emergency Braking | 4 |
| Vehicle Speed Control | 4 |
| Power Train | 3 |
| Seats | 3 |
Unknown Or Other: 10; Engine: 7; Service Brakes: 7; Exterior Lighting: 4; Forward Collision Avoidance: Automatic Emergency Braking: 4; Vehicle Speed Control: 4; Power Train: 3; Seats: 3
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 2 |
| 25,000 to 49,999 | 1 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 2; 25,000 to 49,999: 1; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (2). 40 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2023 | 1 |
| 2024 | 11 |
| 2025 | 13 |
| 2026 | 18 |
2023: 1; 2024: 11; 2025: 13; 2026: 18
Pattern summary
Unknown Or Other leads the component reports. Braking behavior appears in 13 complaint narratives. Steering behavior appears in 4 complaint narratives. Engine operation appears in 3 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11554176 · 2023-11-08 (November 8, 2023)
The wireless charger is overheating my phone to the point it shuts the phone down
Owner-reported narrative. Look up ODI 11554176 at NHTSA ↗
Owner report 11569176 · 2024-01-31 (January 31, 2024)
I have a 2024 Mazda CX-5 but this is in any model and year that has the Adaptive Radar Cruise Control. When you set the distance you want to follow the vehicle in front of you, you will go the speed you are going until you come to the space you have set for the vehicle in front of you. Your vehicle will slow to match that vehicles speed. If that vehicle slows down, you will slow down. What it doesn't do it turn on your brake lights so the vehicle behind you knows that your vehicle is slowing down. Sometimes if the vehicle in front of you slows…
Owner-reported narrative. Look up ODI 11569176 at NHTSA ↗
Owner report 11569983 · 2024-02-05 (February 5, 2024)
The drivers door is slightly harder to close than the other doors. This occurs when all the other doors and windows are fully closed. this happened on Mazda 2017 CX-5 as a recall, it's here: [XXX] Mazda has provide a fix to this [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Owner-reported narrative. Look up ODI 11569983 at NHTSA ↗
Owner report 11576960 · 2024-03-12 (March 12, 2024)
My drivers door locked from the inside the other day and would not open. It had to be opened from the outside.
Owner-reported narrative. Look up ODI 11576960 at NHTSA ↗
Owner report 11591218 · 2024-05-29 (May 29, 2024)
I had coplained about a long, soft brake pedal on 10 February 2024 to Hiley Fort Worth Motorcars and got a report on 13 February 2024 stated that after inspection, they could not duplicate my complaint, so they did a visual inspection and washed the car!!!! Today, 29 May 2024, I had to make an emergency stop and pressed the brake pedal to the floor! The ABS came on, but the brake pedal should never reach the floor. The other car had stopped and I swerved out of the way. No warning lights came on nor sounds. Additional information; if the brak…
Owner-reported narrative. Look up ODI 11591218 at NHTSA ↗
Owner report 11595400 · 2024-06-19 (June 19, 2024)
Since the day we purchased our new 2024 Mazda CX-5, two issues have become apparent. Firstly, there is a clicking noise emanating from the rear passenger seats behind the driver whenever the vehicle is in motion. Secondly, there is a noticeable rumbling in the drivetrain during idle or stop-and-go traffic. I have visited the Mazda showroom twice regarding the seat back noise. Together with a Mazda technician, we determined that the rear passenger seat indeed makes a clicking noise even after being properly latched. We tested several new cars o…
Owner-reported narrative. Look up ODI 11595400 at NHTSA ↗
Owner report 11604254 · 2024-07-24 (July 24, 2024)
The most recent incident: Driving 35 MPH on a 4 lane divided boulevard, vehicle 5-6 car lengths in front of me indicates intention to turn right. No traffic in lane to my left should I need to change lanes. I continue to coast. At approximately 2-3 car lengths, the vehicle in front has nearly completed the right turn - there is no risk of collision - but my car BRAKES HARD. This is the 4th time my car has activated emegency braking in a situation it is not warranted. I have been dirving for 36 years with no accident. I do not need nor wan…
Owner-reported narrative. Look up ODI 11604254 at NHTSA ↗
Owner report 11605788 · 2024-08-01 (August 1, 2024)
Something malfunctioned with the brake system of the car. The car was in park and off. I exited the car, reached back into the car for an item, and shut the door. I then walked up the driveway and to the front door. At that point, the car began to roll down the driveway. Someone coming down the road in front of the driveway hit it on the front passenger side. The car then continued to roll across the street and part way up the driveway across the street, coming back across the street and then ran into the same car that hit it. I was then able t…
Owner-reported narrative. Look up ODI 11605788 at NHTSA ↗
Recall history
0 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
No recall campaigns are recorded in this snapshot.